Top class service from Helder last night. My mobile data had stopped working and needed it to be working. Calm and super efficient and I was out in 15 minutes but a high level of expertise. No hard s... See more
Company replied
Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA Craigavon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Top class service from Helder last night. My mobile data had stopped working and needed it to be working. Calm and super efficient and I was out in 15 minutes but a high level of expertise. No hard s... See more
Company replied
Helder was very friendly and knowledgeable in helping my wife decide on a new phone and contract upgrade. Would happily recommend the Craigavon store having continually dealt with them myself over th... See more
Company replied
Great service
Company replied
I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with docum... See more
Company replied
Written by the company
Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA, Craigavon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben helped me get a way better plan for less money a month, fantastic service and well worth travelling to store!

Reply from Vodafone UK - Craigavon
Matthew provided excellent customer service throughout my experience with Vodafone. He was professional, patient, and genuinely helpful in resolving my issue quickly and efficiently. He explained everything clearly, made the whole process stress-free, and went above and beyond to ensure I was satisfied. It’s rare to come across someone so approachable and knowledgeable. He is a real credit to the Vodafone team. thank you, Matthew!

Reply from Vodafone UK - Craigavon
Went in today to get a price for a new phone, Helder was lovely and super helpful!

Reply from Vodafone UK - Craigavon
Charlie was very helpful and resolved all my issues very quickly without any hassle .

Reply from Vodafone UK - Craigavon
Paul in store was amazing. Great man to have in this store thanks Paul

Reply from Vodafone UK - Craigavon
Fast, efficient and professional
Sales advisor Paul was a great help..
Thank you

Reply from Vodafone UK - Craigavon
Sent in my experience before leaving store
Very happy and particularly with Paul. Most pleasant and helpful

Reply from Vodafone UK - Craigavon
Ben was so helpful and patient ! Great guy !

Reply from Vodafone UK - Craigavon
Ellie was absolutely brilliant when we came into the store. She explained everything so well and was very welcoming. Her in depth knowledge really helped guide us in terms of choosing the right package

Reply from Vodafone UK - Craigavon
Charlie is an excellent customer service adviser. He dealt very quickly with a complex situation to complete resolution.

Reply from Vodafone UK - Craigavon
Paul fixed our problem with a software update

Reply from Vodafone UK - Craigavon
i really like the way it was handled and it was quick

Reply from Vodafone UK - Craigavon
This service was utterly perfect. I gladly recommend

Reply from Vodafone UK - Craigavon
Got fantastic help from Helder, got a new phone and everything swapped over with no hassel

Reply from Vodafone UK - Craigavon
Great service from Charlie. I am happy with my mobile data deal!

Reply from Vodafone UK - Craigavon
Charlie was awesome 🤩 sorted out a huge headache for me! Brilliant 🤩

Reply from Vodafone UK - Craigavon
Paul made me feel very welcome. Brilliant service. Clear advice start to finish.

Reply from Vodafone UK - Craigavon

Reply from Vodafone UK - Craigavon
Charlie completed my tech service from Samsung to apple

Reply from Vodafone UK - Craigavon
He helped us a lot. Recomended what works better in the are that we have moved made sure that we undurstood everything and had no issues. Explained how to set everything up and what to do incase of an issue. Very lovley man very helpfull

Reply from Vodafone UK - Craigavon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.