Vodafone UK - Clydebank Reviews 

134
TrustScore 5 out of 5

4.9

54 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... See more

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Rated 5 out of 5 stars

Absolutely brilliant could not ask to be treated any better by alannah

Company replied

Rated 5 out of 5 stars

I wanted some advice on a new handset that was user friendly and not over complicated. Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I... See more

Company replied

Rated 5 out of 5 stars

Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to com... See more

Company replied


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  • 54 Sylvania Way, G81 2TL, Clydebank, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

SHOP IS BEST 👌

After a severely frustration filled time with the online system and telephone operators making a simple process of changing operators and receiving a new sim card I opted for the physical shop face to face experience. I was seen by a knowledgeable and helpful staff member who had my month long issue sorted within around 5 mins. This is how it should be done.

May 30, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi. Thank you for your review. Minus your experience prior to your store visit, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was great at his Job and got me…

Charlie was great at his Job and got me a good sim deal

May 7, 2024
Unprompted review
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Reply from Vodafone UK - Clydebank

Hi Martin,

Thank you for your review. It’s great to hear of your positive experience with Charlie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone is the best to be with,

Getting help with best deals and offers, always seen bye Charlie. He is very welcome and helped me solve issues I had, he always had me walking away happy , knowing everything is sorted. Great customer service.

April 8, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Suzie. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was good at his job very quick…

Charlie was good at his job very quick and very friendly.

April 15, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Mohsen. Thank you for your review for Charlie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was exceptional in his customer…

Charlie was exceptional in his customer service and met my needs in getting a new phone in my budget. I would definitely come back to the Vodafone branch for any of my phone needs.

April 10, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Marion,

It's great to hear you found the best phone for you, when visiting the store. Thanks for your review for Charlie.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Reece was such a friendly

Reece was such a friendly, helpful and genuine customer advisor. Providing me with the best deal.

April 9, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Lauren,

It's great to hear your feedback for Reece, thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very helpful & explained…

Charlie was very helpful & explained all my options & gave my little girl pen & paper to draw while he dealt with me .

March 30, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Gary,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member Charlie at this branch is the reason I will remain with Vodafone I had seriously been considering leaving Vodafone

At the Vodafone Clydebank branch in Scotland. Staff member Charlie immediately came to my aid as I’m disabled and struggle to walk
His technical experience is first class and his patience with me was reassuring. He made sure I was comfortable throughout and understood each part of the process. He is certainly a credit to the company as his inter personal skills and technical knowledge make him the reason I will continue to remain with Vodafone

March 21, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Sol was lovely and friendly

Sol was lovely and friendly, helped us get our data sim no problem, even updated my details in store easily enough. Thank you :)

March 14, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Roxy,

Thanks for your 5-star review for Sol. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The man was polite and helpful

The man was polite and helpful and explained everything to me in detail. I am very happy to deal with him.

February 8, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Awadh,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie at Vodafone Clydebank

Charlie was excellent, went the extra mile to sort out our issue with the sim upgrade. Top marks 👍

February 7, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Keose,

This is lovely feedback for Charlie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent advice.

I wanted some advice on a new handset that was user friendly and not over complicated.
Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I'm not familiar with modern technology and can find it overwhelming.
He helped me to choose a new handset and I'm very grateful for his understanding.
A very professional and promising young man.
Many thanks Charlie.

January 10, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

App transfer from android to iOS

I was having trouble transferring my important apps from my old android phone to my new iOS Apple phone, I visited the store not sure if anyone could help me, when I met Charlie a very professional and knowledgeable member of staff immediately used his know how and very quickly transferred my much needed apps to my new handset.
I was very impressed with his demeanour and ability, he is certainly a real credit to himself and the store in Clydebank, and this should be recognised, he’s definitely management material and I sincerely appreciate his help and wish him the very best moving forward within the company.
Kindest of regards
William Skinner

January 23, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 Stars

Reece couldn't be more welcoming and helpful. I would 100% recommend the team at Vodaphone Clydebank to anyone.

January 9, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Stevie,

This is lovely feedback for Reece. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - listen to my needs and resolved my sim contract

Danny was 10/10

January 6, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Eddie. Thank you for your review for Danny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was having a problem with my new SIM…

I was having a problem with my new SIM card today and the team were most helpful with my query. They were so kind and efficient. Many thanks to Joy and the manager.
Francis.

January 6, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Francis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was helpful.got me up ans…

Charlie was helpful.got me up ans running

January 2, 2024
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi John,

Thanks for your review and feedback for Charlie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service when visiting away from…

Great service when visiting away from home with SIM card problem. Saved my day sorted issue in minutes

December 29, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey George,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the shop to get mum a new…

Went into the shop to get mum a new phone. The sales staff where very helpful and not pushy and gave us great advice on what phone to get. Also helped setting up the phone for her.

December 28, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Anne,

Thanks for reviewing and sharing your feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful getting a new sim deal thanks…

Helpful getting a new sim deal thanks to recce

December 8, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Emma,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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