Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
Location
Switch locationUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
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See what reviewers are saying
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more
Company replied
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
Company replied
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow Silverburn
Written by the company
Contact info
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom
4.9
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Leena was a great help today
Leena was a great help today, an asset to the team.
October 13, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hello, Tracy
It's always our aim to provide a helpful service, so it's great to hear that Leena delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE!
My recent visits to Glasgow Silverburn Vodafone store has been very worthwhile advice in changing my broadband provider. Helpful & friendly, Ben & Ariz + Team were fantastic, an asset for this store, for getting me sorted with broadband deals & setup etc. Excellent service provided, highly recommended! Thanks to all.
October 12, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hello, David,
Thanks for letting us know what an amazing job Ben and Ariz did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Laiba
Laiba, very helpful with supporting me with transferring my phone. Great experience.
October 13, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Boyd,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience inshore with Jamie…
Great experience inshore with Jamie today!
October 10, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Christine. Thank you for your review for Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My visits to Vodafone Silverburn been…
My visits to Vodafone Silverburn been very worthwhile. I'd been anxious about transferring important data to my new phone. Ariz and Cole were both very helpful and reassuring. Completely satisfied with the service I received I received!
October 9, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Thanks for your feedback Fazzi, It's great to see our team were able to help transferring your data to your new phone.
All the best, The Vodafone Social Media Team
Cole was very helpful and helped me get…
Cole was very helpful and helped me get my phone transferred over
October 6, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi David. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was great
Kieran was great, excellent service, friendly and got us better deals than we ever expected
October 3, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hello, Lisa,
It's great to hear about the positive experience which you received in store from Kieran, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Morgan was wonderfully helpful with…
Morgan was wonderfully helpful with choosing my new phone!
October 3, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Louise,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
New phone purchase for elderly parent
We purchased a new mobile phone for my elderly father from the Vodafone store at Silverburn Mall. The team there - particularly Kieran & Amrit - were amazing. They were so patient in explaining the different options, answering my father’s many questions - sometimes several times, helped set up a contract that worked for him and then took time to transfer the numbers and data from two very old phones on to a new model along with his apps, photos and other data. They were simply outstanding and I can’t thank them enough for their patience and assistance.
September 28, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hello,
It's great to hear about the positive experience which you've had with Kieran and Amrit. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Amrit
Great service from Amrit. Very helpful and knowledgeable.
September 21, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Joyce,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found Ariz to be very knowledgeable and…
Found Ariz to be very knowledgeable and very helpful
September 17, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Irene,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great experience with Laiba getting me…
Great experience with Laiba getting me a new phone :) would reccomend
September 12, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Ruby,
This is such a great review for Laiba. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Glasgow Silverburn
Hi Rosemarie,
This is a great review for Ariz. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kiran was really helpful at getting me…
Kiran was really helpful at getting me my new phone in store, highly recommended
September 10, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Geraldine. Thank you for your review for Kiran. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leena and Ariz were a great help today
Leena and Ariz were a great help today, thanks for helping me with my phone today
September 8, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Margaret,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone to phone difficult transfer
I was having major issues trying to transfer from my old mobile (screen was locked & damaged) to my new mobile. I had already tried another store for help but that visit was not fruitful. When I visited the Silverburn store Kieran was so so helpful. I'm struggling to put into words just how much his expertise & patience helped me that day. Life can throw really big curve balls at you & Kieran's help on that day will be remembered for a very very long time. Please pass on my much appreciated gratitude to Kieran & please know you have a diamond working in your Silverburn store. Apologies that it has taken a few weeks to put this review up, the life curve ball has stalled just now. Many thanks again Y 👍☺️
August 17, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran and Cole were excellent
Kieran and Cole were excellent. We had a a complex changeover of tariffs and devices and they recommended the best way forward. They put their heads together and solved our best way forward. They spent a great amount of time to get things right. I’d definitely return to Kieran and Cole at Vodaphone Silverburn.
September 5, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you have managed to get the tariffs changed to the recommended one with Kieran and Cole.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kieran is a credit to Vodafone
Kieran is a credit to Vodafone, knowledgeable, friendly, patient & helped get the right phone & contract. Highly recommend & will be back :)
August 24, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Cat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience in store from Ariz…
Fantastic experience in store from Ariz and Morgan getting a new contract. would highly recommend!
August 23, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Jacqui,
Thanks for taking the time to review and share this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic experience from Laiba instore…
Fantastic experience from Laiba instore helping me and my husband set up new phones. Would recommend highly!
August 22, 2024
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hello Heather,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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