XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... See more
Company replied
54 Sylvania Way, G81 2TL Clydebank, GB
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XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... See more
Company replied
Absolutely brilliant could not ask to be treated any better by alannah
Company replied
I wanted some advice on a new handset that was user friendly and not over complicated. Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I... See more
Company replied
Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to com... See more
Company replied
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54 Sylvania Way, G81 2TL, Clydebank, United Kingdom
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After a severely frustration filled time with the online system and telephone operators making a simple process of changing operators and receiving a new sim card I opted for the physical shop face to face experience. I was seen by a knowledgeable and helpful staff member who had my month long issue sorted within around 5 mins. This is how it should be done.

Reply from Vodafone UK - Clydebank
Charlie was great at his Job and got me a good sim deal

Reply from Vodafone UK - Clydebank
Getting help with best deals and offers, always seen bye Charlie. He is very welcome and helped me solve issues I had, he always had me walking away happy , knowing everything is sorted. Great customer service.

Reply from Vodafone UK - Clydebank
Charlie was good at his job very quick and very friendly.

Reply from Vodafone UK - Clydebank
Charlie was exceptional in his customer service and met my needs in getting a new phone in my budget. I would definitely come back to the Vodafone branch for any of my phone needs.

Reply from Vodafone UK - Clydebank
Reece was such a friendly, helpful and genuine customer advisor. Providing me with the best deal.

Reply from Vodafone UK - Clydebank
Charlie was very helpful & explained all my options & gave my little girl pen & paper to draw while he dealt with me .

Reply from Vodafone UK - Clydebank
At the Vodafone Clydebank branch in Scotland. Staff member Charlie immediately came to my aid as I’m disabled and struggle to walk
His technical experience is first class and his patience with me was reassuring. He made sure I was comfortable throughout and understood each part of the process. He is certainly a credit to the company as his inter personal skills and technical knowledge make him the reason I will continue to remain with Vodafone

Reply from Vodafone UK - Clydebank
Sol was lovely and friendly, helped us get our data sim no problem, even updated my details in store easily enough. Thank you :)

Reply from Vodafone UK - Clydebank
The man was polite and helpful and explained everything to me in detail. I am very happy to deal with him.

Reply from Vodafone UK - Clydebank
Charlie was excellent, went the extra mile to sort out our issue with the sim upgrade. Top marks 👍

Reply from Vodafone UK - Clydebank
I wanted some advice on a new handset that was user friendly and not over complicated.
Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I'm not familiar with modern technology and can find it overwhelming.
He helped me to choose a new handset and I'm very grateful for his understanding.
A very professional and promising young man.
Many thanks Charlie.

Reply from Vodafone UK - Clydebank
I was having trouble transferring my important apps from my old android phone to my new iOS Apple phone, I visited the store not sure if anyone could help me, when I met Charlie a very professional and knowledgeable member of staff immediately used his know how and very quickly transferred my much needed apps to my new handset.
I was very impressed with his demeanour and ability, he is certainly a real credit to himself and the store in Clydebank, and this should be recognised, he’s definitely management material and I sincerely appreciate his help and wish him the very best moving forward within the company.
Kindest of regards
William Skinner

Reply from Vodafone UK - Clydebank
Reece couldn't be more welcoming and helpful. I would 100% recommend the team at Vodaphone Clydebank to anyone.

Reply from Vodafone UK - Clydebank
Excellent customer service - listen to my needs and resolved my sim contract
Danny was 10/10

Reply from Vodafone UK - Clydebank
I was having a problem with my new SIM card today and the team were most helpful with my query. They were so kind and efficient. Many thanks to Joy and the manager.
Francis.

Reply from Vodafone UK - Clydebank
Charlie was helpful.got me up ans running

Reply from Vodafone UK - Clydebank
Great service when visiting away from home with SIM card problem. Saved my day sorted issue in minutes

Reply from Vodafone UK - Clydebank
Went into the shop to get mum a new phone. The sales staff where very helpful and not pushy and gave us great advice on what phone to get. Also helped setting up the phone for her.

Reply from Vodafone UK - Clydebank
Helpful getting a new sim deal thanks to recce

Reply from Vodafone UK - Clydebank
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