Vodafone UK - Glasgow Silverburn Reviews 

328
TrustScore 5 out of 5

4.9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more

Company replied

Rated 4 out of 5 stars

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Company replied

Rated 5 out of 5 stars

Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Silverburn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(328)

41,574 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kunal was a Excellent provision

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout. Needs to be awarded a Gold Star plus

July 17, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Gerry,

Thanks for the lovely review and fantastic support for Kunal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Jaina for the excellent…

Thank you to Jaina for the excellent service and great advice on setting up my new phone 🥳

July 6, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from the vodafone store was…

James from the vodafone store was exceelent when helping with my transfer

July 3, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Carole

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ariz who assisted me…

Great service from Ariz who assisted me with phone issues and sorted nice and quick.

June 30, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from silverburn

James from silverburn was an unbelievable help with my phone issues

June 29, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Eric,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was great at getting me my new…

Mohammad was great at getting me my new phone and helping me set it up

June 15, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Maureen,

Thanks for the lovely review and fantastic support for Mohammad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Jaina for getting a…

Thank you so much Jaina for getting a great deal for s26 and being so patient!

June 15, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Annamarie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Kunal for all your help in…

Thank you Kunal for all your help in getting my new phone sorted

June 1, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Ellie:)

May 21, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Moira,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service with the human touch …

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I was there gave me his condolences. I got a bit upset and he was very caring, got me tissues and was very understanding as to why I found it upsetting, he totally put me at ease. Thank you James.

May 17, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Marti,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you James for your amazing advice…

Thank you James for your amazing advice and great chat!

May 15, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Margaret,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kunal helped me get my new phone

Kunal helped me get my new phone, made it super hassle free and explained everything well, thank you!

May 10, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A big thank you to Mohammad for being…

A big thank you to Mohammad for being so patient and kind when advising me on a samsung phone!

May 8, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Steven,

Thanks for the lovely review and fantastic support for Mohammad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ariz was very helpful with setting me…

Ariz was very helpful with setting me with my new phone. Great service

May 7, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey James,

Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Jaina for advising me on a…

Thank you to Jaina for advising me on a great phone deal while keeping prices very reasonable 👍

May 6, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Austin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Ellie!

April 28, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Marianne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad from the silverburn store was…

Mohammad from the silverburn store was a massive help with fixing my phone

April 27, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Anne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mohammad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was a massive help with getting…

James was a massive help with getting me a new phone. Will return

April 23, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Donald,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Ariz for your lovely advice…

Thank you Ariz for your lovely advice on getting a new phone deal! Such a nice and friendly and calm guy!

April 16, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Yvonne,

Thanks for the lovely review and fantastic support for Ariz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia was very helpful at helping me…

Sonia was very helpful at helping me set up a new phone and transferring everything over

April 13, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look