Vodafone UK - Chorley Reviews 277

TrustScore 5 out of 5

4.9

7 Market Walk, PR7 1DE Chorley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from Rick who helped me to explore the offers and making great deals through getting family packs and enjoy offers from Vodafone

Company replied

Rated 5 out of 5 stars

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more

Company replied

Rated 5 out of 5 stars

Patrick has been amazing! He remembered me from a previous phone upgrade and I mentioned a deal he did for me and he had a look to see if there was something similar to that. He found it and I got my... See more

Company replied


Company details


Contact info

  • 7 Market Walk, PR7 1DE, Chorley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Rick who helped me…

Great service from Rick who helped me to explore the offers and making great deals through getting family packs and enjoy offers from Vodafone

May 31, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant service from…

Absolutely brilliant service from Patrick .. got a great price very happy thank you

May 22, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good customer service today from…

Really good customer service today from Andrew and Jordan. Overly helpful and friendly staff.

May 10, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Michael,

Thanks for the lovely review and fantastic support for Andrew and Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick, thank you!

May 8, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Francesca,

Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was brilliant

Andrew was brilliant, helped me find the best deal and was so friendly !

May 2, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Megan,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was amazing and went above and…

Patrick was amazing and went above and beyond to help me. He was very patient and knowledgeable. Can’t thank him enough.

May 2, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was a great guy and very helpful

Patrick was a great guy and very helpful

April 16, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was extremely helpful in the…

Patrick was extremely helpful in the Chorley shop. Made everything easy and he was very friendly and approachable.

April 15, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Nicholas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy was helpfull & polite as usual and…

Andy was helpfull & polite as usual and savede me some money.

April 13, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff could not be more friendly

The staff could not be more friendly, patient and making sure everything was done. I would never mive away. Big shout out for andy and Patrick. Xx

April 12, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was really helpful and spent time…

Rick was really helpful and spent time with me considering my options. Really enjoyable experience. Thank you!!

April 3, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service as always from rick

Top service as always from rick. A credit to the Chorley store with alot of help and understanding and very good patience. Thanks rick.

April 3, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey John,

Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick

March 30, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick

March 30, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Carys,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service got a great deal…

Excellent service got a great deal thanks

March 29, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Simon ,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Patrick who explained…

I was served by Patrick who explained everything about the April price rises and he offered me a better deal but I didn’t have time to stay. I will definitely come back to see him again because my contract will need sorting ojt

March 29, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been dealt with today by Jordan and…

Been dealt with today by Jordan and Rick. Both very professional and helped solve a problem I had. Always happy to help and always very friendly. Highly recommend 😍

March 19, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Suzie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick. Very helpful

March 17, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick

March 3, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Catherine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick is an exceptional problem…

Patrick is an exceptional problem solver. I had been trying to set up One Number on my smart watch for weeks. He made it happen. Thanks!

February 27, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Georgios,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look