Ed was marvellous. Reassuring when I came in panicking that I had been hacked. Thank you so much. I will be back to update my phone, here in evesham.
Company replied
20 Bridge Street, WR11 4RR Evesham, GB
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Ed was marvellous. Reassuring when I came in panicking that I had been hacked. Thank you so much. I will be back to update my phone, here in evesham.
Company replied
We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more
Company replied
Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more
Company replied
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20 Bridge Street, WR11 4RR, Evesham, United Kingdom
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Daniella was really helpful when it came to solving problems

Reply from Vodafone UK - Evesham
Dani was very helpful when I bought a new phone and helped sort it out for me

Reply from Vodafone UK - Evesham
I stopped by Evesham Vodaphone shop today (even though my account is with Three). I was having trouble sending an email with 7 photos attached, and I was having trouble deleting some apps. I talked to Arun. He was friendly, supportive, and was able to help. He also showed me how to do some things I didn't even know I could do or should do with the phone. This was very helpful for a non-techie 82-year-old.

Reply from Vodafone UK - Evesham
Evesham Vodafone. Alex and Daniela were very helpful, professional and quick when I needed help with a tech problem with my wife’s phone on 14.11. Problem solved, they are to be congratulated.

Reply from Vodafone UK - Evesham
Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would have had no internet or landline for that time.
Thank goodness Vodafone has local shop where these two wonders were eager to advise exactly how we should seek a short-term remedy.
They were knowledgeable, effective and friendly. Thank you.

Reply from Vodafone UK - Evesham
Thank you so much to Dani & Ana for a friendly, efficient and stress free experience at the Vodafone shop in Evesham today. I collected my new Pixel 10 phone in the morning but, having failed to get it set up myself, I returned in the afternoon and Ana sorted it all out for me! Highly recommended

Reply from Vodafone UK - Evesham
Excelent service, cant be faulted. Ana helped me sort my phone out which was stuck going to voicemail

Reply from Vodafone UK - Evesham
Great customer experience, knowledgeable and friendly.

Reply from Vodafone UK - Evesham
Ana was very helpful at vodafone today getting an e-sim as i was completely unaware of the process and explained it very well to me.

Reply from Vodafone UK - Evesham
Thank you Ana for explaining all my options and being patient with me , would definitely recommend Vodafone Evesham . Found Ana very easy to chat with 😊

Reply from Vodafone UK - Evesham
Greeted by Alex as we entered the store to resolve an account issue. Tried various things to access my account but to no avail. Ana was able to access the account details and resolve the access issue.
In discussion with them about the contract that had completed some years ago, a replacement contract was discussed and accepted due to their excellent customer service and friendliness

Reply from Vodafone UK - Evesham
Needed hep with phone Anna was amazing sorted my problem in minutes

Reply from Vodafone UK - Evesham
I felt compelled to leave a review after Alex's stellar service. I was unable to get my phone set up correctly but he was very patient with me and took care of it all. I know where to go if the problem arises again.

Reply from Vodafone UK - Evesham
Ana and Alex were excellent helping me set up my new phone, they have lots of patience and very pleasant to deal with, go visit them in store

Reply from Vodafone UK - Evesham
Went into store for a upgrade spoke to ana very good service she talked me through everything very satisfactory

Reply from Vodafone UK - Evesham
Daniella helped out a lot with issues I was having with my transfer

Reply from Vodafone UK - Evesham
William was great help today. Really nice and helpful

Reply from Vodafone UK - Evesham
Vodafone Evesham are amazingly helpful. Kind, patient, knowledgeable and efficient. Ana served me today and nothing was too much trouble for her. Sorted all my issues and immensely helpful with advice. A great credit to Vodafone. Thank you!

Reply from Vodafone UK - Evesham

Reply from Vodafone UK - Evesham
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