Vodafone UK - Chorley Reviews 

294
TrustScore 5 out of 5

4.9

7 Market Walk, PR7 1DE Chorley, GB


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Rated 5 out of 5 stars

Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.

Company replied

Rated 5 out of 5 stars

Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****

Company replied

Rated 5 out of 5 stars

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more

Company replied


Company details


Contact info

  • 7 Market Walk, PR7 1DE, Chorley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

294 reviews

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4.9

All reviews

(294)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from dionne

July 30, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Gillian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Hi I came in for an upgrade for my broadband & phone deals greeted by Aaron explained the deals everything sorted no hassle very quick, knows is job nice person to speak to. Thanks vodafone

July 22, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Jim,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick saved us money…

Great service from rick saved us money and sorted everything out quickly

July 8, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Andrew,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and great service from…

Really helpful and great service from Rick.

July 8, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic people so helpful

Fantastic people so helpful, Dionne

June 21, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dionne in Chorley was great fixing mums…

Dionne in Chorley was great fixing mums phone

June 21, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Miss Robins. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick and Matt at Chorley are the best…

Rick and Matt at Chorley are the best staff in Lancashire

June 20, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Thanks for the review and feedback. Great to hear Rick and Matt are the best!

Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick explained everything to a t and…

Patrick explained everything to a t and was a great help. He was great, thank you

June 20, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

We're happy to hear that you had a great experience and that everything was explained clearly. We appreciate you taking the time to leave us this positive feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick

June 20, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Esther. We appreciate your fantastic feedback.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service from rick

June 17, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Angela. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I lost my photos and Patrick helped me…

I lost my photos and Patrick helped me get them all back. Very grateful because they were important to me thank you

June 5, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi George.

We're so glad that we could recover your photos! It's wonderful to know that Patrick was able to help.

Thank you for sharing your positive experience with us,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mobile phone package.

I went into my local Vodaphone outlet today, to see if I could source a more up to date deal than the one I already had.
I was dealt with by a gentleman called Patrick. Patrick made me feel at ease straight away and nothing was to much trouble. Patrick was great to deal with and talk to. In no time, I had the package I was happy with, and all done.
Thank you, Patrick.

May 22, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick

May 17, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Hilary,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service 👍

May 16, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Liam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via chat vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceeding expectations from Rick in the…

Exceeding expectations from Rick in the Chorley store excellent service as always

May 15, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey John,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was great

Rick was great. Sorted my sim. Thanks

May 6, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Sylvia,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from the…

Fantastic customer service from the team at Vodafone Chorley. Kayleigh and Dionne were very knowledgeable and helpful.
They sorted me out with a great deal.
I'm a happy customer!

April 30, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Hilary ,
Thanks for the lovely review and fantastic support for Kayleigh and Dionne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy did great helping into the app and…

Andy did great helping into the app and password

April 30, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Eric,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice and service from Ric in…

Great advice and service from Ric in Chorley today

April 24, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Gary,

Thanks for the lovely review and fantastic support for Ric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick.

April 24, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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