Vodafone UK - Chesterfield Reviews 

210
TrustScore 5 out of 5

4.9

16 High Street, S40 1PS Chesterfield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more

Company replied

Rated 5 out of 5 stars

Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more

Company replied

Rated 5 out of 5 stars

Daniel was very helpful, knowledgeable and friendly. Quickly helped to upgrade my and my mums plans. Explained everything clearly. Would recommend him to anyone.

Company replied

Rated 5 out of 5 stars

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chesterfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 High Street, S40 1PS, Chesterfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(210)

39,680 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Kal was very pleasant, helpful and knowledgeable, taking time to explain the devices available together with available suitable plans. No pressure on sales at all. Definitely recommend to others who need sensible and friendly advice you can trust.

July 8, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Personal approach

Personal approach
Genuinely want to help
Non judgemental when comes to to tech knowledge of customer
Gets to the point

July 3, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Gwenny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All staff couldn't be more helpful

All staff couldn't be more helpful . 11 out of 10!

July 6, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Danny,after losing my phone. He as got me back in the gameA+++r lr

Excellent service from Danny, after loosing my phone. Amazing help and really knowledgeable. A+

June 20, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Steve. We're happy to hear that you received excellent service and amazing help after losing your phone. We appreciate your positive feedback and are glad we could assist you!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent, friendly service

Excellent, friendly service from the team at Vodafone today ~ thanks so much.

June 19, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Laura. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave sorted me out with a new upgrade…

Dave sorted me out with a new upgrade and home broadband offer to move from talk talk, service top notch thanks

June 10, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi John.

We're happy to hear that you had a top-notch experience with the new upgrade and home broadband offer.

Thank you for sharing your positive feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was helpful and patient explaing…

Dan was helpful and patient explaing all my options fir a new phone

May 20, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Nicky,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in with annossie with text call…

Came in with annossie with text call and virus on device .
Kal sorted the issue brilliant service

May 15, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey June,

Thanks for the lovely review and fantastic support for Kal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Extremely helpful and friendly staff. Very attentive and immediately resolved my issue. Will strongly recommend Dave and Kal in Chesterfield.

May 15, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience

Really good experience, great staff

May 14, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Haydn,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

I had a good experience again at the Chesterfield store. I got seen too fairly quick,the guys knew there stuff, everything was easily explained and I saved a bit of money too.

May 13, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Shaun,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave in the chesterfield branch was…

Dave in the chesterfield branch was really helpful

April 29, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Joseph,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been dealing with David at Vodafone…

Been dealing with David at Vodafone chesterfield, he has helped me to transfer all my data and found me a great deal with my old trade in , David has been really helpful . I would recommend the store at chesterfield

April 23, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Jackie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was very apprehensive about changing…

I was very apprehensive about changing my phone and getting all my data transferred. Kal was more than helpful and assured me that it would all be sorted out for me. He secured a great flash offer on the Samsung A36 and took me through the whole process with ease made it all very clear to me. A very professional service. I will definitely come back to this shop.

April 4, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Stephanie,

We really appreciate your wonderful review and the amazing support for Kal.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave has been very helpful

April 3, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny has been great

Danny has been great! Above and beyond to help me upgrade my phone. Made my visit worth while. Highly recommend to anyone. The whole staff in the Chesterfield store were great. Making our waiting time more bearable. Wouldn’t go anywhere else.

March 22, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Harley,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

March 18, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hello Ilona,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Vodaphone service in chesterfield shop

Dave and Kal are such helpful, and genuinely nice people. I would recommend visiting the Vodaphone shop to anyone

March 16, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny's customer service

Danny lowered the monthly payments for both my phone and broadband at ease with zero complications. Along with an offer for my partner to consider. Great work in a short amount of time.

March 7, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Mitchell,

What super feedback for Danny! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Kal was amazing absolutely brilliant…

Kal was amazing absolutely brilliant ,helped us set up phones explained everything clearly and took time to help

March 3, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Jacqueline,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look