Vodafone UK - Craigavon Reviews 

354
TrustScore 5 out of 5

5.0

Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA Craigavon, GB


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Rated 5 out of 5 stars

Top class service from Helder last night. My mobile data had stopped working and needed it to be working. Calm and super efficient and I was out in 15 minutes but a high level of expertise. No hard s... See more

Company replied

Rated 5 out of 5 stars

Helder was very friendly and knowledgeable in helping my wife decide on a new phone and contract upgrade. Would happily recommend the Craigavon store having continually dealt with them myself over th... See more

Company replied

Rated 5 out of 5 stars

I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with docum... See more

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  • Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA, Craigavon, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

354 reviews

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5.0

All reviews

(354)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Andrew completed my tech service

Andrew completed my tech service - it was 10/10

March 2, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey James,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie helped me out with buying a new…

Charlie helped me out with buying a new broadband plan, excellent service!

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Broadband upgrade and…

Brilliant Broadband upgrade and experience in store with Andrew

February 24, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Eileen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly customer service

I was in Vodafone Craigavon to upgrade my phone and straight away Matthew greeted me, I told him exactly what I was looking for and he was able to get me sorted within 15 minutes and during this time we had a friendly conversation and a wee laugh. I was upset that I was loosing my Spotify as part of entertainment package but he was able to tell me how much it would cost me a month if I wanted it. Vodafone Craigavon have the most friendly staff I’ve ever meet and I would highly recommend to people in the future

February 24, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was great with swapping over my…

Andrew was great with swapping over my data and got me a new case and screen protector. Highly recommend

February 23, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Curtis,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was an amazing help

Andrew was an amazing help, would definitely come back to him for help again

February 23, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Zac,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul helped me out

Paul helped me out, great kid knows his stuff 👍

February 23, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Robert,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got the Honor Magic 8 Pro recommended…

Got the Honor Magic 8 Pro recommended by Ben, best camera I've ever seen in a phone! Very happy!

February 19, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Craig,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was a great help

Matthew was a great help, great service and great value.

February 19, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was great help at transfering my…

Paul was great help at transfering my phone

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Shirley,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was great at fixing my storage and…

Paul was great at fixing my storage and helping me with the banking app

February 14, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Eileen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was very wonderful and left us…

Matthew was very wonderful and left us with a great deal, very kind and enjoyed talking away with him.

February 13, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew double sale

Matthew has been very helpful helping my girlfriend with her new contract. He is a good salesman due to myself also purchasing a phone when I don't need a new one. He is very helpful and good banter

February 13, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Mr Y Sena,

Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional service

I was served by Andrew who was very helpful and professional. He resolved my issues promptly and efficently.

February 9, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Patrick,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got class price and great service!

February 5, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul downloaded a qr reader to help me…

Paul downloaded a qr reader to help me with scanning qr codes

February 6, 2026
Unprompted review
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Reply from Vodafone UK - Craigavon

Hey Marie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul and helder are good lads

Paul and helder are good lads, they seem to know their stuff! They managed to swapped everything across hassle free, can't thank them enough

January 27, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Anthony,

Thanks for the lovely review and fantastic support for Paul and Helder.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

January 25, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Stacey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was amazing in store helped me…

Charlie was amazing in store helped me alot

January 23, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff help with all issues I have…

Great staff help with all issues I have including broadband

January 15, 2026
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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