Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
16 High Street, S40 1PS Chesterfield, GB
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Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more
Company replied
Daniel was very helpful, knowledgeable and friendly. Quickly helped to upgrade my and my mums plans. Explained everything clearly. Would recommend him to anyone.
Company replied
Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more
Company replied
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16 High Street, S40 1PS, Chesterfield, United Kingdom
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Dave was very helpful and patient with me

Reply from Vodafone UK - Chesterfield
Dave was extremely helpful in store today. Very informative and sorted my upgrade from samsung to iphone, getting me the best deal for what I needed. Friendly & professional :)

Reply from Vodafone UK - Chesterfield
Been amazing. Came back in to see Danny as he was extremlu helpful. Super polite, helpful and understanding. Would recommend.

Reply from Vodafone UK - Chesterfield
Kai has been amazing helping me sort my Facebook account after purchasing a new phone. His patience was exceptional and I am all back on now. Thankyou

Reply from Vodafone UK - Chesterfield
Danny has been very helpful and straightforward in dealing with us. Much appreciated and very happy with the service rendered.

Reply from Vodafone UK - Chesterfield
After having a recent bereavement Dave has been exceptional in sorting out a new contract for me, I could not have done this without his help, very friendly and extremely helpful

Reply from Vodafone UK - Chesterfield
Service is excellent, good explanation about the tariff.

Reply from Vodafone UK - Chesterfield
Dave is fantastic and knows his stuff he got me a great deal

Reply from Vodafone UK - Chesterfield
Came in to upgrade mine and my partners phone and Danny helped myself out very much. And Dave made sure my partner experience was seamless. Extremely helpful definitely recommended.

Reply from Vodafone UK - Chesterfield
The staff were very helpful
and cheerful I would recommend them to any o d thank you for.youre help

Reply from Vodafone UK - Chesterfield
Moved for talk talk with no problems but got a better price from Vodafone. Had nothing but trouble since moved. The Vodafone router is rubbish and does not reach WiFi in to my room so rang Vodafone and now say I need a booster and need to upgrade. When I first took it out they said there modem was the best . Spent hours on phone what a bad service.

Reply from Vodafone UK - Chesterfield
Ease of changing address, and set up of new bros band.

Reply from Vodafone UK - Chesterfield
Lovely staff in vodaphone chesterfield. Colin was VERY helpful and managed to sort out getting back into an account that hadn't been accessed for 7 years. He was amazing. Talked me through what was happening and helped so much. MASSIVE THANKS from Boxer Rescue. X

Reply from Vodafone UK - Chesterfield
Dave and kal are very good with customer service

Reply from Vodafone UK - Chesterfield
Great customer service always a pleasant experience

Reply from Vodafone UK - Chesterfield
Great help, patient and would use the shop again. will spread the word.

Reply from Vodafone UK - Chesterfield
I have epent a go0d 40 minutes in Vodafone shop in chesterfield
Everything sorted and explained to Me and fabulous savimg too. Nice guy kal. Nothing too much trouble.

Reply from Vodafone UK - Chesterfield
Dave was helpful with placing an order, was transparent with the prices and friendly, would visit again👍

Reply from Vodafone UK - Chesterfield
Clear communication and choices explained

Reply from Vodafone UK - Chesterfield
Absolutely fantastic, couldn't have asked for better

Reply from Vodafone UK - Chesterfield
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