Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
16 High Street, S40 1PS Chesterfield, GB
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Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more
Company replied
Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more
Company replied
The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss option... See more
Company replied
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16 High Street, S40 1PS, Chesterfield, United Kingdom
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Absolutely fantastic, couldn't have asked for better

Reply from Vodafone UK - Chesterfield
Been into sort phones out and additional sim plans ,excellent service

Reply from Vodafone UK - Chesterfield
Excellent help from Danny definitely reccomend as he's very knowledgeable

Reply from Vodafone UK - Chesterfield
Great customer service from Danny as always and super knowledgeable and helpful.

Reply from Vodafone UK - Chesterfield
Amazing experience great customer service

Reply from Vodafone UK - Chesterfield
Dave was really thorough with the information he was giving us. He gave us the best possible options for us and our budget. I’m very impressed with the service I have received today

Reply from Vodafone UK - Chesterfield
So helpful, Dave really made sure he'd covered everything & that I understood etc. It was a very good experience & better than others.

Reply from Vodafone UK - Chesterfield
Great service instore collecting my phone and getting a new deal

Reply from Vodafone UK - Chesterfield
Thankyou for setting up my phone from talking me through to how to use the phone

Reply from Vodafone UK - Chesterfield
Great service from Danny at Vodafone in Chesterfield. He was very helpful and gave me plenty of advice on what Vodafone has to offer.

Reply from Vodafone UK - Chesterfield
Dave was great, very clear and got me the best deal for my circumstances.

Reply from Vodafone UK - Chesterfield
Chesterfield staff are amazing, don't rush and you don't leave the store until your all happy and sorted.
Special thanks to Tim the manager, Kal and Tim.

Reply from Vodafone UK - Chesterfield
Tim was amazing and unyielding in his service, he sorted me with a Hotspot and also when he saw i had a problem with my account he worked tirelessly to correct it, he is an amazing manager and an excellent member of staff anyone would be lucky to have him!!

Reply from Vodafone UK - Chesterfield
First class experience. Helped so much and been extremely polite and explained technology to us in a respectful and informing manner.

Reply from Vodafone UK - Chesterfield
Transferring from id mobile was horrendous,kal made it easy

Reply from Vodafone UK - Chesterfield

Reply from Vodafone UK - Chesterfield
Very enjoyable and very polite staff. Extremely helpful.

Reply from Vodafone UK - Chesterfield
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