Vodafone UK - Epsom - Ashley centre Reviews 

149
TrustScore 5 out of 5

4.8

35B Ashley Centre, KT18 5DB Epsom, GB


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Rated 5 out of 5 stars

Just had the best broadband transfer with Hanuma at the Epsom store. Very attentive and committed to meeting my needs …. Saving over £350 a year on my current BT contract …. An upgraded plan speed.... See more

Company replied

Rated 5 out of 5 stars

Suresh, Epsom store, was extremely helpful, although it was close to closing he never rushed us, explained everything and got us what was right for us. This is the 2nd time Suresh has helped me choose... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful, I was really struggling and whatever phone shop I visited the advisors kept trying to sell me items I never needed. I visited Epsom and the team were incredibly helpful. They spent... See more

Company replied

Rated 5 out of 5 stars

Our assistant was very helpful and made the whole process very easy. These things always seem to take a long time but we felt that we weren’t being rushed and our assistant answered all questions put... See more

Company replied


Company details


Contact info

  • 35B Ashley Centre, KT18 5DB, Epsom, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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4.8

All reviews

(149)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Hanuma was very polite and helpful

March 7, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Teresa,

Thanks for the lovely review and fantastic support for Hanuma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hanuma was very helpful

Hanuma was very helpful! Thank you

March 7, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Katie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Epsom store manager Hari was excellent…

Epsom store manager Hari was excellent and helped with the right device and plan.

March 5, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Jaya,
 
Thanks for the lovely review and fantastic support for Hari.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been served by Epsom store…

I have been served by Epsom store manager Hari today. I was treated 5 start. He ensured I am welcomed. He listened carefully to what I needed and my circumstances around the phone usage. He offered the best offer I have even had with Vodafone. I am 100% satisfied. Meanwhile I was offered a chair and charger to ensure I leave with warm heart and full charged mobile phone. Thanks you Hari! You have made my difficult day much better

March 3, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Shamim,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very positive experience with Vodafone

A very positive experience with Hari at the Vodafone store In Epsom. Upgraded 3 contracts with good discounts. Thanks!

March 1, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful service from Hanuma.

Really helpful service from Hanuma.
Sorted everything out very quickly for us.

February 21, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Chris, ​

Thanks for the lovely review and fantastic support for Hanuma. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone experience

Got a better price!!
Hari (Epsom Vodafone) was very helpful.

February 12, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Shelley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience .

Excellent experience .. Good guidance by Hari

January 29, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hari was a great help

Hari was a great help for upgrading my phone today. He helped with getting the best deal and really went the extra mile with customer service in store. I would recommend him 100%

January 28, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Lenka,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service...

Great service.... Excellent staff.... Very friendly.

January 28, 2026
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey Jithin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media

Rated 5 out of 5 stars

Good experience at Vodafone Epsom

Vodafone Epsom: Manager Hari was very helpful and knowledgeable and able to give me the best deal to suit my needs. Highly recommended.

December 2, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

There is a person named HARI,

There is a person named HARI,
Excellent customer service and fast assistance! They know their products well and treat customers with respect. Highly recommended!

December 1, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into the Epsom Branch

Popped into the Epsom Branch, spoke to a great guy - Hari, the store manager. He was exceptional helpful and professional. As a result of his help and product knowledge I remained with Vodafone and re ordered my broadband.

November 10, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi. We're happy to hear that you had such a positive experience at our store. We appreciate you acknowledging the team member's helpfulness and professionalism. Thank you for remaining with us and re-ordering your broadband. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional customer service

Hanuma was exceptional in terms of customer service and knowledge. First class

November 9, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi. We are happy to hear that you received exceptional customer service and expert knowledge. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hanuma (Epsom branch) was really…

Hanuma (Epsom branch) was really helpful!

November 2, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hanuma was extremely helpful througout

November 1, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

Hi. We're happy to hear that you found our team member to be helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Worst provider ever they never miss…

Worst provider ever they never miss payment but when you ask for an engineer they never get back to you 9 days without in Internet still no response.

October 8, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

We're very sorry to hear about the journey you are experiencing. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

We have support tools available on the Vodafone Broadband app and website where diagnostics can be run here:

- https://vodafone.uk/BroadbandApp
- https://vodafone.uk/2krM6Lw

Please try the Support Tool and the App as they'll be able to diagnose the service right away. If an issue is found with the service, a ticket will be raised to our Tech team to further investigate before they contact you.

If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

Rated 5 out of 5 stars

Recently visited vodafone Epsom store…

Recently visited vodafone Epsom store and store manager Hari assisted in a nice way and good service overall

October 8, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super service Hiran store manager

Super service Hiran store manager

October 8, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hari is very gooood!

Hari is very gooood!

October 7, 2025
Unprompted review
Vodafone UK - Epsom - Ashley centre logo

Reply from Vodafone UK - Epsom - Ashley centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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