Vodafone UK - Chorley Reviews 

294
TrustScore 5 out of 5

4.9

7 Market Walk, PR7 1DE Chorley, GB


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Rated 5 out of 5 stars

Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.

Company replied

Rated 5 out of 5 stars

Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****

Company replied

Rated 5 out of 5 stars

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more

Company replied


Company details


Contact info

  • 7 Market Walk, PR7 1DE, Chorley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

294 reviews

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4.9

All reviews

(294)

42,251 reviews in the last 12 months

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Rated 4 out of 5 stars

I've been with Vodafone UK for over 20…

I've been with Vodafone UK for over 20 years, and while I've had frustrations like charges for cancelled services, the staff at the Chorley location stood out, especially Charlotte and Emily. They were helpful, courteous, and worked hard to solve my issues efficiently, saving me money in the process. Great service overall!

March 24, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Robyn,

Thanks for the lovely review and fantastic support for Charlotte and Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was highly professional and…

Liam was highly professional and efficient while handling our order. Recommended.

March 25, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hey Thomas,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

You are fantastic

You are fantastic

March 23, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Catherine,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely amazing service with Matt…

Absolutely amazing service with Matt and his colleague had a issue with my phone with five mins he has it back working and I'd not lost any thing polite to thank U so much

March 23, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Cheryl

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Chorley branch was very helpful

Rick in Chorley branch was very helpful and very patient and informative.

March 18, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hello Holly,

It's great to hear about the positive experience which you had with Rick. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was really happy with the service from…

Was really happy with the service from Vodafone Chorley. Rick especially was very informative and did me a good deal

March 16, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick made us like vodafone again

Patrick made us like vodafone again. We we were basically finished with them.
One of the nicest helpful guys you could ever wish to meet. Sorted us a great deal. Wouldn't hesitate to recommend.

February 28, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hi Kenny,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy very helpful

Andy very helpful

February 15, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was absolutely fantastic and…

Rick was absolutely fantastic and helpful in store. He explained about the trade in on my old mobiles which was not mentioned when I did the initial upgrade on the phone 13.02.25. I asked rick to cancel the upgrade I had arranged and did it with Rick saving me money. Thank you, excellent service from the Chorley store

February 15, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

I went in with my mum to her phone and the gent managed to sort my phone and broadband too so I could save some money and he even increased the speed of my broadband.
He was great at serving us both at the same time so we didn’t have to be there for a long time.
Amazing service.

February 13, 2025
Unprompted review
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Reply from Vodafone UK - Chorley

Hi Michelle,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick as always

Great service from Rick as always

February 11, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Sheila. Thank you for your review for Rick. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely approachable gentleman

Lovely approachable gentleman, helped me reduce my monthly payment for two mobile phones I have.
Also advised me on changing my router, as our Internet at home is horrendous, keeps dropping and we have to reload tv apps.
I inquired about Internet dongle and he helped me with that

February 11, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Jane. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was exceptional and explained the…

Rick was exceptional and explained the whole process fully

February 1, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick

January 31, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi David,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy was great a very helpful and put…

Andy was great a very helpful and put me on a plan that suited me. Great asset to your store.

January 28, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Hannah,

This is a great review for Andy. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Emily is a superstar

Emily is a superstar. She has fixed a problem that has been ongoing for over 24 hours that numerous calls failed to resolve. She showed the patience needed to get this fixed perfectly.

January 15, 2025
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi Simon,

This is lovely feedback for Emily. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Helpful service

The customer service person who i spoke to was very helpful and explained everything in detail, went through different products and I wasn't sold the most expensive product.

December 21, 2024
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Chorley and Rick was amazing…

Went into Chorley and Rick was amazing and fixed my data problem as well as explained roaming and corrected my plans. Thanks very much Rick

December 21, 2024
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi, I'm glad Rick was able to fix your issue and get everything sorted for you today. Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as always from Emily…

Excellent service as always from Emily and all at the Chorley store

December 19, 2024
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hi there,

It's great to see your positive review for Emily and the Chorley team, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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