Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
7 Market Walk, PR7 1DE Chorley, GB
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Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****
Company replied
Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more
Company replied
Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more
Company replied
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7 Market Walk, PR7 1DE, Chorley, United Kingdom
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Kayleigh was very helpful and explained everything very well when I visited the Chorley store to purchase a new phone.
She was very patient with two OAP ‘s
It was well worth visiting the shop in person

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley
I have used the Chorley store for several years and always have Patrick specifically look after my account. He always sources me the best offers to meet my needs

Reply from Vodafone UK - Chorley
Rick was fantastic. Incredibly helpful, more than pleasant and patient and sourced the best deals for all the products I wanted to upgrade.

Reply from Vodafone UK - Chorley
Store were incredibly helpful swapping me over from EE. Can’t fault the service.

Reply from Vodafone UK - Chorley
Great customer assistance, friendly and polite

Reply from Vodafone UK - Chorley
As a Three customer I only went in to Vodafone Chorley store to pass some time while my husband was getting his screen fixed next door to them but I was seen to by Patrick who was very welcoming and very attentive and seemed genuinely interested in sorting out the best package deals for me. I am not due to exit my current contract at this time, but I wanted to leave some feedback. I will certainly come back to the store again when I am able to switch my contract as it would also be nice to be able to visit a local store again. Very impressed

Reply from Vodafone UK - Chorley
Excellent service would highly reccommend

Reply from Vodafone UK - Chorley
Kayleigh was both knowledgeable and patient with our requirements. Extremely pleasant to be assisted by her.

Reply from Vodafone UK - Chorley
Patrick was very easy to talk to and explained the whole process of upgrading my phone and adding a tablet onto my package.
Thank you for a lovely buying experience.

Reply from Vodafone UK - Chorley
Top bloke sorted out my new phone and contract. Very knowledgeable and helpful as well as friendly too

Reply from Vodafone UK - Chorley
Rick and his amazing fantastic customer service always faultless a credit to the company

Reply from Vodafone UK - Chorley
Fantastic customer service, everything explained simply and effectively.

Reply from Vodafone UK - Chorley
After prolonged agony with Vodafone call centres, Stuart was amazing helping out. He was patient, knowledgeable and took the time to work through the issues with my account set up and porting. Excellent customer service!

Reply from Vodafone UK - Chorley
Rick made the process of buying my new phone seamless, nothing was too much and he was polite and informative.

Reply from Vodafone UK - Chorley
Come in to the chorley branch and was greeted by a lovely gentleman who help me on a phone for my son

Reply from Vodafone UK - Chorley
Patrick at Chorley was very knowledgeable and professional and sorted out a great deal, thank you.

Reply from Vodafone UK - Chorley
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