Very professional, great chat while processing orders. Andrew explored all options available and made the whole process super simple.
Company replied
Location
Switch location7 Market Walk, PR7 1DE Chorley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****
Company replied
Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more
Company replied
Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chorley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
7 Market Walk, PR7 1DE, Chorley, United Kingdom
4.9
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Chorley
Hey Rick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chorley Store Vodafone
Thankyou to Rick in the Chorley store helping me sort my broadband after a big mess up and helping me to sort my bill after lots of confusion. Also thankyou to Rick for putting a 75 pound bill credit on my account also for taking out broadband with Vodafone.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Nicole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience really helpful and…
Great experience really helpful and friendly
February 8, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Patrick was very freindly and really…
Patrick was very freindly and really help... with kots of knowledge... would higly recommend deal with him
January 31, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service as always from Rick…
Fantastic service as always from Rick and Matthew in the Chorley branch. I had an issue with my phone which was quickly rectified to be honest it was my error. Great deal on a new phone
January 31, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Arndale,
Thanks for the lovely review and fantastic support for Rick and Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rick and belle helped me sort data…
Rick and belle helped me sort data roaming then got me a smashing deal for my new pixel 10
January 31, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Cheryl,
Thanks for the lovely review and fantastic support for Rick and Belle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are very helpful and…
Staff are very helpful and informative,pleasure to come get my products from this shop
January 31, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Belle was great at making my bill…
Belle was great at making my bill understandable as we was confused
January 31, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Jennifer,
Thanks for the lovely review and fantastic support for Belle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely service from Patrick
Lovely service from Patrick when picking up my click and collect order. Friendly and informative.
January 25, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Shabana,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Rick
January 13, 2026
Unprompted review
Reply from Vodafone UK - Chorley
Hey Winston,
Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted to include a family member
I wanted to arrange for my sister to be included on our Vodafone account and Andy proved to be both informative and helpful.
I recalled his professional, positive manner from a previous visit to Chorley’s store. Great to be helped in this way which encourages me to never hesitate to visit the Vodafone store again.
December 31, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey David,
Thanks for the lovely review and fantastic support for Andy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience upgrading my phone at…
Great experience upgrading my phone at Vodafone Chorley. Rick was honest and straightforward, unlike another store I visited recently. Highly recommended.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was great helping me with eSIM
Matt was great helping me with eSIM. Also looking to take broadband as much better than sky
December 27, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Francine,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rick was great made it all simple and…
Rick was great made it all simple and easy to upgrade and explained everything clearly
December 18, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Menzies,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really great service from Aaron
Aaron helped me to sort my phone out after a lot of messing around with apple. Really great service Aaron !! Thanks
December 14, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Joan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rick was very friendly & helpful
Rick was very friendly, no hard sell, did exactly what we asked for and found us a good deal.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Patrick got me a good Black Friday deal…
Patrick got me a good Black Friday deal and was really good with my autistic son, 10/10
November 28, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Gary,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rick sorted my account
Rick sorted my account, revised and reduced my outgoings. Also upgraded Internet.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey there,
Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from rick
November 28, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really good deal on broadband
Went in to get my Broadband upgraded, spoke to andy and he got me a cheaper deal and a faster speed. All the guys in the shop were really nice too.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Chorley
Hey Josue,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.