Ed was marvellous. Reassuring when I came in panicking that I had been hacked. Thank you so much. I will be back to update my phone, here in evesham.
Company replied
20 Bridge Street, WR11 4RR Evesham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ed was marvellous. Reassuring when I came in panicking that I had been hacked. Thank you so much. I will be back to update my phone, here in evesham.
Company replied
We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more
Company replied
Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more
Company replied
Written by the company
20 Bridge Street, WR11 4RR, Evesham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was extremely perturbed at getting txts for me to confirm an actual appointment when my broadband was going to be 'upgraded' to full fibre, KNOWING this was going to mean an increase in monthly payments.
So called in to Vodafone Evesham to see if this audacity could be explained.
Fortunately, I met Dani, who was extremely professional, helpful and even sympathetic with my issue. After, showing her concern and spending quite some time talking on the phone with 'someone' from the Vodafone team, it seems that I have no choice but to risk losing my broadband without the upgrade.
Apparently, my monthly fee will be almost DOUBLED but with discounts and also having my phone with Vodafone, my payments will only raise slightly for 2 years.
I thank Dani soooo much for her help, sympathy and endeavours but of course, I WILL be looking for better deals in 2 years time.

Reply from Vodafone UK - Evesham
Ana wqs very helpful, if you need assistance go see them in store

Reply from Vodafone UK - Evesham
Needed to upgrade my contract as was paying more then I needed to. Was greeted by Dani who helped me get this sorted quickly and efficiently. Dani is a credit to the Vodafone team, kind, professional, informative and friendly. Thank you for your excellent service today.

Reply from Vodafone UK - Evesham
Hi
Danni was excellent at explaining things properly to me. She had lots of patience.
A lovely friendly girl.

Reply from Vodafone UK - Evesham
Amazing so helpful popped in to fix phone and they sorted it out brilliant

Reply from Vodafone UK - Evesham
Danielle was very helpful in advising me on what deals are available regarding data bundles when visiting Europe later this month. I found the customer service to be friendly, efficient and informative. An overall positive experience.

Reply from Vodafone UK - Evesham
Daniella was very helpful and thorough in answering our questions

Reply from Vodafone UK - Evesham
Had issues with my sim card. William was very helpful in fixing the issue

Reply from Vodafone UK - Evesham
Great service from Daniella and Ana who helped me regarding transferring my home phone and broadband to Vodafone.
Both were polite, friendly and clear to understand making my transfer a smooth process.

Reply from Vodafone UK - Evesham
Daniella helped me over several days to resolve an issue with my phone. She was very patient, professional and friendly. Thanks also to Ana!

Reply from Vodafone UK - Evesham
Ana was very helpful with all of my requests

Reply from Vodafone UK - Evesham
Great work by Kyle and Ed with transferring the data from my old phone to my new one. There were technical issues but both them managed to complete the transfer and I’m very grateful.

Reply from Vodafone UK - Evesham
Daniella has been extremely helpful today.

Reply from Vodafone UK - Evesham
Great service today from Ed in the Evesham Store.

Reply from Vodafone UK - Evesham
I visited the Vodafone shop in Evesham today to renew my phone contract. Danielle, the assistant was very polite and helpful. Would recommend using the Evesham branch.

Reply from Vodafone UK - Evesham
Very friendly and helpful Ana was great it was the second time I have dealt with her

Reply from Vodafone UK - Evesham
Amazing help getting exactly what I was looking for thanks to Daniella

Reply from Vodafone UK - Evesham
Today(13/02/25)..i visited the store in evesham to update my pay as you go bundle with vodafone.I was unsure of my options, but Ana the store assistant was on hand to give me guidance and choices.I cannot speak highly enough of the service and profesional care i received in dealing with my questions.Ana was also so helpful last year aswell..!..So i will be staying with vodafone again this year...!..Again, thank you Ana..

Reply from Vodafone UK - Evesham
Good customer care from Daniella helpful, knowledgeable and helpful

Reply from Vodafone UK - Evesham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.