Vodafone UK - Glasgow the Fort Reviews 

420
TrustScore 5 out of 5

5.0

Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB


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Rated 5 out of 5 stars

Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more

Company replied

Rated 5 out of 5 stars

Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more

Company replied

Rated 5 out of 5 stars

Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more

Company replied

Rated 5 out of 5 stars

Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow the Fort

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

420 reviews

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5.0

All reviews

(420)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was in trying to bring my monthly price…

Was in trying to bring my monthly price down Cameron helped me out with great service.

February 16, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Charles, it's great to hear we were able to help save you a little. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ent into store to get a new phone and…

Ent into store to get a new phone and Natalie was very helpful. You made getting a new phone easy

February 16, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Stephanie, I hope you're loving you new phone as much as you did Natalie's help in making your upgrade so easy 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie 5 ⭐️

Natalie was friendly and very helpful, we got new broadband and sim contract sorted quickly. Great service

February 15, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

leo was very helpfull and explained…

leo was very helpfull and explained everything very well , highly recommend him for any help u need

February 15, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service!

I was served by a lovely lady called Gabriella who was ever so helpful in finding me the right phone and phone package. Nothing was too much trouble for her.

February 9, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Caroline,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Gabriella

Great service from Gabriella. Fully explained everything.

February 8, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi. Thank you for your review for Gabriella. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my phone today

Upgraded my phone today which was handled by Gabrielle. She was great helpful and sorted all my plan and device out for me. Even though the computers are not the fastest in store she was chatty and let me know all information for trading my old phone and my up coming holiday. Thanks again what lovely staff 😊

February 8, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Sonya. Thank you for your review for Gabrielle and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gabriella got me a good deal and made…

Gabriella got me a good deal and made sure my experience was easily dealt with. Many thanks

February 4, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi John,

We’re glad to hear you found the best deal for you when visiting Gabriella in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Fast and easy great customer service…

Fast and easy great customer service never any bother or any problems anytime I come into store. Member of staff I dealt with were brilliant.

February 4, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hello, Reece,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Leo who was very helpful…

Was served by Leo who was very helpful in answering any questions I asked

February 2, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Darren,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was great

January 30, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped in tonight to upgrade

Popped in tonight to upgrade, had fantastic help and service from Gabriella and Natalie.

Thank you for all your help!

January 22, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Craig,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent through and through...

After 5 goes at trying to get my phone up and running elsewhere, Natalie sat with me and we tried everything to find that my SIM was a problem. Natalie got me exactly what I needed she knew exactly what she was doing and exactly what she was speaking about and got me perfectly what I needed I couldn't be happier.

January 21, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Joseph,

This is lovely feedback for Natalie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Mike was amazing

Mikey was amazing, he provided an excellent service. He was so understanding, and helped me choose the best package.

January 20, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Lana,

Thanks for your review for Mikey. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I visited Natalie at the Fort Shopping…

I visited Natalie at the Fort Shopping Centre who was amazing. She made my mum feel so much at ease with a change over from android to IPhone and managed the whole process so seamless whilst explaining everything as she done it.
At the same time Natalie was able to review my own tariff and get me on a much cheaper one. Amazing service from Natalie and would definitely recommend to others.

January 16, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Denise. Thank you for your review for Natalie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey got me a great Sim only deal and…

Mikey got me a great Sim only deal and will change broadband when it is due! Many thanks

January 16, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Joyce. Thank you for your review for Mikey. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service.

Great service.

January 14, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Mark,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Glasgow Fort Vodafone

Debbie was great sorting us with all 4 phones for our contract 2 upgrades and 2 additional. Very quick turnaround considering how many she was sorting for us. Glad we went into store rather than struggling online ourselves

January 8, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Angela,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and supportive to get deal…

Very helpful and supportive to get deal that suited me.

January 7, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Paul,

Thank you for taking the time to leave us a 5 star review and the great feedback.
Thanks,
The Vodafone Social Media Team

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