Vodafone UK - Chesterfield Reviews 

211
TrustScore 5 out of 5

4.9

16 High Street, S40 1PS Chesterfield, GB


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Rated 5 out of 5 stars

Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more

Company replied

Rated 5 out of 5 stars

Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more

Company replied

Rated 5 out of 5 stars

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more

Company replied

Rated 5 out of 5 stars

The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss option... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chesterfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 High Street, S40 1PS, Chesterfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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1-star

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4.9

All reviews

(211)

39,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solved my problem quickly.

May 16, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi lesley,

Thanks for taking your time to leave this review for our Chesterfield store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great help

Great help, easy and smooth to change my contract

May 9, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Gabrielle,

Thank you for reviewing and sharing this feedback. It's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome service can definitely…

Awesome service can definitely recommend, using Vodafone.

May 6, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Kevin,

Thanks for this amazing feedback! We're delighted you received a great level of service. Thanks for choosing Vodafone.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Very informative during a visit to…

Very informative during a visit to collect an upgrade done online. Decided to go back in the shop for Broadband and an additional SIM added onto my existing account.

May 4, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Lisa,

Thanks for your feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Service by Tim was really good and…

Service by Tim was really good and looked after me in store. Got the deal I wanted.

April 25, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Keith,

Thanks for this amazing review! We're delighted you had such a positive experience with Tim.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience really helpful

April 22, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Janet. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant first class

April 16, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi John. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I popped into Vodafone Chesterfield

I popped into Vodafone Chesterfield, as my phone seemed to be vibrating intermittently for no reason, and my broadband was off for hours at a time. Kal, the adviser, did a health check on my phone, and it is ok. Kal also did a broadband speed check for my area, and the speed was abysmal. He advised me to abandon my broadband (as not worth paying for the speeds I had) and go onto a SIM only plan. I am more than happy with the time, effort and explanation Kal gave me, and I look forward to using a satisfactory broadband. Recommended 👍

April 12, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Sally, Thanks for your fab feedback for Kal. It's great to see he took the time to review your services and find you a solution for any issues you're having.
All the best, The Vodafone Social Media team

Rated 5 out of 5 stars

Time to renew

Always try and pop into the Chesterfield store when it's time to renew my contracts. Dealt with Dave today. Very helpful, explained all of the options available and completed the necessary admin with the minimum of fuss.

March 28, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi NJ,

It's great to hear about your recent experience. Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good honest informative advice first…

Good honest informative advice first class.

March 27, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service at Chesterfield

Dave was so helpful, talked us through lots of options.
Very friendly. Great shopping experience.
Definitely go again.

March 26, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Janice. Thank you for your review for Dave. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Contract renewal

Great service very pleased many thanks

March 9, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Martin, thanks for your awesome feedback! All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Paid a visit again today,to see about a…

Paid a visit again today,to see about a new phone. As always Dave was very helpful,and explained things to my dad and was again, very patient with me. Thank you again for your help.

March 7, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Nicky,

Thanks for your kind words and feedback for Dave. We're here to help if you ever need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great team

Jaymie in store was really helpful and straight forward. Really good service. Best provider without a doubt and nothing is to big or to small to deal with.

February 24, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome service .

Awesome service .. knowable friendly and efficient Dave was very good and kind

February 21, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi MrsLetitiaTetsill,

This is lovely feedback for Dave. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always. Thanks kal and the Vodafone team, we will be back and share our experience

February 19, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey there,

Thanks for your review. We're so glad you had a great experience!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Experience

Called into Vodafone shop in Chesterfield to see about changing plans for myself and my wife.
David was absolutely fantastic, sorted out the best plans for us, very friendly and professional, a real pleasure to deal with.

I left the shop very happy and feeling like a valued customer.

Thank You David and Vodafone Shop Chesterfield.

February 16, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey,

Thank you for the fantastic support and review for David. We appreciate you sharing your experience here.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always friendly service

Always friendly service, glad the store is still here

February 13, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Sue,

Thank you for your review and feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The Chesterfield branch is so helpful

The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss options, rather than pressing buttons trying to sort out yourself on your phone! Fabulous service - thanks Vodafone 5 Stars 🌟

February 11, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi there,

Your feedback is so important to us, so thanks for taking the time to leave us this 5 star review. It's great to hear about your positive experience with David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Rated 5 out of 5 stars

Helpful

A

Ll the staff have been exceptionally helpful with me changing my phone and setting everything up. Please go visit them

February 10, 2024
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi Melanie,

Your feedback is really important to us, thanks for taking the time to share this great review. Enjoy your new phone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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