Vodafone UK - Enfield Reviews 

151
TrustScore 5 out of 5

4.9

21 Church Street, EN2 6AF Enfield, GB


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Rated 5 out of 5 stars

Murat the mathematician whizz was extremely helpful and professional he has saved me alot of money getting me and my daughter a better suited deal and went through everything in great detail. My o... See more

Company replied

Rated 5 out of 5 stars

Served by Eneo. He was brilliant in sorting me a great deal for both my broadband and phone contracts. Thank you for your help. Highly recommend

Company replied

Rated 5 out of 5 stars

Brijand was very helpful, he was really patient and offered some assistance when I was deciding which phone and contract I wanted to go with...he didn't push or show any impatience whilst I was decidi... See more

Company replied

Rated 5 out of 5 stars

He helped us out a lot during transferring old number to the new number. I went to free store which they were not willing to help me and Said we have no clue on what you’re talking about. MR Brijand h... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Enfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 21 Church Street, EN2 6AF, Enfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, thank you so much!

Our experience at the store was simply outstanding! The young man brijand, who assisted us was incredibly polite, helpful, and professional. He helped us with a smile, provided useful information, and did everything he could to help us find what we were looking for. It’s rare to come across such great service – he truly made a difference! Congratulations and thank you very much!

June 2, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Eleni,

Thanks for the lovely review and fantastic support for Brijand.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good adi

June 2, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Erion,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was excellent full of help support…

Sam was excellent full of help support and advice fantastic. The shop was very welcoming. Sam has a wealth of knowledge and great customer skills.

May 15, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Tony,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly environment

Very helpful and friendly environment. Sam went above and beyond to help me. What a credit to your company.

May 16, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Teresa,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ask was brilliant had an issue with my…

Ask was brilliant had an issue with my device and he resolved this .

May 12, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Phil,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam F at Enfield branch was exceptional…

Sam F at Enfield branch was exceptional today from the moment we sat with him he was professional, knowledgeable and customer focussed, clear to explain your products. He is an asset to Vodafone others should learn from!!!
Happy customer Ioannis N 👌

April 21, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Kalli,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adi was most helpful

April 14, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Paul,

Thanks for the lovely review and fantastic support for Adi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Adi was brilliant and helped me set my…

Adi was brilliant and helped me set my phone up

April 10, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey Shirley,

Thank you for the wonderful review and the fantastic support for Adi.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was quick and efficient at helping…

Ali was quick and efficient at helping me with my request. Happy with the service I received.

March 24, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Camilla.

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone, Enfield Town

I recently had the pleasure of being assisted by Eanea, Brijand, and Adeb, and I can't say enough about the exceptional service they provided. From start to finish, they were professional, friendly, and incredibly helpful.

Eanea was attentive and ensured that all my questions were answered thoroughly. Brijand went above and beyond to make sure my concerns were addressed quickly and efficiently. Adeb provided outstanding support with a positive attitude that made the entire experience seamless.

Their dedication to customer satisfaction truly stood out, and I appreciate the effort they put into making my experience smooth and stress-free. They are a real asset to Vodafone.

Thank you, Eanea, Brijand, and Adeb! Keep up the great work!

February 7, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Thanks for your awesome feedback for our Enfield team. It's great to hear about the awesome impression they made on you today ☺️ Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very good Adi was great

February 4, 2025
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Thanks for the five star feedback for Adi, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Adib was very helpful set us up in…

Adib was very helpful set us up in store although did not do with him was helpful

December 4, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hello, Frank,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brijand is brilliant

Brijand was so so helpful after spending hours wasted with the useless online and telephone customer support. I would recommend coming into store and speak with Brijand or any one of his colleagues to get the help you need.

November 11, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hello, Aden,

It's great to hear about the positive experience which you received in store from Brijand, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The consultant was fantastic

The consultant was fantastic

November 10, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service Anilda was…

Very happy with the service Anilda was very helpful and explained everything very clear and she was not wasting time

November 10, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service at Vodafone today from…

Great service at Vodafone today from Zane! Great service, helpful, fast had everything I needed.

November 8, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hey,

Thanks for letting us know what an amazing job Zane did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 1 out of 5 stars

The worst boardband company the…

The worst boardband company the internet just stops all of a. Sudden then you cal up Customer service most of the time they don't no what's going on you have to repeat your self a 100 times and then they make you wait for 20min then again they ask what can I help with. Not acceptable behaviour from a big company like Vodafone

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Went into Vodafone Store in Enfield…

Went into Vodafone Store in Enfield Town, London. During the day my phone got stolen. Went into store & Zayn calmed me down & said that he will do everything he can to get me my sim card for my phone number. But he actually went the extra mile & got me a new phone as well with a better deal then I currently was on. He also spent another extra 20 minutes setting my phone up & recovered everything from my stolen phone which he got sim blocked & IMEI blocked as well. His dedication to my service was amazing & was one of the best customer service I have received in a very long time. I hope Vodafone sent my gratitude to Zayn & he gets a reward for this service.

October 9, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Mete,

This is such an amazing review for Zayn. Thanks for sharing your kind words and feedback. We're glad to hear how much he helped you. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Best network provider in London and…

Best network provider in London and worldwide 👋🏻❤️

September 17, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Madalina,

Thank you for taking the time to leave us a 5 star review and the wonderful feedback.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by brijand

I was served by brijand. He was very helpful and answered all my questions that i needed help with. He understood my issue and resolved it.

September 13, 2024
Unprompted review
Vodafone UK - Enfield logo

Reply from Vodafone UK - Enfield

Hi Lavdie

It's lovely to see you had such a positive experience with Brijand. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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