Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... See more
Company replied
Location
Switch locationUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
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See what reviewers are saying
Jack was very helpful and answered any questions we had , good customer service
Company replied
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... See more
Company replied
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Farnborough
Written by the company
Contact info
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, United Kingdom
4.9
Excellent
241 reviews
Asks customers to review
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Michal in the Farnborough store dealt…
Michal in the Farnborough store dealt with me in a highly professional manner that completely met with my satisfaction.
October 4, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi Paul,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Michael and Jamal are very helpful
Michael and Jamal are very helpful. I travel to Farmborough store 40mikes because only that store is helpful.
October 4, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi Elizabeth,
This is a great review for Michael and Jamal. We appreciate your commitment and support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Michal was professional
Michal was professional, friendly and really knows his stuff. He listened to our concerns and was able to really help us. He was able to offer us a discount which made us happy to sign up for Vodafone again with pleasure.
September 16, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi Alison,
It's great to hear about your recent experience and how Michal was able to help! Thank you for reviewing. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Michael
Michael
He is a very good person he has help me very well and he was so polite and very helpful and friendly I always come back to see him if I have any problems, we’ll done Michael for you help and support. Kind regards
Maureen morris.
September 15, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Maureen, This is great to see and just how we want our customers to feel when they visit us. Thanks for your awesome review, The Vodafone Social Media Team
Michal is a big help
Michal is a big help! He sorted out everything for me! First class!
September 12, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi Jason,
Thanks for taking your time to share this experience with Michal.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Micheal has been excellent in his work…
Micheal has been excellent in his work setting up my first account and I am 80 years old.
September 12, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi Eric,
Thanks for your kind words and feedback for Michael.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Michael was very helpful and extremely…
Michael was very helpful and extremely plesent and helped me with saving me a lot of costs
Thank you Michael
September 11, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Farnborough
Hey Ryan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michel was really helpful
Michel was really helpful, made savings and made sure we was looked after
September 8, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hi Louise,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I've just popped into Vodafone in…
I've just popped into Vodafone in Farnborough... what amazing service.. Michal MADE me understand absolutely everything.... Brilliant, I will be back 🙂🙂🙂
September 8, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Melanie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Thank you Michael for help.
Outstanding
September 7, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Mike,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael is very helpful and patient
September 7, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey,
Thanks for the feedback and support for Michael, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
excellent service
September 7, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Helen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mical the store manager in farnborough…
Mical the store manager in farnborough was very nice and helpful and gave us a good discount on our phones he was very friendly and cheerful and we was very pleased with the help he gave us
September 7, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Ray,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal is a great laugh
Michal is a great laugh, very polite and full of information. This man deserves a a basket of chocolate, all varieties please. He thought I was 20years younger than I am, which made my day!
Make sure you give him chocolate
September 2, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
What an amazing man Michael is
What an amazing man Michael is, so very helpful and knowable. Made me a happy lady.
August 30, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Gail,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Addil was a great help
Aadil was a great help, very knowledgeable and friendly.
August 4, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey there,
Thanks for letting us know what an amazing job Aadil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service Thank you Michael
July 28, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Paeshie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal was amazing and so helpful
Michal was amazing and so helpful. Made the whole process moving from 3 to Vodafone an absolute breeze. Gave me lots of information and double checked that I was 100% comfortable
July 28, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Service
The manager appreciated our issue with getting data onto our dongle, worked out a deal that worked for us and set up contract
July 27, 2023
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Michael,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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