Vodafone UK - Evesham Reviews 

206
TrustScore 5 out of 5

4.9

20 Bridge Street, WR11 4RR Evesham, GB


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Rated 5 out of 5 stars

We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more

Company replied

Rated 4 out of 5 stars

Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more

Company replied

Rated 5 out of 5 stars

Danni and latterly Alexwere a great team, they helped us with our choice of phone, and explained very patiently why the phone suited our needs, we had a little difficulty with transfer of data becaus... See more

Company replied


Company details


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  • 20 Bridge Street, WR11 4RR, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

40,058 reviews in the last 12 months

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Rated 5 out of 5 stars

The ladies were very helpful when my…

The ladies were very helpful when my old iPhone suddenly died when en route to Scotland ! Many thanks again for your help.

December 13, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hi Gordon,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgeable staff!

Went in for a change of phone & didn’t know what options were available to me but there was a very knowledgeable gent who went through all the options.

Can’t fault the service, nice friendly customer service combined with their true passion for their product.

Now I’m out & about taking photos with my brand new phone’s camera! (No more blurry snapshots of the bingo)!

December 18, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hi Tom,

This is lovely feedback. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Super friendly and attentive staff

Super friendly and attentive staff.

A very knowledgeable team who were super helpful, can't thank them enough.

December 23, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hi Steve,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service very efficient lady..

November 28, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hi Chris,

Thanks for your review for. We appreciate your support. We're here to help if you need anything else. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great help from the team.

Popped into the Vodafone store in Evesham for some various phone set up issues. Kyle and Chris helped sort my issues out tremendously. Thanks guys, much appreciated.

November 26, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hello, Paul,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service.

Went in as my phone kept switching off. Unfortunately, it had sadly died, but Ana was soon at hand to help me find a new one. Both members of staff were brilliant, and both have a great sense of humour. Can't say nicer things about either of them. Left with a phone with the sort of camera I wanted, and was more than pleased. Thanks guys!

November 16, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana is your best employee

Ana is your best employee, 😊this was the second time in 2 years that she has been extremely helpful with a replacement phone for me. Good to see the same efficient person when returning to the store.

November 6, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Mrs Shields,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke with Anna about my invoices

Spoke with Anna about my invoices. Very polite and helpful. Resolved all of my issues. Thank you Anna.

November 4, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hi John,

Thanks for your review for Anna. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Exceptional customer service

Don't usually do reviews but but Tom, Chris and Ed were extremely patient and helpful during our 2 visits to the Evesham shop this week. They set up the new devices as we're not very tech-savvy.
120/100% for customer service.

October 31, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hi Rosemary, It's great to see our team were so helpful and patient during your visits to the store.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Well kept store friendly staff.

Well kept store friendly staff.

Spoke to Ed about moving my contract from EE to Vodaphone he was very helpful and did all the PAC number stuff for me definitely would recommend if you are not so good with the technology like me and need to get someone to sort that stuff for you. Much more helpful than the people on the phone.

October 19, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hello, Thomas,

It's great to hear about the positive experience which you've had in store with Ed. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the store last week

Visited the store last week. I was helped by Edward who was very knowledgeable and funny. I'll be sure to visit again when I need to. And I would recommend that any future customers ask Ed to tell "The moth joke" :)

October 21, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hello, Paul,

It's wonderful to hear about the positive experience which you received in store from Edward, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience

We had a fantastic experience whilst updating my mobile, the two members of the team here, Ed and Ana were both really knowledgeable and despite some tricky requirements in sorting out my account were able to manage the situation. Throughout they were really friendly and helpful to enable a great experience despite the account issues.

September 28, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hello, Rob,

It's great to hear about the positive experience which you received in store from Ed and Ana, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Evesham Vodafone

Today at the Evesham Vodafone store, Ed went above and beyond in helping me with everything I needed, he and his colleague make an excellent team! Very helpful and extremely knowledgeable people! Thanks for all your help

September 26, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Lucy,

This is lovely feedback for Ed. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful

September 25, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Jane,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good from Vodafone

Very good from Vodafone. Only came in for a browse but the man was very helpful in helping me. Thank you

September 23, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Markus,

It's great to hear about your experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ana was really helpful and professional…

Ana was really helpful and professional at her job. She got me sorted out quickly and I am thankful for her assistance.

August 24, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey John,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ana is an amazing rep knows her job and…

Ana is an amazing rep knows her job and product. Twice Ana has helped me with my phone and broadband both times where sorted very quickly and explained extensively.

August 19, 2024
Unprompted review
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Reply from Vodafone UK - Evesham

Hey Ana, It's always good to read such complimentary feedback about one of our team.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Customer assistant Ana was well…

Customer assistant Ana was well informed about the product and answered all my questions to my satisfaction

August 1, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hi Michael! Thank you for your review. If you have any further questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and Friendly

Ana was very helpful today. Sorted my request very professionally. Thank you…

July 29, 2024
Unprompted review
Vodafone UK - Evesham logo

Reply from Vodafone UK - Evesham

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

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