Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more
Company replied
Location
Switch locationUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
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See what reviewers are saying
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more
Company replied
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
Company replied
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow Silverburn
Written by the company
Contact info
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom
4.9
Excellent
333 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Thank you Jaina for sorting out an…
Thank you Jaina for sorting out an amazing deal for my new phone, cheaper than my sim only! Thanks for your patience.
November 17, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie said as great as transferring…
Jamie said as great as transferring everything across to my new phone! Great service
October 31, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James from the silverburn store
James from the silverburn store did an amazing job helping me with my phone issue. Truly fantastic service
October 25, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi. We're so happy to hear that you received amazing service! We appreciate you taking the time to leave us this fantastic review about your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jaina for helping me set up…
Thank you Jaina for helping me set up my new phone!
October 10, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sonya couldn't have been more helpful…
Sonya couldn't have been more helpful today when I bought a new phone. Very friendly and professional too.
September 29, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing customer service from Sonia
Amazing customer service from Sonia, sorted me out with a new contract on a good deal. Fast and easy and so friendly
September 27, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Brooke,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience from Ariz with setting…
Great experience from Ariz with setting me up with a new phone.
September 25, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Harvey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James from the Silverburn branch
James from the Silverburn branch was able to very quickly sort my issues and inform me in any questions i had
September 23, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cole was very helpful transferring my…
Cole was very helpful transferring my data to my new phone
September 17, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was great today at getting me a…
Jamie was great today at getting me a new phone and sim deal.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Jaina for helping me get a…
Thank you Jaina for helping me get a great deal for my phone and sim and helping troubleshoot for my old phone. Appreciate your patience.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ariz was great with setting me up with…
Ariz was great with setting me up with a new phone and good deal
September 1, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James from the Silverburn store gave me…
James from the Silverburn store gave me great service, made buying a new phone super easy and simple
August 23, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went in to get a new phone for both…
Went in to get a new phone for both myself and my son as our phones where getting old and slow
Adviser BEN was able to help us find a great deal and not make our bill too much higher
Had a wonderful experience and even had my phone transfered for me
August 21, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Patricia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James in the silverburn store was so…
James in the silverburn store was so helpful and professional while helping my elderly parents with a new broadband package. They were unsure what was needed and James took time to explain and allowed them time to discuss and think it over. Excellent service by James who I would highly recommend.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
We appreciate your wonderful review and highlighting the support provided. Great to hear the advisor was so helpful and professional while assisting your parents with their new broadband package.
Vodafone Social Media Team
Appalling - avoid at all costs
Absolutely dreadful service from Vodafone (the shop in Silverburn). Have been a customer for over 10yrs. Contract had expired and was due for renewal/upgrade. I explained I wanted to keep the handset and move down to sim-only. But was told my monthly cost would actually increase due to issues with phone insurance. No effort to negotiate or make a better offer. Just a shrug of the shoulders from the sales rep Jaina - "sorry, there's nothing we can do". Appalling. Phone and broadband cancelled with immediate effect. A horrendous company.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hi Calum,
We sincerely apologize for the difficulties you've encountered with our store service and fully understand your frustration regarding your contract. It is truly disappointing to hear about your experience, and we want to emphasize that this does not reflect the standard of service we aim to provide.
If you wish to submit an official complaint and feel that your concerns have not been adequately addressed, please feel free to contact my team via Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Your feedback is invaluable to us, and we are dedicated to resolving your issues and offering the assistance you require.
Thanks again,
Vodafone Social Media Team
Thank you Jaina for setting up my new…
Thank you very much Jaina for your excellent customer service setting up my new iPhone 13. You deserve five stars. Appreciate your patience.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Carole,
Thanks for the lovely review and fantastic support for Jaina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant
Laiba was brilliant! Fantastic service will definitely come back again
August 3, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Steven,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was brilliant today
Laiba was brilliant today. Very knowledgeable and saved us money! So happy to be staying with Vodafone especially after great service
August 3, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Naehma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was fantastic at transferring…
Jamie was fantastic at transferring everything onto my new phone!
August 1, 2025
Unprompted review
Reply from Vodafone UK - Glasgow Silverburn
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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