Vodafone UK - Clydebank Reviews 

134
TrustScore 5 out of 5

4.9

54 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... See more

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Rated 5 out of 5 stars

Absolutely brilliant could not ask to be treated any better by alannah

Company replied

Rated 5 out of 5 stars

I wanted some advice on a new handset that was user friendly and not over complicated. Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I... See more

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Rated 5 out of 5 stars

Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to com... See more

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  • 54 Sylvania Way, G81 2TL, Clydebank, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

What do I say about Charlie wow

What do I say about Charlie wow. Exquisite. Pristine. Marvellous. This kid is going places, how did I walk out of here with 6 mobiles?

November 8, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Connor,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service Danny

Great service Danny !! Start to finish the service great. Nothing too much trouble and really well explained. Future long-term customer

November 6, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Alan,

We're pleased to hear about your recent experience and how Danny provided a great experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was very frustrated with my phone not…

Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to come back in 20 mins. Went back and Danny dealt with my issue which was not an easy fix and took a long time to resolve. He kept calm and told me what was happening at each stage. I was impressed with his customer service and his ability to keep calm despite many frustrations. Issue resolved and a happy customer!

November 6, 2023
Unprompted review
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Reply from Vodafone UK - Clydebank

Hey Fergus,

Thanks for reviewing and sharing this feedback. It's great to hear to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Danny going above and beyond

Had to go instore as having no success with live chat. Danny was really helpful and despite coming against many barriers, managed to resolve my issue with patience and professionalism. Danny had a great attitude and manner and it was a pleasure dealing with him.

November 7, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Fi,

Thank you for reviewing and sharing this feedback for Danny.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Danny’s customer service was great

Danny’s customer service was great, nothing was an issue, and happy to answer any questions I had!

November 3, 2023
Unprompted review
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Reply from Vodafone UK - Clydebank

Hi Julie,

Thank you for reviewing and sharing your feedback for Danny.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Very fast service well impressed

October 25, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Tariq. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie made the experience great

Charlie made the experience great, his customer service skills are amazing and he made me very comfortable.

October 3, 2023
Unprompted review
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Reply from Vodafone UK - Clydebank

Hi Lisa,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were in Clydebank Store for about 2…

We were in Clydebank Store for about 2 hours and Charlie was very persistent and nothing was a problem to get the issue sorted.

September 30, 2023
Unprompted review
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Reply from Vodafone UK - Clydebank

Hey Carol,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Serviced by Charlie excellent service.

Serviced by Charlie excellent service.
Defo Recommend 🌟

September 20, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi there,

We're pleased to hear about your experience, and how Charlie has been able to help. Thanks for sharing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie Vodafone

Went into clydebank store today after not Geting anywhere online with Vodafone . Charlie was great with me , sorted everything out and got my phone up and running again , LEGEND

August 15, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Mr Selfridge,

I'm sorry to hear the experience you've initially had and I'm glad to hear Charlie turned this around for you.

Thanks for sharing.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Happy Customer, helpful staff

All staff members very helpful, was in 4 times and they all tried there best to help me, Charlie fixed it in the end, I now have 5g data from next to none, thanks to reece for my new sim, never got the other boys name sorry, thanks again Julie

August 11, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Julie, It's really great to see Charlie was able to get your signal issues sorted and left such a great impression on you.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Big shoutout to Charlie for his help

Big shoutout to Charlie for his help, guidance and patience during my recent visit to the Vodafone shop in Clydebank.

August 5, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Graeme,

Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny had a great work attitude

Danny had a great work attitude, very friendly, great service.

July 29, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Amy,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lost fone

After losing ma Fone in a car fire
Walked in and Charlie from the sales team had me set up with new sim and new Fone in no time at all
Great to be in any shop esp these days and be treated respectfully and with a smile from someone who clearly knows there job an Knows it well
Went above and beyond to get me sorted out even loaning me his own personal Fone
Great service
5 star all the way

July 24, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Jackie,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Thanks guys, I appreciate all your help.

July 27, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Samantha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Good experience , staff were very helpful

July 21, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited Vodafone shop today for the…

I visited Vodafone shop today for the iPhone 14 pro that I bought from Curry’s 3 days ago, the Curry’s didn’t accept to exchange it, Charlie from Vodafone was really helpful and contacted Curry’s to see if they accept to exchange, unfortunately they didn’t accept, but I received great customer service from Charlie in Vodafone store,I appreciate it, thank you

July 8, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hi Pegah. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Danny

June 24, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Brendan,

Thanks for letting us know what an amazing job Danny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by Charlie made…

Great customer service by Charlie made my experience wonderful

June 24, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Connor,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie at clydebank store very quickly…

Charlie at clydebank store very quickly sorted the problem, as Vodafone had cut me off although I had signed the Direct debit in the shop 2 weeks ago and all sorted they had not set up Dd and therefore Charlie had to sort it quickly

June 20, 2023
Unprompted review
Vodafone UK - Clydebank logo

Reply from Vodafone UK - Clydebank

Hey Anne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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