Vodafone UK - Exmouth Reviews 

360
TrustScore 5 out of 5

5.0

48 Parade, EX8 1RW Exmouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Vodafone Exmouth, Devon - Dan Babb you are my hero! I was on my way to our local phone repair shop & popped into Vodafone, Exmouth, The Magnolia store. Dan could not have been more helpful. He could... See more

Company replied

Rated 5 out of 5 stars

Emma was brilliant and found me a brilliant deal on my mobile. She even combined it with my existing Broadband and got me a faster speed and more data. Dan was lovely too

Company replied

Rated 5 out of 5 stars

Visited the store yesterday to see Jon, who has been very helpful in the past. Managed to sort out three ‘deals’ for my family, which was superb and better than going online. He did all the transfer o... See more

Company replied

Rated 5 out of 5 stars

So my son told me to go in and speak to jon as he sorted there phones and broadband out, he was polite and very helpful today! Sorted new broadband and moved us away from Tesco mobile to Vodafone bril... See more

Company replied


Company details


Contact info

  • 48 Parade, EX8 1RW, Exmouth, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(360)

42,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jon helped me move contracts over and…

Jon helped me move contracts over and got me a great deal on a new phone. He was incredibly patient with my awful phone and supported me through 3 failed data transfers. I would thoroughly reccomend Vodafone and in particular the Exmouth branch for anyone looking for friendly, patient and helpful service!

September 4, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

We appreciate your wonderful review and highlighting the team's dedication to providing excellent support. We're happy to hear that you had a positive experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a lovely young man…

I was served by a lovely young man called Josh. He was very helpful and sorted all the problems and issues I had. He was very pleasant and customer service was outstanding.

September 4, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from both Dan and Emma

Great service from both Dan and Emma. Listened to my needs. Dealt with great professionalism and customer service. Thank you

August 30, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Speedy and friendly

Friendly, excellent advice, speedy service, Jon was super helpful

August 28, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Bob,

Thanks for the lovely review and fantastic support for Jon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Jon was a great help. Very informative and great customer service.

August 28, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon Exmouth

Jon, from Vodafone Exmouth has been truly exceptional. He has looked after me as a customer for the last 5 years, providing exceptional service throughout this time ensuring I feel like a valued customer.

August 27, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Patrick,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always a good experience despite the…

Always a good experience despite the wait. Dealing with Emma is always good and she goes above and beyond to provide a good customer experience,always informative and helpful

August 21, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Neil,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was extremely helpful in setting…

Josh was extremely helpful in setting up my new phone and was extremely kind in the process and was able to explain it all very well

August 21, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Hugo,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome Vodafone Exmouth

Emma is awesome and incredibly pleasant to deal with. Dan went above and beyond to help me with a phone issue. Great staff, keep up the good work!

August 9, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan at Vodafone Exmouth

Dan at Vodafone Exmouth, was friendly and knowledgeable. He dealt with my inquiries superbly and I’m very pleased with the service I received.
Thank you Dan, keep up the brilliant customer care.

August 7, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Kyle,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon was extremely helpful

Jon was extremely helpful and after only going in for a SIM card I managed to save money on my broadband which was really helpful

Super helpful and professional in his work, I’m glad I went in

July 24, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Kyah,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon was really good today and saved me…

Jon was really good today and saved me £65 a month

July 21, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Adrian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon was really helpful and a lovely…

Jon was really helpful and a lovely person. A great asset to the team

July 21, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Fantastic service on Saturday at Vodafone Exmouth with John. He was really friendly and helpful. We were looking for a good deal for a new phone for our daughter as well as upgrades for mine and my husband’s phones. He was able to assist us to make the right choice for our family set up and get us a good deal on all three.

July 19, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Fiona,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exmouth - first class experience

Visited the store yesterday to see Jon, who has been very helpful in the past. Managed to sort out three ‘deals’ for my family, which was superb and better than going online. He did all the transfer of info from our old phones to the new ones… saving the angst of doing it home. Whilst we were with him awaiting the phones to do their thing we also watched him in action with other customers… he seems to be the ‘go-to’ man for both residents and visitors to Exmouth. The OAPs especially liked him. It was an excellent experience. We also watched Dan help an older lady with her OF business broadband! Quite the experience.

July 19, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Howard,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded to the 16 pro Jon was brilliant

Upgraded to the 16 pro Jon was brilliant

July 11, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Courtney,

Thanks for your comments. It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon was amazing today thank you so much

Jon was amazing today thank you so much

July 11, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Jody,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

emma helped me getting set up with my…

emma helped me getting set up with my first contract, great service and she even stayed behind to help get everything done! very happy

July 8, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Noemi,
Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Enmas service was great in vodafone

Enmas service was great in vodafone, very patient and everything explained

July 8, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey Mayra,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quickly sorted out my issue

Quickly sorted out my issue. Would highly recommend.

July 5, 2025
Unprompted review
Vodafone UK - Exmouth logo

Reply from Vodafone UK - Exmouth

Hey,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look