Vodafone UK - Chorley Reviews 

292
TrustScore 5 out of 5

4.9

7 Market Walk, PR7 1DE Chorley, GB


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Rated 5 out of 5 stars

Had a great experience today at the Chorley store. Patrick sorted out new iPhones and contracts for both myself and my wife. Very professional service, thoroughly delighted. 5*****

Company replied

Rated 5 out of 5 stars

Aaron was really helpful and friendly. He managed to unclog all the junk which was filling and slowing my phone as well as removing some viruses and malware which had found their way onto my phon... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and explained everything and helped me upgraded my damaged phone, even saving me money each week. Great experience 👍 thanks again, we even added an additional sim only contr... See more

Company replied

Rated 5 out of 5 stars

Andy from the chorley store was absolutely incredible! There was no messing around he was very honest and upfront in terms of cost. I am very happy to say from this I have actually switched provide... See more

Company replied


Company details


Contact info

  • 7 Market Walk, PR7 1DE, Chorley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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4.9

All reviews

(292)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Andrew was brilliant

Andrew was brilliant, helped me find the best deal and was so friendly !

May 2, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Megan,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was amazing and went above and…

Patrick was amazing and went above and beyond to help me. He was very patient and knowledgeable. Can’t thank him enough.

May 2, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was a great guy and very helpful

Patrick was a great guy and very helpful

April 16, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick was extremely helpful in the…

Patrick was extremely helpful in the Chorley shop. Made everything easy and he was very friendly and approachable.

April 15, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Nicholas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy was helpfull & polite as usual and…

Andy was helpfull & polite as usual and savede me some money.

April 13, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff could not be more friendly

The staff could not be more friendly, patient and making sure everything was done. I would never mive away. Big shout out for andy and Patrick. Xx

April 12, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was really helpful and spent time…

Rick was really helpful and spent time with me considering my options. Really enjoyable experience. Thank you!!

April 3, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service as always from rick

Top service as always from rick. A credit to the Chorley store with alot of help and understanding and very good patience. Thanks rick.

April 3, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey John,

Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick

March 30, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick

March 30, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Carys,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Patrick who explained…

I was served by Patrick who explained everything about the April price rises and he offered me a better deal but I didn’t have time to stay. I will definitely come back to see him again because my contract will need sorting ojt

March 29, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been dealt with today by Jordan and…

Been dealt with today by Jordan and Rick. Both very professional and helped solve a problem I had. Always happy to help and always very friendly. Highly recommend 😍

March 19, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Suzie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rick

Great service from Rick. Very helpful

March 17, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rick

March 3, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Catherine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick is an exceptional problem…

Patrick is an exceptional problem solver. I had been trying to set up One Number on my smart watch for weeks. He made it happen. Thanks!

February 27, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Georgios,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andy provided great service today

February 17, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Havana,

Thanks for the lovely review and fantastic support for Andy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick superb

Rick superb

February 15, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick has been amazing

Patrick has been amazing! He remembered me from a previous phone upgrade and I mentioned a deal he did for me and he had a look to see if there was something similar to that. He found it and I got my upgrade cheaper. Patrick also noticed that another account was due an upgrade so again he found me a cheaper deal for that. He explained everything so I understood it and took his time making sure everything was correct and had gone through okay before moving on. Vodafone are amazing and I never had an issue with the network.

February 14, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite

Polite, knowledgeable & sorted my issue out.

February 7, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Rick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chorley Store Vodafone

Thankyou to Rick in the Chorley store helping me sort my broadband after a big mess up and helping me to sort my bill after lots of confusion. Also thankyou to Rick for putting a 75 pound bill credit on my account also for taking out broadband with Vodafone.

February 9, 2026
Unprompted review
Vodafone UK - Chorley logo

Reply from Vodafone UK - Chorley

Hey Nicole,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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