Vodafone UK - Glasgow Silverburn Reviews 

333
TrustScore 5 out of 5

4.9

Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB


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Rated 5 out of 5 stars

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... See more

Company replied

Rated 5 out of 5 stars

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... See more

Company replied

Rated 4 out of 5 stars

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

Company replied

Rated 5 out of 5 stars

Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow Silverburn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

333 reviews

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1-star

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4.9

All reviews

(333)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ellie was super helpful getting me get…

Ellie was super helpful getting me get a good deal and helping me transfer my phone for me

February 3, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad a legend ,Lovely chat great…

Muhammad a legend ,Lovely chat great customer service . Thanks

January 30, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Muhammad,

Thanks for the lovely review and fantastic support for Muhammad.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad is a very good person he help…

Muhammad is a very good person he help me alot. Thank you so much

January 30, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great sevice from James

Great sevice from James. Deserves a raise

January 30, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Cole for helping with my new…

Thank you Cole for helping with my new phone setup!

January 25, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Donnie,

Thanks for the lovely review and fantastic support for Cole.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience in store

Great experience in store , Sonia and Ellie both very helpful and lovely to deal with when upgrading to the new iPhone
Both are a credit to the franchise.

January 24, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Holly,

Thanks for the lovely review and fantastic support for Sonia and Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from the silverburn store was a…

James from the silverburn store was a massive help with a phone issue. Will return again

January 24, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Maisie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Jaina for sorting out a great…

Thank you Jaina for sorting out a great phone and sim deal for me!!

January 18, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Michael,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience at the…


I had an excellent experience at the Vodafone store in Silverburn thanks to Ariz. His customer service was genuinely outstanding friendly, knowledgeable, and incredibly patient. He took the time to explain everything clearly, made sure I understood all my options, and went above and beyond to make sure I left happy. Nothing felt rushed and he made the whole process smooth and stress-free. Easily one of the best retail service experiences I’ve had. A real credit to Vodafone highly recommend asking for Ariz!

January 6, 2026
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Connor,

Thanks for the lovely review and fantastic support for Ariz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cole was very helpful helping me…

Cole was very helpful helping me transfer my data across for me and getting a good deal

December 31, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Duncan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from the silverburn store

James from the silverburn store gave incredible help with an I had with my vodafone app. Very nice and kind

December 30, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi Helen,

Thank you so much for your wonderful review and the amazing support you’ve shown for James—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed was very helpful and…

Mohammed at silverburn was very helpful and knowledgeable with helping set up my phone, excellent communication and customer service, a credit to the company.

December 28, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ariz was very helpful with setting me…

Ariz was very helpful with setting me up with my new phone.

December 27, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Rosina, ​

Thanks for the lovely review and fantastic support for Ariz. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia was amazing

Sonia was amazing! Excellent advice on plans and made upgrading easy!
Lovely girl with excellent customer service care

December 16, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Jaina for helping me with…

Thank you Jaina for helping me with setting up my phone and sorting me out the best deal!

December 4, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey there,

Thanks for the lovely review and fantastic support for Jaina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from the silverburn store was…

James from the silverburn store was amazing with helping me get a quality phone at a good price

November 29, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey Debbie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muhammad at silverburn was just amazing…

Muhammad at silverburn was just amazing 👏 He solved all my problems

November 22, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James from the silverburn store was…

James from the silverburn store was extremely helpful, would recommend him for anyone to help

November 21, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hey James,
 
Thanks for the lovely review and fantastic support for James.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ariz from helping me…

Great service from Ariz from helping me set up my phone.

November 20, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cole was very helpful with helping a…

Cole was very helpful with helping a good deal for my new phone

November 19, 2025
Unprompted review
Vodafone UK - Glasgow Silverburn logo

Reply from Vodafone UK - Glasgow Silverburn

Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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