Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... See more
Company replied
Unit 9 , The Longford Centre, TW13 4GU Feltham, GB
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Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... See more
Company replied
Zeeshan made me a contract last year and now. He is a very professional, nicely, organised and honest, knowing to work with customers. Thank you Zeeshan! I think if Vodafone have at least 50% of emplo... See more
Company replied
Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... See more
Company replied
Very professional and very friendly
Company replied
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Unit 9 , The Longford Centre, TW13 4GU, Feltham, United Kingdom
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Anthony was very helpful. Had a great experience in store after having a stressful experience initialy in losing my number. Highly recommended! 5*

Reply from Vodafone UK - Feltham
I visited to the store for taking my sim card i meet with Mr zeeshan he is very humble and nice
Like the service of Vodafone

Reply from Vodafone UK - Feltham
Anthony in Feltham branch was thorough helpful and speedy!!!

Reply from Vodafone UK - Feltham
Everything was so simple and straightforward.
Fantastic experience.
Mr Zee, is a very polite man.

Reply from Vodafone UK - Feltham
Anthony , the store Manager was superb , went through everything in detail and made me feel a valid customer . Well done to his team in the Feltham store

Reply from Vodafone UK - Feltham
Nice service very helpful and friendly staff.

Reply from Vodafone UK - Feltham
Anthony was very helpful very good customer service. Thanks

Reply from Vodafone UK - Feltham
Great customer experience with helpful staff , especially Asad.

Reply from Vodafone UK - Feltham
Very good and quick service, my phone was sorted within blink of eye. Vodafone feltham team is very friendly

Reply from Vodafone UK - Feltham
Was a very good service. Very patient and we was seen quickly. Highly recommended

Reply from Vodafone UK - Feltham
It's good experience. Definitely recommend this store for services.

Reply from Vodafone UK - Feltham
Customer service by Zeeshan was really good. Clarified all our queries in detail and made the process really easy and understandable. Would recommend the service highly.

Reply from Vodafone UK - Feltham
Big thank you to Zeeshan at Feltham, very helpful and had great customer service!

Reply from Vodafone UK - Feltham

Reply from Vodafone UK - Feltham
Vodafone was helpful with ordering my new phone and updating me with what was going on.

Reply from Vodafone UK - Feltham
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