Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more
Company replied
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Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
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Was in trying to bring my monthly price down Cameron helped me out with great service.

Reply from Vodafone UK - Glasgow the Fort
Ent into store to get a new phone and Natalie was very helpful. You made getting a new phone easy

Reply from Vodafone UK - Glasgow the Fort
Natalie was friendly and very helpful, we got new broadband and sim contract sorted quickly. Great service

Reply from Vodafone UK - Glasgow the Fort
leo was very helpfull and explained everything very well , highly recommend him for any help u need

Reply from Vodafone UK - Glasgow the Fort
I was served by a lovely lady called Gabriella who was ever so helpful in finding me the right phone and phone package. Nothing was too much trouble for her.

Reply from Vodafone UK - Glasgow the Fort
Great service from Gabriella. Fully explained everything.

Reply from Vodafone UK - Glasgow the Fort
Upgraded my phone today which was handled by Gabrielle. She was great helpful and sorted all my plan and device out for me. Even though the computers are not the fastest in store she was chatty and let me know all information for trading my old phone and my up coming holiday. Thanks again what lovely staff 😊

Reply from Vodafone UK - Glasgow the Fort
Went into get a new phone. Debbie was very helpful
Gabriella got me a good deal and made sure my experience was easily dealt with. Many thanks

Reply from Vodafone UK - Glasgow the Fort
Fast and easy great customer service never any bother or any problems anytime I come into store. Member of staff I dealt with were brilliant.

Reply from Vodafone UK - Glasgow the Fort
Was served by Leo who was very helpful in answering any questions I asked

Reply from Vodafone UK - Glasgow the Fort
Popped in tonight to upgrade, had fantastic help and service from Gabriella and Natalie.
Thank you for all your help!

Reply from Vodafone UK - Glasgow the Fort
After 5 goes at trying to get my phone up and running elsewhere, Natalie sat with me and we tried everything to find that my SIM was a problem. Natalie got me exactly what I needed she knew exactly what she was doing and exactly what she was speaking about and got me perfectly what I needed I couldn't be happier.

Reply from Vodafone UK - Glasgow the Fort
Mikey was amazing, he provided an excellent service. He was so understanding, and helped me choose the best package.

Reply from Vodafone UK - Glasgow the Fort
I visited Natalie at the Fort Shopping Centre who was amazing. She made my mum feel so much at ease with a change over from android to IPhone and managed the whole process so seamless whilst explaining everything as she done it.
At the same time Natalie was able to review my own tariff and get me on a much cheaper one. Amazing service from Natalie and would definitely recommend to others.

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a great Sim only deal and will change broadband when it is due! Many thanks

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Debbie was great sorting us with all 4 phones for our contract 2 upgrades and 2 additional. Very quick turnaround considering how many she was sorting for us. Glad we went into store rather than struggling online ourselves

Reply from Vodafone UK - Glasgow the Fort
Very helpful and supportive to get deal that suited me.

Reply from Vodafone UK - Glasgow the Fort
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