Vodafone UK - Croydon 65-67 Northend Reviews 

1,029
TrustScore 5 out of 5

4.9

65-67 North End, CR0 1TG CROYDON, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Callus has been fantastic. Excellent Customer services. I am so pleased with how he helped me. He has to be promoted. Professionally dealt with my problem. He is is a fantastic guy.7

Company replied

Rated 5 out of 5 stars

Very good Customer Service helped me out with my plans and trading in my old phone to get a new phone overall very helpful and very thorough. Explained everything well and more than once so I understo... See more

Company replied

Rated 5 out of 5 stars

Bohur at Vodafone Croydon Highstreet was fabulous. He helped me sort out my phone contract with favourable options. Thank you.

Company replied

Rated 5 out of 5 stars

Nadirah, the retail adviser, was very accommodating…she calmly explained the phone contract stages and it was calming to have her help me with my Vodafone journey Thank you Nadirah!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Croydon 65-67 Northend

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 65-67 North End, CR0 1TG, CROYDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,029)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Cristina from East Croydon Store

Cristina from East Croydon Store, she had an ameazing customer service!

July 27, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Giulia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was extremely helpful & informative

Bo was extremely helpful & informative! Great customer service

July 27, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Lamikanra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great personality and character

Great personality and character

July 12, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Alush,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He is very good at what he does

He is very good at what he does! Attentive and helpful! He is the best at Vodafone. His name is BO.

July 11, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Murilo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you thar and wishel for great help

July 9, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Cristina was wonderful to deal very…

Cristina was wonderful to deal very helpful and happy made my experience wonderful

July 7, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from cristina

Cristina was so helpfulon the upgrade and also suggested me to get a new tablet

July 7, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Amena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was very helpful and friendly

Bo was very helpful and friendly

July 6, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Sandor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was very friendly amd helpfull in…

Bo was very friendly amd helpfull in renewing contract

July 6, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend


Hey Naruto,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo in the West Croydon store was…

Bo in the West Croydon store was brilliant, super patient as we came with a child. He was thorough and very professional. Many thanks JP.

July 1, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey There,

Thanks for the lovely review and fantastic support for Bo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service

Cristina has been very helpful + efficient . With a pleaent manor.

June 19, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Mary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Seen Tahar at Croydon shop today

Seen Tahar at Croydon shop today. He was very informative and helpful

June 18, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Tahar for your service and…

Thank you Tahar for your service and support

June 18, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hi Jamil , thank you so much for your wonderful review and the amazing support you’ve shown for Tahar, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Mr Tahar is amazing

Mr Tahar is amazing. He Is very patient, kind and helpful at Croydon Vodafone store.
He is my number 1 technician there!

June 17, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo was AMAZING!

Bo was extremely patient, helpful and explained everything in little details so we were able to understand it all completely. We were able to take 2 new contracts because of Bo and the value was amazing for our budget. Amazing customer service and a true credit to Vodafone. Many thanks again Bo.

June 17, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bo took care of my phone contract well…

Bo took care of my phone contract well would love to go back again great customer service

June 17, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hi Velma, thank you so much for your wonderful review and the amazing support you’ve shown for Bo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Thank tahar for great help and service…

Thank tahar for great help and service to all my contracts for last 2 years

June 17, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Fatima,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Was sent a message to collect upgrades…

Was sent a message to collect upgrades and other items from order as stated on message Went to collect upgrades. Only one was ready to collect.
Was told delivery has just arrived bt can take up to 2hrs to find my phones.
On way back home was sent message that others had arrived.

Next time be clear that not the whole order is there just wasting people's time.

June 17, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hi Ella,

Thank you for taking the time to share your experience, and I’m really sorry for the inconvenience caused.

I completely understand how frustrating it must have been to make the trip expecting your full order to be ready, only to find that not everything was available at the time. We should have communicated more clearly that part of your order was still being processed, and I apologise for the confusion and the extra time this caused you.

Your feedback is really important, and we’ll take this on board to improve how we notify customers about order readiness in the future, so situations like this can be avoided.

Thanks for bringing this to our attention, and we truly appreciate your patience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service great

Cristina was the best she helped me with my phone problem as my VPN was activated and she also reduced the cost of my bill.

June 15, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

E sim

Hello , Alman was very friendly and helpful for us to get a E sim for my partner. Thank you for his help and Vodafone for making this process easy!

June 15, 2026
Unprompted review
Vodafone UK - Croydon 65-67 Northend logo

Reply from Vodafone UK - Croydon 65-67 Northend

Hey Rose,

Thanks for the lovely review and fantastic support for Alman .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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