Vodafone UK - East Kilbride Reviews 

429
TrustScore 5 out of 5

4.9

Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB


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Rated 5 out of 5 stars

Chloe at East Kilbride has been first class, from helpfulness to knowledge. She deserves a promotion!!

Company replied

Rated 5 out of 5 stars

Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... See more

Company replied

Rated 5 out of 5 stars

Eamonn was really helpful and friendly. Explained everything in detail to us and sorted my partner and I both with new phone contracts. Great service and we really enjoyed chatting to him. Took lots o... See more

Company replied

Rated 5 out of 5 stars

Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skil... See more

Company replied


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  • Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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4.9

All reviews

(429)

41,513 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service in East Kilbride store!

August 13, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic job from Jamie

August 10, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Robin,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe at East Kilbride has been first…

Chloe at East Kilbride has been first class, from helpfulness to knowledge. She deserves a promotion!!

August 5, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, great advice and very welcoming. Provided great accurate and up to date information, got the best contracts and purchased a new device, fabulous customer service, thanks

July 3, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Heather,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say that we got a good…

I would like to say that we got a good service one of your staff his name is Umer it was nice experience with us especially their dealings we are glad about and so happy with the service

July 2, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Jyothish,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Umer was very helpful when i came in…

Umer was very helpful when i came in and he helped me get a great deal

July 2, 2026
Unprompted review
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Reply from Vodafone UK - East Kilbride

Hey Thomas

Thanks for the lovely review and fantastic support for Umer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service in Vodafone East kilbride

June 9, 2026
Unprompted review
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Reply from Vodafone UK - East Kilbride

Hey Maureen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Muhammad

Served by Muhammad. Brilliant 🤩

June 9, 2026
Unprompted review
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Reply from Vodafone UK - East Kilbride

Hey Jess,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Service by Muhammad.

June 5, 2026
Unprompted review
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Reply from Vodafone UK - East Kilbride

Hey Iris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Highly recommended !

May 10, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Assad has been extremely helpful

Assad has been extremely helpful. Very happy with the service we received within the East Kilbride, Scotland.

May 10, 2026
Unprompted review
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Reply from Vodafone UK - East Kilbride

Hey Mrs Anderson,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome customer experience

Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very courteous. They're awesome! Thank you for a wonderful customer experience.

May 6, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Chidiebere,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a good experience working with…

Had a good experience working with Arron and Umer at the Vodafone Eastkilbride. Good personalities and very professional. Keep on doing the good work. We are sold to Vodafone. 👍🏾👍🏾👍🏾👍🏾

May 6, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hi KC, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad Asad very good assistant…

Muhammad Asad very good assistant pleasant I was very happy with the deal I go I would definetly recommend Vodafone very satisfied 😌 😀

May 4, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Si and Jamie are the best!!!!

April 3, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Catherine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Si and Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

More for less at Vodafone

Easy - polite professional efficient … sought our wishes and beat with knowledge of offers! Savings always welcomed! Thank you

April 1, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Chris,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff was really helpful and kind

Staff was really helpful and kind. Muhammad Asad

April 1, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Rana,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

I m listed as a vulnerable customer …

I m listed as a vulnerable customer with 3. The 3 shop in Westwood, Margate was shut with note alternative shop nearby.phoned to ask nearest, but as three customer was given runaround of name middle name and everything except shoe size. Asked for supervisor but still not informed of so called nearby shop. Discovered nearby shop was 25 miles away in Canterbury. Received excellent service but due to IT problems had my data wiped && not permitted to download myself from the cloud REF : 177485168175899978770410970 999 'TRACE I.D.' WAS TOLD 3 AMALGAMATED with vodaphone from April 1, so waited week before going but told I would be liable for a 25 £ charge.Told go back to Canterbury which would cost me about the same with no garintee it would be sorted...as vulnerable customer I consider it ABONABLE

April 1, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Des,

Thank you for taking the time to share your experience, and I’m truly sorry to hear about the difficulties you’ve faced. The challenges you described—especially as a vulnerable customer—are absolutely not the level of care you should expect, and I completely understand how frustrating and distressing this must have been for you.

The situation with the closed shop, the lack of clear information about the nearest alternative location, and the repeated questions when you simply needed help is disappointing, and it’s not the experience we want anyone to have. Being asked to travel 25 miles, only to face IT issues resulting in data loss and then a potential charge afterwards, is understandably unacceptable.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad was very helpful

Muhammad was very helpful. Explained all my options and explained all stages of the process

March 9, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Alfie, ​

Thanks for the lovely review and fantastic support for Muhammad. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

First class service from Umer

March 4, 2026
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Jack,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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