We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
20 Bridge Street, WR11 4RR Evesham, GB
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We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more
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Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more
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Danni and latterly Alexwere a great team, they helped us with our choice of phone, and explained very patiently why the phone suited our needs, we had a little difficulty with transfer of data becaus... See more
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20 Bridge Street, WR11 4RR, Evesham, United Kingdom
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The ladies were very helpful when my old iPhone suddenly died when en route to Scotland ! Many thanks again for your help.

Reply from Vodafone UK - Evesham
Went in for a change of phone & didn’t know what options were available to me but there was a very knowledgeable gent who went through all the options.
Can’t fault the service, nice friendly customer service combined with their true passion for their product.
Now I’m out & about taking photos with my brand new phone’s camera! (No more blurry snapshots of the bingo)!

Reply from Vodafone UK - Evesham
Super friendly and attentive staff.
A very knowledgeable team who were super helpful, can't thank them enough.

Reply from Vodafone UK - Evesham

Reply from Vodafone UK - Evesham
Popped into the Vodafone store in Evesham for some various phone set up issues. Kyle and Chris helped sort my issues out tremendously. Thanks guys, much appreciated.

Reply from Vodafone UK - Evesham
Went in as my phone kept switching off. Unfortunately, it had sadly died, but Ana was soon at hand to help me find a new one. Both members of staff were brilliant, and both have a great sense of humour. Can't say nicer things about either of them. Left with a phone with the sort of camera I wanted, and was more than pleased. Thanks guys!

Reply from Vodafone UK - Evesham
Ana is your best employee, 😊this was the second time in 2 years that she has been extremely helpful with a replacement phone for me. Good to see the same efficient person when returning to the store.

Reply from Vodafone UK - Evesham
Spoke with Anna about my invoices. Very polite and helpful. Resolved all of my issues. Thank you Anna.

Reply from Vodafone UK - Evesham
Don't usually do reviews but but Tom, Chris and Ed were extremely patient and helpful during our 2 visits to the Evesham shop this week. They set up the new devices as we're not very tech-savvy.
120/100% for customer service.

Reply from Vodafone UK - Evesham
Well kept store friendly staff.
Spoke to Ed about moving my contract from EE to Vodaphone he was very helpful and did all the PAC number stuff for me definitely would recommend if you are not so good with the technology like me and need to get someone to sort that stuff for you. Much more helpful than the people on the phone.

Reply from Vodafone UK - Evesham
Visited the store last week. I was helped by Edward who was very knowledgeable and funny. I'll be sure to visit again when I need to. And I would recommend that any future customers ask Ed to tell "The moth joke" :)

Reply from Vodafone UK - Evesham
We had a fantastic experience whilst updating my mobile, the two members of the team here, Ed and Ana were both really knowledgeable and despite some tricky requirements in sorting out my account were able to manage the situation. Throughout they were really friendly and helpful to enable a great experience despite the account issues.

Reply from Vodafone UK - Evesham
Today at the Evesham Vodafone store, Ed went above and beyond in helping me with everything I needed, he and his colleague make an excellent team! Very helpful and extremely knowledgeable people! Thanks for all your help

Reply from Vodafone UK - Evesham
Very good from Vodafone. Only came in for a browse but the man was very helpful in helping me. Thank you

Reply from Vodafone UK - Evesham
Ana was really helpful and professional at her job. She got me sorted out quickly and I am thankful for her assistance.

Reply from Vodafone UK - Evesham
Ana is an amazing rep knows her job and product. Twice Ana has helped me with my phone and broadband both times where sorted very quickly and explained extensively.

Reply from Vodafone UK - Evesham
Customer assistant Ana was well informed about the product and answered all my questions to my satisfaction

Reply from Vodafone UK - Evesham
Ana was very helpful today. Sorted my request very professionally. Thank you…

Reply from Vodafone UK - Evesham
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