Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more
Company replied
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Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
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Debbie was very helpful and gave us great details on the deals, benefits etc.

Reply from Vodafone UK - Glasgow the Fort
Leo and Lewis were great . Really helped me with my query

Reply from Vodafone UK - Glasgow the Fort
Dylan was incredibly helpful. Walked us through lots of plans and helped with all of my grandmothers questions and queries guiding her to the best option for a new phone

Reply from Vodafone UK - Glasgow the Fort
Kered and Adam in store were absolutely great helping me set up my new device, ill be back to them when im due a new device!

Reply from Vodafone UK - Glasgow the Fort
Popped into the fort for my upgrade and the lady who severed my was brilliant and helpful Debbie was polite and respectful and really helpful with my questions and advice thanks again for your help Debbie

Reply from Vodafone UK - Glasgow the Fort
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my account with mum family

Reply from Vodafone UK - Glasgow the Fort
Kered in store was very good and helped me pick out the best sim plan for my needs

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Natalie has been consistently supportive, knowledgeable and very helpful at all my visits to the shop. Can’t fault her expertise and friendliness, overall amazing experience, highly recommend for all your mobile phone needs.

Reply from Vodafone UK - Glasgow the Fort
Needed a new phone and dealt with Lewis.top notch service.credit to the company.no pressure no had sell.good sales experience.

Reply from Vodafone UK - Glasgow the Fort
Debbie was absolutely fantastic with me this morning thankyou so much lee 👍

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Debbie has been fantastic today and made upgrading my account easy.

Reply from Vodafone UK - Glasgow the Fort
I cannot thank Natalie enough at vodaphone at Glasgow fort. She sat with myself for ages and reduced all
Our bills. I came in to upgrade my husbands phone and she took the time to go through my account and both my kids. I honestly can’t thank her enough. Even managed to get the kids more data. So kind hearted and knowledgeable

Reply from Vodafone UK - Glasgow the Fort
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured I was satisfied before proceeding with the next step. Would recommend coming into see Dylan at the Glasgow Fort if you want a hassle-free service. Thanks so much!

Reply from Vodafone UK - Glasgow the Fort
Natalie and Adomas helped so much with problems I had with my data when I was abroad and they taught me what to do next time to make sure it works, thanks!

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Just have to give a big thank you to Kered for all his help today - after a morning of frustrating phonecalls to Carphone warehouse trying to get my order from THEM up and running - they gave up and suggested I try going into a Vodafone store.
Within 5 mins Kered had my phone registered and I was good to go. Kered went above and beyond considering I had ordered my new phone from another supplier who had let me down badly transferring my mobile number.
I was waiting on an important phone call, Carphone warehouse abandoned the issue.
Thanks Kered lad, your customer service skills are superhero'esque. I did receive the call I was hoping for, it's all good.
Honestly can't thank you enough.

Reply from Vodafone UK - Glasgow the Fort
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