Vodafone UK - East Kilbride Reviews 

431
TrustScore 5 out of 5

4.9

Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... See more

Company replied

Rated 5 out of 5 stars

Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... See more

Company replied

Rated 5 out of 5 stars

Eamonn was really helpful and friendly. Explained everything in detail to us and sorted my partner and I both with new phone contracts. Great service and we really enjoyed chatting to him. Took lots o... See more

Company replied

Rated 5 out of 5 stars

Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skil... See more

Company replied


Company details


Contact info

  • Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(431)

40,836 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Umer took time to explain the details of my new phone and contract.
I am very happy with the service provided.

October 18, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, very helpful

October 11, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

October 7, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Had the store manager in East Kilbride help me with my contract renewal, great assistance!

October 7, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Umer was very helpful and informative…

Umer was very helpful and informative from the start, found the best deal and was super helpful transferring all to my new phone. Great customer service at the East Kilbride store

October 7, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, dealt with my issues easily.

October 6, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Aimee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

customer service

October 4, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Mhairade ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite n friendly staff

October 4, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Mukadas,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eamonn was extremely helpful and…

Eamonn was extremely helpful and efficient

October 3, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Wendy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very cooperative and well-mannered…

Very cooperative and well-mannered staff, especially Muhammad Asad and Umer. I faced some issues with my internet connection, but Asad resolved them very professionally and efficiently. Overall, it was a great experience

September 29, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Amjad,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

Great experience

September 29, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Manzoor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Asad is very cooperative and humble He…

Asad is very cooperative and humble He guided me for each and everything in a good way Happy to see again

September 19, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eamonn was really helpful and friendly

Eamonn was really helpful and friendly. Explained everything in detail to us and sorted my partner and I both with new phone contracts. Great service and we really enjoyed chatting to him. Took lots of care and interest. Would recommend to anyone! Thank you so much, when getting a new phone again, would definitely recommend Eamonn!

September 13, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was great in the Eastkilbride…

Aaron was great in the Eastkilbride store has been fantastic today with my husband having his fone stole to upgrading all out fones for us saving alot of time and money.
Thank Aaron

September 12, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was so helpful and patient

September 8, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

Hey Carole,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Eamonn…

Excellent customer service from Eamonn at EK store. Very patient and knowledgable.
Very happy with Vodafone service as well. Been a customer for past 3 years and continuing with them for another 3 years

September 6, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're happy that you received excellent and patient service at the EK store. We appreciate your continued loyalty and are glad you're happy with our services. Thanks for your feedback!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Received great service from Jamie and…

Received great service from Jamie and staff in EK store.

September 4, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Quick service and very helpful staff. Couldn’t have been better.

September 4, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made a mistake with order and was…

Made a mistake with order and was sorted very promptly and friendly. Reaf service x

August 31, 2025
Unprompted review
Vodafone UK - East Kilbride logo

Reply from Vodafone UK - East Kilbride

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look