Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
16 High Street, S40 1PS Chesterfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more
Company replied
Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more
Company replied
The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss option... See more
Company replied
Written by the company
16 High Street, S40 1PS, Chesterfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Chesterfield
Awesome service can definitely recommend, using Vodafone.

Reply from Vodafone UK - Chesterfield
Very informative during a visit to collect an upgrade done online. Decided to go back in the shop for Broadband and an additional SIM added onto my existing account.

Reply from Vodafone UK - Chesterfield
Service by Tim was really good and looked after me in store. Got the deal I wanted.

Reply from Vodafone UK - Chesterfield

Reply from Vodafone UK - Chesterfield
I popped into Vodafone Chesterfield, as my phone seemed to be vibrating intermittently for no reason, and my broadband was off for hours at a time. Kal, the adviser, did a health check on my phone, and it is ok. Kal also did a broadband speed check for my area, and the speed was abysmal. He advised me to abandon my broadband (as not worth paying for the speeds I had) and go onto a SIM only plan. I am more than happy with the time, effort and explanation Kal gave me, and I look forward to using a satisfactory broadband. Recommended 👍

Reply from Vodafone UK - Chesterfield
Always try and pop into the Chesterfield store when it's time to renew my contracts. Dealt with Dave today. Very helpful, explained all of the options available and completed the necessary admin with the minimum of fuss.

Reply from Vodafone UK - Chesterfield
Good honest informative advice first class.

Reply from Vodafone UK - Chesterfield
Dave was so helpful, talked us through lots of options.
Very friendly. Great shopping experience.
Definitely go again.

Reply from Vodafone UK - Chesterfield

Reply from Vodafone UK - Chesterfield
Paid a visit again today,to see about a new phone. As always Dave was very helpful,and explained things to my dad and was again, very patient with me. Thank you again for your help.

Reply from Vodafone UK - Chesterfield
Jaymie in store was really helpful and straight forward. Really good service. Best provider without a doubt and nothing is to big or to small to deal with.

Reply from Vodafone UK - Chesterfield
Awesome service .. knowable friendly and efficient Dave was very good and kind

Reply from Vodafone UK - Chesterfield
Excellent customer service as always. Thanks kal and the Vodafone team, we will be back and share our experience

Reply from Vodafone UK - Chesterfield
Called into Vodafone shop in Chesterfield to see about changing plans for myself and my wife.
David was absolutely fantastic, sorted out the best plans for us, very friendly and professional, a real pleasure to deal with.
I left the shop very happy and feeling like a valued customer.
Thank You David and Vodafone Shop Chesterfield.

Reply from Vodafone UK - Chesterfield
Always friendly service, glad the store is still here

Reply from Vodafone UK - Chesterfield
The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss options, rather than pressing buttons trying to sort out yourself on your phone! Fabulous service - thanks Vodafone 5 Stars 🌟

Reply from Vodafone UK - Chesterfield
A
Ll the staff have been exceptionally helpful with me changing my phone and setting everything up. Please go visit them

Reply from Vodafone UK - Chesterfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.