Vodafone UK - Glasgow the Fort Reviews 

420
TrustScore 5 out of 5

5.0

Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB


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Rated 5 out of 5 stars

Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more

Company replied

Rated 5 out of 5 stars

Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more

Company replied

Rated 5 out of 5 stars

Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more

Company replied

Rated 5 out of 5 stars

Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow the Fort

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

420 reviews

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5.0

All reviews

(420)

40,836 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Debbie did not force or pushed into…

Debbie did not force or pushed into anything i didnt want

December 2, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Craig,

Thanks for the lovely review and fantastic support for Debbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam and Lewis in store were top notch…

Adam and Lewis in store were top notch in store and sort me out with my tech issue

November 27, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Precious,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie and Kered looked after me…

Natalie and Kered looked after me fantastically well after a complicated situation with another network and everything was sorted out with ease.

November 23, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo in store was fantastic and save…

Leo in store was fantastic and save myself a lot of money with my sim only deal!

November 21, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Frank,
Thanks for the lovely review and fantastic support for Leo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kered in store was fantastic and got us…

Kered in store was fantastic and got us great deals on upgrades and some additional plan sim cards

November 21, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Brian,

Thanks for the lovely review and fantastic support for Kered.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Money got me a good upgrade deal and…

Money got me a good upgrade deal and made sure I understood all the details of the deal.

November 15, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey

Mikey
Great service from this guy, took his time to get us the best deal, excellent service very pleased with our upgrade and service

November 14, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey helped me out with transferring…

Mikey helped me out with transferring my phone

November 11, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Debbie

Great service from Debbie. Got a new sim deal and saved money.

November 8, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi. We're happy to hear that you had a great experience and appreciate the positive feedback regarding your new sim deal and savings. Thanks! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was a great help in upgrading my…

Ashley was a great help in upgrading my phone and helping me reduce my monthly bills. Highly recommend going into store rather than online!

November 1, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi. We're glad you enjoyed your experience in our store! It's great to hear that our team member helped you upgrade your phone and lower your monthly bill. Thank you for the positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service gem of a girl

Natalie is a Fantastic girl, brilliant service gem of a girl helped us alot thank you sweetheart

October 27, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi. We appreciate your wonderful review and are so glad to hear about the fantastic support you received. It means a lot to us that we could help you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky was excellent 👌 👏 great guy

Ricky was excellent he explained everything spent alot of time with us. I had brought my 90 year old neighbour in to set up a sim only deal.He had to call the bank to get sort code an account number took ages . My neighbour was delighted with the service as she doesn't have good hearing.

October 27, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi. We're happy to hear that you and your neighbour had a positive experience. We appreciate that our team member was helpful and patient while setting up the new account. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey got us a good deal and saved us…

Mikey got us a good deal and saved us time with good service in store

October 23, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey got new a new phone and made it…

Mikey got new a new phone and made it easy

October 17, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Ian. Thank you for your review for Mikey. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey sim only deal good service in…

Mikey sim only deal good service in store today

October 17, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Alan. Thank you for your review for Mikey. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kered and Adam in store was great.

October 14, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie in store was great

October 14, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie at Glasgow Fort was fab

Natalie at Glasgow Fort was exceptional she made our visit easy with her professional and customer friendly approach to the service provided. Excellent and thank you Natalie

October 10, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie is the best

Assistant Natalie was very courteous and friendly providing a lovely professional service keeping us informed every step of the way re the new phone transfer of information. A staff member who makes you feel important . Excellent friendly service. Colin Clarkson

October 10, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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