I would just like to thank and praise Jake for all his help today. I have been trying to deal with Vodafone 3 by phone with no success. Today they incorrectly directed me to deal with a store. When I... See more
Company replied
Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB
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I would just like to thank and praise Jake for all his help today. I have been trying to deal with Vodafone 3 by phone with no success. Today they incorrectly directed me to deal with a store. When I... See more
Company replied
Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... See more
Company replied
Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... See more
Company replied
Eamonn was really helpful and friendly. Explained everything in detail to us and sorted my partner and I both with new phone contracts. Great service and we really enjoyed chatting to him. Took lots o... See more
Company replied
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Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, United Kingdom
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Thank you, Aaron, for helping me with my sim upgrade. Namaste 🙏

Reply from Vodafone UK - East Kilbride
Thank you Aaron for assisting me with the transfer of ownership. Great service! Went over and above the call of duty.

Reply from Vodafone UK - East Kilbride

Reply from Vodafone UK - East Kilbride
Thank you savera for sorting our sim.

Reply from Vodafone UK - East Kilbride

Reply from Vodafone UK - East Kilbride
I got everything I needed and I am happy way it all.

Reply from Vodafone UK - East Kilbride
Good service. Eamonn helpful and data transfer done in good time and done well.

Reply from Vodafone UK - East Kilbride
Aaron was extremely helpful today!

Reply from Vodafone UK - East Kilbride
Attention was fine and I an satisfied savera helped us

Reply from Vodafone UK - East Kilbride
Eamonn and Chelsea were excellent, friendly and had a positive attitude and went above and beyond to help me with the problem I had with my phone, they were very helpful. Found a fix for my problem.

Reply from Vodafone UK - East Kilbride
Savera thank you for sorting my hBB and SIM, very helpful and friendly.

Reply from Vodafone UK - East Kilbride
Eamonn was very professional and attentive. Unfortunately, some of the security measures need updated as we did not have a passport or driving licence with us but did have a picture which would be accepted online.

Reply from Vodafone UK - East Kilbride
Terrible customer service, everything takes an age, no smiles, staff drinking juice at front desk, another staff member rolled eyes. Not able to change trade in from post to instore option

Reply from Vodafone UK - East Kilbride
Savera has been the best!! Been seen this girl helped me through what I had to do and back up seeing her to make my girl the happiest for Christmas this girl is a credit to your shop xx

Reply from Vodafone UK - East Kilbride
Very patient and shared factual information which helped me make the best phone choice for me

Reply from Vodafone UK - East Kilbride

Reply from Vodafone UK - East Kilbride

Reply from Vodafone UK - East Kilbride
Lovely customer service nothing was a hassle

Reply from Vodafone UK - East Kilbride
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