Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
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Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more
Company replied
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
Company replied
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more
Company replied
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Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom
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Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout. Needs to be awarded a Gold Star plus

Reply from Vodafone UK - Glasgow Silverburn
Thank you to Jaina for the excellent service and great advice on setting up my new phone 🥳

Reply from Vodafone UK - Glasgow Silverburn
James from the vodafone store was exceelent when helping with my transfer

Reply from Vodafone UK - Glasgow Silverburn
Great service from Ariz who assisted me with phone issues and sorted nice and quick.

Reply from Vodafone UK - Glasgow Silverburn
James from silverburn was an unbelievable help with my phone issues

Reply from Vodafone UK - Glasgow Silverburn
Mohammad was great at getting me my new phone and helping me set it up

Reply from Vodafone UK - Glasgow Silverburn
Thank you so much Jaina for getting a great deal for s26 and being so patient!

Reply from Vodafone UK - Glasgow Silverburn
Thank you Kunal for all your help in getting my new phone sorted

Reply from Vodafone UK - Glasgow Silverburn
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I was there gave me his condolences. I got a bit upset and he was very caring, got me tissues and was very understanding as to why I found it upsetting, he totally put me at ease. Thank you James.

Reply from Vodafone UK - Glasgow Silverburn
Thank you James for your amazing advice and great chat!

Reply from Vodafone UK - Glasgow Silverburn
Kunal helped me get my new phone, made it super hassle free and explained everything well, thank you!

Reply from Vodafone UK - Glasgow Silverburn
A big thank you to Mohammad for being so patient and kind when advising me on a samsung phone!

Reply from Vodafone UK - Glasgow Silverburn
Ariz was very helpful with setting me with my new phone. Great service

Reply from Vodafone UK - Glasgow Silverburn
Thank you to Jaina for advising me on a great phone deal while keeping prices very reasonable 👍

Reply from Vodafone UK - Glasgow Silverburn

Reply from Vodafone UK - Glasgow Silverburn
Mohammad from the silverburn store was a massive help with fixing my phone

Reply from Vodafone UK - Glasgow Silverburn
James was a massive help with getting me a new phone. Will return

Reply from Vodafone UK - Glasgow Silverburn
Thank you Ariz for your lovely advice on getting a new phone deal! Such a nice and friendly and calm guy!

Reply from Vodafone UK - Glasgow Silverburn
Sonia was very helpful at helping me set up a new phone and transferring everything over

Reply from Vodafone UK - Glasgow Silverburn
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