Just got our contracts and internet sorted at the Vodafone store in Craigavon. Helder Fabio Da was extremely helpful, professional, and got everything sorted quickly for us. First-class service from s... See more
Company replied
Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA Craigavon, GB
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Just got our contracts and internet sorted at the Vodafone store in Craigavon. Helder Fabio Da was extremely helpful, professional, and got everything sorted quickly for us. First-class service from s... See more
Company replied
Helder Paul and Ellie went out of their way to help us with great advice, a new contract and device plus setup and number transfer once we’d chosen. Really outstanding service, a pleasure to deal with... See more
Company replied
Great service
Company replied
I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with docum... See more
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Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA, Craigavon, United Kingdom
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Just got our contracts and internet sorted at the Vodafone store in Craigavon. Helder Fabio Da was extremely helpful, professional, and got everything sorted quickly for us. First-class service from start to finish — highly recommend! Costumer service amazing -Felt very appreciated.

Reply from Vodafone UK - Craigavon
Ben and Andrew were exceptional in Craigavon helping both myself and mother with new contacts and upgrades. Will most definitely come back here

Reply from Vodafone UK - Craigavon
Ben was very helpful and informative and catered to our needs as a family. He’s had a lovely calm disposition and very professional.

Reply from Vodafone UK - Craigavon
Helder Paul and Ellie went out of their way to help us with great advice, a new contract and device plus setup and number transfer once we’d chosen. Really outstanding service, a pleasure to deal with and very knowledgeable

Reply from Vodafone UK - Craigavon
Paul C got my SIM plan down by a significant amount so very thankful and overall just a great guy very pleased will definitely return once contract expires again.

Reply from Vodafone UK - Craigavon
Excellent assitance while on store Paul knew all the answers to questiants very pleasant and helpful young man.

Reply from Vodafone UK - Craigavon
I attended Rushmere Vodafone today & got great advice regarding a new price plan and contract set up for two phones. Ben was a great help, highly recommend!

Reply from Vodafone UK - Craigavon
I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with documentation to enable me to set up my father’s account on his behalf. I have already recommended my friend to transfer to Vodafone & she has arranged to visit the store in the next few days. A pleasure to visit & have face to face customer service of the highest calibre. Thank you.

Reply from Vodafone UK - Craigavon
Visited Vodafone today and Paul was exceptionally helpful and helped myself deal with my bill and also took the time out to switch my broadband over from sky to Vodafone.
5*

Reply from Vodafone UK - Craigavon
Ellie was so lovely very helpful amazing and very helpful

Reply from Vodafone UK - Craigavon
Ellie was absolutely amazing at showing us everything and explaining everything in detail. Her customer service was outstanding and she was extremely friendly. It’s refreshing to see someone who genuinely cares about the customer. Would highly recommend Ellie to anyone visiting the store.

Reply from Vodafone UK - Craigavon

Reply from Vodafone UK - Craigavon

Reply from Vodafone UK - Craigavon
Andrew was absolutely excellent , really helpful and very pleasant

Reply from Vodafone UK - Craigavon
I couldn’t say anything bad about this experience I was helped by a lovely young girl named Ellie she spoke very clearly with confidence and explained everything perfectly and simply which is great for someone like myself who doesn’t have much knowledge about these kind of things. Her knowledge about everything she had explained surpassed anything I could have expected

Reply from Vodafone UK - Craigavon
I recently received outstanding customer service from Ellie. From the moment I arrived, she was friendly, professional, and incredibly patient. She took the time to listen to my questions, explained all my options clearly, and made sure I fully understood everything before making a decision.

Reply from Vodafone UK - Craigavon
Helder was excellent at service!!!! Lots of thanks!

Reply from Vodafone UK - Craigavon
Excellent. Ben was over and beyond helpful to me and explained everything as we went along.....in language I could understand... I'm not very technical! Very pleasant, easy manner made this a very easy experience. Many thanks Ben. It's great to come into contact with people who understand us oldies don't have a clue about phones and technology!

Reply from Vodafone UK - Craigavon

Reply from Vodafone UK - Craigavon
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