Vodafone UK - Evesham Reviews 

206
TrustScore 5 out of 5

4.9

20 Bridge Street, WR11 4RR Evesham, GB


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Rated 5 out of 5 stars

We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more

Company replied

Rated 4 out of 5 stars

Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more

Company replied

Rated 5 out of 5 stars

Danni and latterly Alexwere a great team, they helped us with our choice of phone, and explained very patiently why the phone suited our needs, we had a little difficulty with transfer of data becaus... See more

Company replied


Company details


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  • 20 Bridge Street, WR11 4RR, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

39,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Excelent service

Excelent service, cant be faulted. Ana helped me sort my phone out which was stuck going to voicemail

November 4, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer experience

Great customer experience, knowledgeable and friendly.

November 1, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hi. We're glad you enjoyed your experience with our team! We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was very helpful at vodafone today…

Ana was very helpful at vodafone today getting an e-sim as i was completely unaware of the process and explained it very well to me.

November 1, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hi. We're happy to hear that you found our team member helpful and that they clearly explained the e-SIM process. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Ana for explaining all my…

Thank you Ana for explaining all my options and being patient with me , would definitely recommend Vodafone Evesham . Found Ana very easy to chat with 😊

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Brigitte,
 
Thanks for the lovely review and fantastic support for Ana,
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by store staff in Vodafone Evesham

Greeted by Alex as we entered the store to resolve an account issue. Tried various things to access my account but to no avail. Ana was able to access the account details and resolve the access issue.
In discussion with them about the contract that had completed some years ago, a replacement contract was discussed and accepted due to their excellent customer service and friendliness

September 30, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Antony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed hep with phone Anna was amazing…

Needed hep with phone Anna was amazing sorted my problem in minutes

September 29, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Helen,

Thanks for the lovely review and fantastic support for Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly service. No jargon

I felt compelled to leave a review after Alex's stellar service. I was unable to get my phone set up correctly but he was very patient with me and took care of it all. I know where to go if the problem arises again.

September 27, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey there,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana and Alex were excellent helping me…

Ana and Alex were excellent helping me set up my new phone, they have lots of patience and very pleasant to deal with, go visit them in store

September 27, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey there,

Thanks for the lovely review and fantastic support for Ana and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store for a upgrade spoke to…

Went into store for a upgrade spoke to ana very good service she talked me through everything very satisfactory

September 24, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Vanessa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniella helped out a lot with issues I…

Daniella helped out a lot with issues I was having with my transfer

August 13, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Ian,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

William was great help today

William was great help today. Really nice and helpful

August 6, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Christine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Evesham are amazingly helpful

Vodafone Evesham are amazingly helpful. Kind, patient, knowledgeable and efficient. Ana served me today and nothing was too much trouble for her. Sorted all my issues and immensely helpful with advice. A great credit to Vodafone. Thank you!

August 1, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Mike,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service
Very informative

July 28, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Rachael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was extremely perturbed at getting txts…

Was extremely perturbed at getting txts for me to confirm an actual appointment when my broadband was going to be 'upgraded' to full fibre, KNOWING this was going to mean an increase in monthly payments.
So called in to Vodafone Evesham to see if this audacity could be explained.
Fortunately, I met Dani, who was extremely professional, helpful and even sympathetic with my issue. After, showing her concern and spending quite some time talking on the phone with 'someone' from the Vodafone team, it seems that I have no choice but to risk losing my broadband without the upgrade.
Apparently, my monthly fee will be almost DOUBLED but with discounts and also having my phone with Vodafone, my payments will only raise slightly for 2 years.
I thank Dani soooo much for her help, sympathy and endeavours but of course, I WILL be looking for better deals in 2 years time.

July 21, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Roger,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana wqs very helpful

Ana wqs very helpful, if you need assistance go see them in store

July 18, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Frank,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Needed to upgrade my contract as was paying more then I needed to. Was greeted by Dani who helped me get this sorted quickly and efficiently. Dani is a credit to the Vodafone team, kind, professional, informative and friendly. Thank you for your excellent service today.

July 1, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Ady,

Thanks for the lovely review and fantastic support for Dani.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone evesham

Hi
Danni was excellent at explaining things properly to me. She had lots of patience.
A lovely friendly girl.

June 30, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Alwyn, ​

Thanks for the lovely review and fantastic support for Danni. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing so helpful popped in to fix…

Amazing so helpful popped in to fix phone and they sorted it out brilliant

June 27, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Guy,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Danielle was very helpful in advising me on what deals are available regarding data bundles when visiting Europe later this month. I found the customer service to be friendly, efficient and informative. An overall positive experience.

June 2, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Eric,

Thanks for the lovely review and fantastic support for Danielle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Daniella was very helpful and thorough in answering our questions

May 24, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Stanley,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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