Vodafone UK - Chesterfield Reviews 

210
TrustScore 5 out of 5

4.9

16 High Street, S40 1PS Chesterfield, GB


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Rated 5 out of 5 stars

Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more

Company replied

Rated 5 out of 5 stars

Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more

Company replied

Rated 5 out of 5 stars

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more

Company replied

Rated 5 out of 5 stars

The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss option... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chesterfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 High Street, S40 1PS, Chesterfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

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4.9

All reviews

(210)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, couldn't have asked for better

October 16, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Annie,

This is a great review. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK


Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Been into sort phones out and…

Been into sort phones out and additional sim plans ,excellent service

October 5, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help from Danny definitely…

Excellent help from Danny definitely reccomend as he's very knowledgeable

October 5, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Danny as…

Great customer service from Danny as always and super knowledgeable and helpful.

October 2, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Keith,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Danny.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience great customer…

Amazing experience great customer service

October 1, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Karen,

This is amazing feedback. Thanks for sharing. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Dave was really thorough with the…

Dave was really thorough with the information he was giving us. He gave us the best possible options for us and our budget. I’m very impressed with the service I have received today

September 21, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Shahla,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So helpful

So helpful, Dave really made sure he'd covered everything & that I understood etc. It was a very good experience & better than others.

September 17, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Helen,

It's lovely to see you had such a positive experience with Dave. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service instore collecting my…

Great service instore collecting my phone and getting a new deal

September 10, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankyou for setting up my phone from…

Thankyou for setting up my phone from talking me through to how to use the phone

August 21, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Lesley. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Great service from Danny at Vodafone in Chesterfield. He was very helpful and gave me plenty of advice on what Vodafone has to offer.

August 15, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Tom. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience really helpful

August 7, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as usual

August 6, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Rodney! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was great!

Dave was great, very clear and got me the best deal for my circumstances.

August 6, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Nick,

We’re glad to hear you found the best deal for you, when visiting Davie in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Chesterfield staff are amazing

Chesterfield staff are amazing, don't rush and you don't leave the store until your all happy and sorted.
Special thanks to Tim the manager, Kal and Tim.

July 26, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Katy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

July 21, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sensational service!!! Thanks Tim

Tim was amazing and unyielding in his service, he sorted me with a Hotspot and also when he saw i had a problem with my account he worked tirelessly to correct it, he is an amazing manager and an excellent member of staff anyone would be lucky to have him!!

July 13, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Isaac. Thank you for your glowing review for Tim. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class experience

First class experience. Helped so much and been extremely polite and explained technology to us in a respectful and informing manner.

June 13, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi John,

Thanks for your review for our Chesterfield store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Transferring from id mobile was…

Transferring from id mobile was horrendous,kal made it easy

June 12, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Sonia,

Thanks for taking your time to share this review for Kal. It's great to have you with us. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

What good service for Blake

What good service for Blake

June 10, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Andrea. Thank you for your review for Blake. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very enjoyable and very polite staff

Very enjoyable and very polite staff. Extremely helpful.

June 7, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Julie,

We love to hear it! Thanks for the positive review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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