Vodafone UK - Chesterfield Reviews 

210
TrustScore 5 out of 5

4.9

16 High Street, S40 1PS Chesterfield, GB


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Rated 5 out of 5 stars

Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more

Company replied

Rated 5 out of 5 stars

Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more

Company replied

Rated 5 out of 5 stars

Daniel was very helpful, knowledgeable and friendly. Quickly helped to upgrade my and my mums plans. Explained everything clearly. Would recommend him to anyone.

Company replied

Rated 5 out of 5 stars

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chesterfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 High Street, S40 1PS, Chesterfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

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4.9

All reviews

(210)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Dave was very helpful and patient with…

Dave was very helpful and patient with me

February 19, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Sally. Thank you for your review for Dave. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was extremely helpful in store…

Dave was extremely helpful in store today. Very informative and sorted my upgrade from samsung to iphone, getting me the best deal for what I needed. Friendly & professional :)

February 18, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Nicole,

This is lovely feedback for Dave. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Been amazing

Been amazing. Came back in to see Danny as he was extremlu helpful. Super polite, helpful and understanding. Would recommend.

February 16, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Lisa. Thanks for letting uus know hoew helpful Danny was on your recent store visit. It's always great to hear when our team are able to help.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Kai has been amazing helping me sort my…

Kai has been amazing helping me sort my Facebook account after purchasing a new phone. His patience was exceptional and I am all back on now. Thankyou

February 9, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Linda. Thank you for your review for Kai. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny has been very helpful and…

Danny has been very helpful and straightforward in dealing with us. Much appreciated and very happy with the service rendered.

February 1, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

After having a recent bereavement Dave…

After having a recent bereavement Dave has been exceptional in sorting out a new contract for me, I could not have done this without his help, very friendly and extremely helpful

January 21, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Jayne,

This is lovely feedback for Dave. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Extra phone line

Service is excellent, good explanation about the tariff.

January 14, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Mandy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave is fantastic and knows his stuff…

Dave is fantastic and knows his stuff he got me a great deal

January 14, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Paula,

Thanks for your review for Dave. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Came in to upgrade mine and my partners…

Came in to upgrade mine and my partners phone and Danny helped myself out very much. And Dave made sure my partner experience was seamless. Extremely helpful definitely recommended.

January 9, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Ms Redfern,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful
and cheerful I would recommend them to any o d thank you for.youre help

January 4, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Moved for talk talk with no problems…

Moved for talk talk with no problems but got a better price from Vodafone. Had nothing but trouble since moved. The Vodafone router is rubbish and does not reach WiFi in to my room so rang Vodafone and now say I need a booster and need to upgrade. When I first took it out they said there modem was the best . Spent hours on phone what a bad service.

December 30, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Michael,

I'm sorry you've not had the best experience since joining us. Our broadband team will work with you to find a solution to your issues and will be be able to escalate your issue if needed, they can be contacted at https://www.vodafone.co.uk/contact-us/ or by calling 191 from a Vodafone mobile, or 0333 3040 191 from any other phone.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ease of changing address

Ease of changing address, and set up of new bros band.

December 18, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Kev,

Thank you for reviewing your recent experience and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Chesterfield Vodaphone the Best.

Lovely staff in vodaphone chesterfield. Colin was VERY helpful and managed to sort out getting back into an account that hadn't been accessed for 7 years. He was amazing. Talked me through what was happening and helped so much. MASSIVE THANKS from Boxer Rescue. X

December 18, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Julie. Thank you for your review for Colin and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave and kal are very good with…

Dave and kal are very good with customer service

December 1, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Phil. Thank you for your review for Dave and Kal. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service always a…

Great customer service always a pleasant experience

November 21, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great help

Great help, patient and would use the shop again. will spread the word.

November 19, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Ian. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have epent a go0d 40 minutes in…

I have epent a go0d 40 minutes in Vodafone shop in chesterfield
Everything sorted and explained to Me and fabulous savimg too. Nice guy kal. Nothing too much trouble.

November 17, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Dave was helpful with placing an order, was transparent with the prices and friendly, would visit again👍

November 10, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clear communication and choices…

Clear communication and choices explained

November 9, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Andrew,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, couldn't have asked for better

October 16, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Annie,

This is a great review. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK


Thanks again,
Vodafone Social Media team

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