Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
7 Market Walk, PR7 1DE Chorley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****
Company replied
Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more
Company replied
Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more
Company replied
Written by the company
7 Market Walk, PR7 1DE, Chorley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phone. He was very understanding and had some great advice - 1 dont download free cleaners which fill up.your phones storage and add adverts 2 Only use one recognised anti virus app to save on disc space. 3 Your Samsung has a program to read pdf files (files)so use it OR use Adobe to read pdfs You don't need to download free pdf readers with their attached adverts.
THANKS VERY MUCH AARON, MY STRESS LEVELS ARE NOW RETURNING TO NORMAL!
Rob

Reply from Vodafone UK - Chorley
Fantastic service again today from rick all staff so friendly and helpful and always go extra mile to help

Reply from Vodafone UK - Chorley
Arron was really helpful and understanding, and saved me £9 per month

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley
Great customer service and technical knowledge. Not pushy with extras or add ons

Reply from Vodafone UK - Chorley
Rick and matt helped me get transfers and WhatsApp set up

Reply from Vodafone UK - Chorley
Excellent service from Rick at Chorley. Very knowledgeable about his subject and saved me a fortune!
Very many thanks and can highly recommend!

Reply from Vodafone UK - Chorley
Aaron was very helpful with setting my new phone up for me :)

Reply from Vodafone UK - Chorley
Very helpful sorted out my problem and got me a better deal

Reply from Vodafone UK - Chorley
Great service from Rick an asset to the store

Reply from Vodafone UK - Chorley
All the help and support from Patrick at the Chorley shop above and beyond fantastic lad and very knowledgeable and polite should make him a manager 19/9/25

Reply from Vodafone UK - Chorley
Patrick wasgreat he was patient and got everything.up and running. thank you

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley
Had to finally get a new phone & Andy got me a great deal and made sure I left with my new phone all up & running.

Reply from Vodafone UK - Chorley
Patrick was so incredibly friendly, knowledgeable, very, very helpful and just a pleasure to sort my phone out with.
I have been in the shop before with queries and I can say he is consistently excellent.

Reply from Vodafone UK - Chorley
Matt fixed my Vodafone and helped me pay device bill. thanks matt

Reply from Vodafone UK - Chorley
Matt was very thorough in explaining all the technicalities of switching to Vodaphone. Conducted every aspect face to face which makes for top notch customer service. Totally confident everything will go smoothly. Saving money with a better contract. Looking forward rather than worrying. Thank you Chorley branch.

Reply from Vodafone UK - Chorley
Max was very helpful and sorted out my phone quickly and i was very happy. He also changed my e.ail account which made things easier.

Reply from Vodafone UK - Chorley
Great service from Rick, explained everything fully.

Reply from Vodafone UK - Chorley
Excellent service given today by Dionne and Matt.
They went above and beyond to help me with my existing contract and access problems with the app.

Reply from Vodafone UK - Chorley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.