Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
7 Market Walk, PR7 1DE Chorley, GB
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Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****
Company replied
Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more
Company replied
Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more
Company replied
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7 Market Walk, PR7 1DE, Chorley, United Kingdom
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Andrew and Emily were very friendly and helped me set up my new phone.

Reply from Vodafone UK - Chorley
amazing service, my phone was having major issues and he sorted it and I got a new phone within the same day! always quick and easy when I speak to the staff. was really helpful thank you! :)

Reply from Vodafone UK - Chorley
Andy in the chorley store was great today. Really made a smooth process and got me a good deal on my sim with no hassle. Would recommend to my pals. Thanks Andy

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley
Liam and his customer service, who was excellent at his job and persevered with a problem on my account which had not been picked up and dealt with for years. This took a significant amount of time and several dealings with more than one member of the online customer services.

Reply from Vodafone UK - Chorley
Liam was super helpful and sorted all of my requirements broadband and mobiles. A friendly service and would definitely recommend. Thanks again!

Reply from Vodafone UK - Chorley
Been with Vodafone for well over 20yrs , I cancelled amazon prime but they still charged me for it spoke yesterday with customer service waste of time . They were not interested, can't wait for my contract to finish , cos I will be gone .

Reply from Vodafone UK - Chorley
Rick (Vincent) is a lovely chap. Very helpful and knowledgeable. Explained everything in lehmann's terms so I could understand easily.
Even when up against slow systems, he was very enthusiastic. Couldn't do enough to help me with a big smile on his face!

Reply from Vodafone UK - Chorley
Brilliant service as always. Friendly helpful advice.

Reply from Vodafone UK - Chorley
I was greeted by two handsome young men, Andy & Matt who assisted me with a phone problem, most efficiently and effectively.
Lovely guys who really know their jobs, well done.

Reply from Vodafone UK - Chorley
I called into the store to renew broadband and potentially add a further iPhone to my account. Charlotte from the Chorley store dealt with my request and managed to get 30% off the list price along with cheaper broadband.
She was pleasant and courteous throughout.

Reply from Vodafone UK - Chorley
Matt really helped me with understanding qr codes

Reply from Vodafone UK - Chorley
Great experience with Vincent setting up broadband and phone

Reply from Vodafone UK - Chorley
Emily and Charlotte were very helpful today and really helped me out of a sticky situation with my daughter’s phone and managed to save me some money!

Reply from Vodafone UK - Chorley
Rick was excellent at the Chorley branch. Sorted me out a fab SIM only plan.

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley

Reply from Vodafone UK - Chorley
So helpful talked me through all the options. Wouldn't hesitate to recommend

Reply from Vodafone UK - Chorley
Excellent friendly service
Always informative and helpful
I love visiting the store in chorley

Reply from Vodafone UK - Chorley
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