Vodafone UK - Glasgow Silverburn Reviews 

338
•
TrustScore 5 out of 5

4.9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB

•

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Rated 5 out of 5 stars

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more

Company replied

Rated 4 out of 5 stars

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Company replied

Rated 5 out of 5 stars

Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Silverburn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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4.9

All reviews

(338)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ellie was lovely and helpful in…

Ellie was lovely and helpful in advising me on setting up my new phone 😁

September 15, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Pat,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience with Sonia was excellent…

My experience with Sonia was excellent when setting up new phone

September 10, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

This is fantastic to hear! We really appreciate the feedback about your excellent experience with Sonia.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

A big thank you to Jaina for advising…

A big thank you to Jaina for advising me on new phone! 👌

September 8, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

"Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Thanks to Ariz for helping me setup my…

Thanks to Ariz for helping me setup my new device, made it super simple and painless.

August 31, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Shirley,

Thanks for the lovely review and fantastic support for Ariz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience at Vodafone…

Had a great experience at Vodafone thanks to Kunal. He was really friendly, professional and helpful throughout.

August 29, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Sergio,,

Thanks for the lovely review and fantastic support for Kunal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ariz was very helpful and patient when…

Ariz was very helpful and patient when helping me with my new phone

August 14, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Sam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Sonia for helping me set…

Thank you to Sonia for helping me set up and giving me advice on my phone! What a gem 😃

August 8, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jaina made my experience at Vodafone so…

Jaina made my experience at Vodafone so easy and straightforward. I got a great phone deal and advice on how to set up my phone 😀.

August 6, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

"Hey Evelyn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

James from silverburn was a great help…

James from silverburn was a great help with getting me a new phone

August 1, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Ashleigh,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Ellie you were a superstar

Thank you Ellie you were a superstar

July 21, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

"Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Kunal was a Excellent provision

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout. Needs to be awarded a Gold Star plus

July 17, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Gerry,

Thanks for the lovely review and fantastic support for Kunal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Jaina for the excellent…

Thank you to Jaina for the excellent service and great advice on setting up my new phone 🥳

July 6, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from the vodafone store was…

James from the vodafone store was exceelent when helping with my transfer

July 3, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Carole

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ariz who assisted me…

Great service from Ariz who assisted me with phone issues and sorted nice and quick.

June 30, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from silverburn

James from silverburn was an unbelievable help with my phone issues

June 29, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Eric,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was great at getting me my new…

Mohammad was great at getting me my new phone and helping me set it up

June 15, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Maureen,

Thanks for the lovely review and fantastic support for Mohammad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Jaina for getting a…

Thank you so much Jaina for getting a great deal for s26 and being so patient!

June 15, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Annamarie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Kunal for all your help in…

Thank you Kunal for all your help in getting my new phone sorted

June 1, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Ellie:)

May 21, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Moira,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service with the human touch …

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I was there gave me his condolences. I got a bit upset and he was very caring, got me tissues and was very understanding as to why I found it upsetting, he totally put me at ease. Thank you James.

May 17, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Marti,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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