Vodafone UK - Chorley Reviews 

293
TrustScore 5 out of 5

4.9

7 Market Walk, PR7 1DE Chorley, GB


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Rated 5 out of 5 stars

Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.

Company replied

Rated 5 out of 5 stars

Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****

Company replied

Rated 5 out of 5 stars

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more

Company replied


Company details


Contact info

  • 7 Market Walk, PR7 1DE, Chorley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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4.9

All reviews

(293)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

THANKS TO AARON. A GREAT HELP IN FREEING UP MY PHONEaron was reallylpful and friendly

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phone. He was very understanding and had some great advice - 1 dont download free cleaners which fill up.your phones storage and add adverts 2 Only use one recognised anti virus app to save on disc space. 3 Your Samsung has a program to read pdf files (files)so use it OR use Adobe to read pdfs You don't need to download free pdf readers with their attached adverts.

THANKS VERY MUCH AARON, MY STRESS LEVELS ARE NOW RETURNING TO NORMAL!

Rob

November 12, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi. We're happy to hear that the assistance you received was helpful and friendly. We appreciate you sharing the useful advice that was provided regarding phone maintenance and security. It's great to know your stress levels are returning to normal! Thanks for your positive feedback. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service again today from rick…

Fantastic service again today from rick all staff so friendly and helpful and always go extra mile to help

November 4, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi. We're happy to hear about the fantastic service you received! We appreciate your kind words regarding our team's helpfulness and dedication to going the extra mile. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arron was really helpful and…

Arron was really helpful and understanding, and saved me £9 per month

October 31, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10 service today from Patrick

10/10 service today from Patrick

October 25, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi. We're happy to hear that you had such a positive experience. Thank you for your wonderful feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and technical…

Great customer service and technical knowledge. Not pushy with extras or add ons

October 18, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick and matt helped me get transfers…

Rick and matt helped me get transfers and WhatsApp set up

October 17, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hi Nick. We're happy to hear that we could assist you with setting up transfers and WhatsApp. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Rick at Chorley

Excellent service from Rick at Chorley. Very knowledgeable about his subject and saved me a fortune!
Very many thanks and can highly recommend!

October 9, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was very helpful with setting my…

Aaron was very helpful with setting my new phone up for me :)

October 5, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful sorted out my problem and…

Very helpful sorted out my problem and got me a better deal

October 5, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hey Alison,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick an asset to the…

Great service from Rick an asset to the store

September 23, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hey Darren,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All the help and support from Patrick…great

All the help and support from Patrick at the Chorley shop above and beyond fantastic lad and very knowledgeable and polite should make him a manager 19/9/25

September 19, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service

Patrick wasgreat he was patient and got everything.up and running. thank you

September 7, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Keith,

Thanks for the lovely review and fantastic support for Patrick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing, rick was very nice and helpful!

September 9, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Thanks for your review,

Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone, great service

Had to finally get a new phone & Andy got me a great deal and made sure I left with my new phone all up & running.

September 8, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Irene,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Patrick

Patrick was so incredibly friendly, knowledgeable, very, very helpful and just a pleasure to sort my phone out with.
I have been in the shop before with queries and I can say he is consistently excellent.

August 22, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt fixed my Vodafone and helped me…

Matt fixed my Vodafone and helped me pay device bill. thanks matt

August 22, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Matt.

Matt was very thorough in explaining all the technicalities of switching to Vodaphone. Conducted every aspect face to face which makes for top notch customer service. Totally confident everything will go smoothly. Saving money with a better contract. Looking forward rather than worrying. Thank you Chorley branch.

August 15, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Jane,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was very helpful and sorted out my…

Max was very helpful and sorted out my phone quickly and i was very happy. He also changed my e.ail account which made things easier.

August 6, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Allwyn,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick, explained everything fully.

July 31, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Lesley,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service given!

Excellent service given today by Dionne and Matt.
They went above and beyond to help me with my existing contract and access problems with the app.

July 30, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Edward,

Thanks for the lovely review and fantastic support for Dionne and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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