Vodafone UK - Enfield Reviews 

151
TrustScore 5 out of 5

4.9

21 Church Street, EN2 6AF Enfield, GB


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Rated 5 out of 5 stars

Murat the mathematician whizz was extremely helpful and professional he has saved me alot of money getting me and my daughter a better suited deal and went through everything in great detail. My o... See more

Company replied

Rated 5 out of 5 stars

Served by Eneo. He was brilliant in sorting me a great deal for both my broadband and phone contracts. Thank you for your help. Highly recommend

Company replied

Rated 5 out of 5 stars

Brijand was very helpful, he was really patient and offered some assistance when I was deciding which phone and contract I wanted to go with...he didn't push or show any impatience whilst I was decidi... See more

Company replied

Rated 5 out of 5 stars

He helped us out a lot during transferring old number to the new number. I went to free store which they were not willing to help me and Said we have no clue on what you’re talking about. MR Brijand h... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Enfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 21 Church Street, EN2 6AF, Enfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

42,359 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SAM is soo friendly.he is very helpful…

SAM is soo friendly.he is very helpful .he is very lovely

October 31, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samm

Sam, I was served by Sam, he was amazing and patient with us, he was so help and positive thank you so much Sam

October 31, 2025
Unprompted review
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Reply from Vodafone UK - Enfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonathan Austin

Adi, was extremely helpful with setting up my son’s new phone and trade in. He explained the process extremely well

October 19, 2025
Unprompted review
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Reply from Vodafone UK - Enfield

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had excellent customer service and…

I had excellent customer service and customer experience from Mehtap today at my local Vodafone shop in Enfield Town.
Mehtap was very informative and really explained the small detail too, certainly gave me a better understanding of different contractual offerings and benefits too. Great service today.

October 19, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy and fast response

Easy and fast response

October 14, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I saw kem in the Enfield branch

I saw kem in the Enfield branch. I had stopped going into store as the staff weren't that good but as soon as I saw him back in there I went in and he fixed my phone contract and broadband prices. I am happy that he is back and will go back to see only him as he is very good.

October 7, 2025
Unprompted review
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Reply from Vodafone UK - Enfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience at Vodafone Enfield thanks to Sam. He was incredibly helpful from start to finish — patient, knowledgeable, and really went the extra mile to make sure I was sorted. He helped me set up a new SIM card quickly and also guided me through getting broadband for my home, making the whole process stress-free. It’s rare to find customer service this genuine and professional. Thank you, Sam!

September 10, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Anca,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Mep helped with an upgrade and had an amazing customer service, dealt with the whole process perfectly

September 8, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Faik,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mep—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff

Mep and Brijand were amazing, we came in for sim swap and they explained how it works, usually in other stores it’s very hard to even communicate with anyone.

September 8, 2025
Unprompted review
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Reply from Vodafone UK - Enfield

Hey Mustafa,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful agent adi

August 14, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Yusuf,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adios helped me set up and upgrade…

Adios helped me set up and upgrade great guy

August 14, 2025
Unprompted review
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Reply from Vodafone UK - Enfield

Hey Ron,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Murat kindly helped me with all the…

Murat kindly helped me with all the questions I had about e sim card. I appreciate his support

August 12, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Leyla,

Thanks for the lovely review and fantastic support for Murat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adi is great help

July 17, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adib was most helpful and set up my…

Adib was most helpful and set up my phone hassle free service

Would recommend to everyone

July 13, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Mark,

Thank you so much for your wonderful review and the amazing support you’ve shown for Adib—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service.

June 30, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Russell,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Vodafone staff. 👍

I went to Enfield Town store and a young man called Sam served me. He was extremely helpful, knowledgeable and professional.
I am now on a great deal. Thank you.

June 26, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam at the Enfield town store was…

Sam at the Enfield town store was amazing. Very knowledgeable, professional and helpful. He found me a great deal. Thank you Sam and Vodaphone. 👍👍🤩🤩🤩

June 26, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adib was amazing

Adib was amazing. He made us feel very welcomed. He was very customer friendly and responsive ☺️

June 12, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Yekta,

Thanks for the lovely review and fantastic support for Adib.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person keeping us with Vodafone looking into our affairs

The person looking into our affairs - eneo has been instrumental in keeping us with Vodafone. He went the extra mile to deliver an excellent service.

June 6, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Turgay, we are pleased to hear about your positive recent experience with Eneo. Thank you for your feedback. It's great to hear Eneo went above and beyond to deliver outstanding service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam helped me a lot

Sam helped me a lot to get data from one phone to new one

June 4, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Robert,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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