Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Location
Switch locationUnit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
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Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow the Fort
Written by the company
Contact info
Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
5.0
Excellent
420 reviews
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Mikey very professional and helpful
February 3, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Eileen,
Thanks for the lovely review and fantastic support for Mikey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam went above and beyond to have my…
Adam went above and beyond to have my need met, absolute credit to the store
January 30, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Samuel,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kered and Lewis in store were…
Kered and Lewis in store were absolutely tremendous in setting up my New Contract, very well looked after and appreciate the guys a lot for all the help
January 14, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Alex,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from Natalie
Got an upgrade yesterday but my old phone would not allow me to transfer data, came back into shop and Natalie helped, she went above and beyond as my old phone was the problem but she persevered and got there, she was very patient and her customer service skills are excellent very empathetic when I was a bit stressed with it all.
January 18, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey was great and really helpful in…
Mikey was great and really helpful in setting up my phone
January 15, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey was very helpful in getting me a…
Mikey was very helpful in getting me a new phone. He explained everything well and took my needs into consideration. He advised me of the best product for me and the best value
January 15, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mikey great service and very helpful
Mikey great service and very helpful. Polite and explained everything clearly
January 13, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Connie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Change home broadband from sky to Vodafone
When into store to change home broadband from sky to Vodafone. Mike’s took his time and explained the whole process to us. Excellent service thank you Mike
January 9, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exemplary customer service from Natalie.
I don’t usually write reviews but felt compelled to do so after a recent visit to the Vodafone store at the Glasgow Fort. I was served by Natalie, a young lady who was courteous and knowledgeable, she listened intently as I explained my need to upgrade my iPhone X which had served me well over the past several years. She presented me with all the information required for me to make my own informed decision as to what phone and airtime plan best suited my needs. I have several family phones on my account and the airtime plans for these were also upgraded to better value ones at the time of my visit. Finally everything was checked over to ensure that all was in order before signing. All in all a very unexpectedly pleasant experience.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Alan,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Debbie in the Fort was a great help
Debbie in the Fort was a great help. Came in with an issue and was quickly solved and even got me a great deal on broadband
January 7, 2026
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Ash,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adomas was great today when collecting…
Adomas was great today when collecting my new phone. He also told.me about a cashback scheme that I was not aware of, so thank you for a nice wee surprise after Christmas!
December 30, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hi AmandaJane,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adomas—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam in shop was very good gave good…
Adam in shop was very good gave good deal on mobile plan would highly recommend
December 27, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Ahmed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
needed a lot of help to get my son a…
needed a lot of help to get my son a phone, young man Leo Henderson helped me and i was very happy with phone and service
December 20, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lewis helped me and my girlfriend get an ipad
Lewis helped me and my girlfriend get an ipad last minute before christmas today would reccomend the store
December 23, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Peter,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a very pleasant experience in store…
Had a very pleasant experience in store with Natalie. She went out her way to find the the phone in the colour I liked. Highly recommended.
December 16, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Robert,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kered in the Vodafone store was a…
Kered in the Vodafone store was a massive help, got myself set up with an upgrade and my kids new contracts would highly recommend this gent and this store. First class service
December 10, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Vicky,
Thanks for the lovely review and fantastic support for Kered.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey gave excellent service I got a…
Mikey gave excellent service I got a great deal with my new phone and o am so happy, he was efficient and VP had plenty of knowledge .
December 6, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Belle,
Thanks for the lovely review and fantastic support for Mikey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey was extremely helpful and made…
Mikey was extremely helpful and made the whole changeover process hassle free
December 3, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey John,
Thanks for the lovely review and fantastic support for Mikey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mikey was amazing
Mikey was amazing, couldnt have been more helpful and accomadating.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey David,
Thanks for the lovely review and fantastic support for Mikey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an outstanding experience with Ashley
I had an outstanding experience with Ashley at Vodafone. From start to finish, Ashley delivered truly phenomenal service professional, friendly, and incredibly knowledgeable. They took the time to understand my issue, explained everything clearly, and went above and beyond to make sure everything was resolved quickly and smoothly.
It’s rare to come across someone who cares as much about customer satisfaction as Ashley does. Their patience, attention to detail, and genuine willingness to help made the entire experience stress-free.
Thank you, Ashley, for your exceptional support. Vodafone is very lucky to have you, and I’m a very happy customer because of you!
If you’d like it tweaked further, I can adjust it!
December 2, 2025
Unprompted review
Reply from Vodafone UK - Glasgow the Fort
Hey Carson,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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