Vodafone UK - Evesham Reviews 

212
•
TrustScore 5 out of 5

4.9

20 Bridge Street, WR11 4RR Evesham, GB

•

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Rated 5 out of 5 stars

Ed was marvellous. Reassuring when I came in panicking that I had been hacked. Thank you so much. I will be back to update my phone, here in evesham.

Company replied

Rated 5 out of 5 stars

We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more

Company replied

Rated 4 out of 5 stars

Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more

Company replied


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  • 20 Bridge Street, WR11 4RR, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Was extremely perturbed at getting txts…

Was extremely perturbed at getting txts for me to confirm an actual appointment when my broadband was going to be 'upgraded' to full fibre, KNOWING this was going to mean an increase in monthly payments.
So called in to Vodafone Evesham to see if this audacity could be explained.
Fortunately, I met Dani, who was extremely professional, helpful and even sympathetic with my issue. After, showing her concern and spending quite some time talking on the phone with 'someone' from the Vodafone team, it seems that I have no choice but to risk losing my broadband without the upgrade.
Apparently, my monthly fee will be almost DOUBLED but with discounts and also having my phone with Vodafone, my payments will only raise slightly for 2 years.
I thank Dani soooo much for her help, sympathy and endeavours but of course, I WILL be looking for better deals in 2 years time.

July 21, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Roger,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana wqs very helpful

Ana wqs very helpful, if you need assistance go see them in store

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Frank,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Needed to upgrade my contract as was paying more then I needed to. Was greeted by Dani who helped me get this sorted quickly and efficiently. Dani is a credit to the Vodafone team, kind, professional, informative and friendly. Thank you for your excellent service today.

July 1, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Ady,

Thanks for the lovely review and fantastic support for Dani.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone evesham

Hi
Danni was excellent at explaining things properly to me. She had lots of patience.
A lovely friendly girl.

June 30, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Alwyn, ​

Thanks for the lovely review and fantastic support for Danni. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing so helpful popped in to fix…

Amazing so helpful popped in to fix phone and they sorted it out brilliant

June 27, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Guy,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Danielle was very helpful in advising me on what deals are available regarding data bundles when visiting Europe later this month. I found the customer service to be friendly, efficient and informative. An overall positive experience.

June 2, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Eric,

Thanks for the lovely review and fantastic support for Danielle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Daniella was very helpful and thorough in answering our questions

May 24, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Stanley,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had issues with my sim card

Had issues with my sim card. William was very helpful in fixing the issue

May 20, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Alayne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service from Daniella and Ana who helped me regarding transferring my home phone and broadband to Vodafone.
Both were polite, friendly and clear to understand making my transfer a smooth process.

May 3, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Edwards.

Thanks for the lovely review and fantastic support for Daniella and Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Shout out to Daniella

Daniella helped me over several days to resolve an issue with my phone. She was very patient, professional and friendly. Thanks also to Ana!

April 23, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey there,

Thanks for the lovely review and fantastic support for Daniella and Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was very helpful with all of my…

Ana was very helpful with all of my requests

April 16, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Christine,

Thanks for the lovely review and fantastic support for Ana

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great work by Kyle and Ed with…

Great work by Kyle and Ed with transferring the data from my old phone to my new one. There were technical issues but both them managed to complete the transfer and I’m very grateful.

April 11, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniella has been extremely helpful…

Daniella has been extremely helpful today.

April 7, 2025
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Sheena,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service today from Ed in the…

Great service today from Ed in the Evesham Store.

March 27, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Sylvia,

We appreciate your review and are thrilled to receive such positive feedback.

Should you need any assistance, feel free to contact the Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you once more,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evesham Vodafone …

I visited the Vodafone shop in Evesham today to renew my phone contract. Danielle, the assistant was very polite and helpful. Would recommend using the Evesham branch.

March 20, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

March 13, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Thanks the five star review, Jannie! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful Ana was great…

Very friendly and helpful Ana was great it was the second time I have dealt with her

February 24, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Roger. Thank you for your review for Ana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible Service

Amazing help getting exactly what I was looking for thanks to Daniella

February 17, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Thanks for your fab feedback for Daniella 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Today(13/02/25)..i visited the store in…

Today(13/02/25)..i visited the store in evesham to update my pay as you go bundle with vodafone.I was unsure of my options, but Ana the store assistant was on hand to give me guidance and choices.I cannot speak highly enough of the service and profesional care i received in dealing with my questions.Ana was also so helpful last year aswell..!..So i will be staying with vodafone again this year...!..Again, thank you Ana..

February 13, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Chris,

Thanks for your incredible review! It's great to see that Ana delivered such excellent service. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer care from Daniella…

Good customer care from Daniella helpful, knowledgeable and helpful

January 31, 2025
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Mike,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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