Vodafone UK - Feltham Reviews 

128
TrustScore 5 out of 5

4.9

Unit 9 , The Longford Centre, TW13 4GU Feltham, GB


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Rated 5 out of 5 stars

Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... See more

Company replied

Rated 5 out of 5 stars

Zeeshan made me a contract last year and now. He is a very professional, nicely, organised and honest, knowing to work with customers. Thank you Zeeshan! I think if Vodafone have at least 50% of emplo... See more

Company replied

Rated 5 out of 5 stars

Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Feltham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 9 , The Longford Centre, TW13 4GU, Feltham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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4.9

All reviews

(128)

41,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Anthony was very helpful

Anthony was very helpful. Had a great experience in store after having a stressful experience initialy in losing my number. Highly recommended! 5*

April 26, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited to the store for taking my…

I visited to the store for taking my sim card i meet with Mr zeeshan he is very humble and nice
Like the service of Vodafone

April 24, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Taha,

Thanks for this great review! We're delighted you had such a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony in Feltham branch was thorough…

Anthony in Feltham branch was thorough helpful and speedy!!!

April 6, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Jo,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade.

Everything was so simple and straightforward.
Fantastic experience.
Mr Zee, is a very polite man.

March 14, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Andy,

We love to hear it! Thanks for taking the time to share this great feedback about Zee.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony

Anthony , the store Manager was superb , went through everything in detail and made me feel a valid customer . Well done to his team in the Feltham store

February 16, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey,

We appreciate your support for Anthony! Thank you for sharing your experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice service very helpful and friendly…

Nice service very helpful and friendly staff.

February 9, 2024
Unprompted review
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Reply from Vodafone UK - Feltham

Hi Samantha,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was very helpful very good…

Anthony was very helpful very good customer service. Thanks

February 6, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Ebru,

We're pleased to hear about your recent experience and feedback for Anthony. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer experience

Great customer experience with helpful staff , especially Asad.

January 26, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Dan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good and quick service

Very good and quick service, my phone was sorted within blink of eye. Vodafone feltham team is very friendly

January 23, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Anita,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was a very good service

Was a very good service. Very patient and we was seen quickly. Highly recommended

January 13, 2024
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It's good experience

It's good experience. Definitely recommend this store for services.

December 17, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Rahul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was very good experience

December 17, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Budhwar,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service by Zeeshan was really…

Customer service by Zeeshan was really good. Clarified all our queries in detail and made the process really easy and understandable. Would recommend the service highly.

December 17, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Sneha,

Thanks for the lovely review and fantastic support for Zeeshan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Big thank you to Zeeshan at Feltham

Big thank you to Zeeshan at Feltham, very helpful and had great customer service!

November 27, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

At Vodafone

At shop they are very helpful and In formative

November 27, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Rifat,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was very best service

November 27, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Fazal,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

November 27, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Nicolae,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by the team.

November 24, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hey Jasdeep,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The way of approch and talking

October 16, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Amma,

Thanks for your review for our Feltham store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Vodafone was helpful with ordering my…

Vodafone was helpful with ordering my new phone and updating me with what was going on.

October 5, 2023
Unprompted review
Vodafone UK - Feltham logo

Reply from Vodafone UK - Feltham

Hi Deanna,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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