Vodafone UK - Glasgow the Fort Reviews 

420
TrustScore 5 out of 5

5.0

Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB


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Rated 5 out of 5 stars

Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more

Company replied

Rated 5 out of 5 stars

Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more

Company replied

Rated 5 out of 5 stars

Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more

Company replied

Rated 5 out of 5 stars

Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow the Fort

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

420 reviews

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1-star

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5.0

All reviews

(420)

40,576 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Debbie has been fantastic today and…

Debbie has been fantastic today and made upgrading my account easy.

May 4, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kered in store was great

May 3, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I cannot thank Natalie enough at…

I cannot thank Natalie enough at vodaphone at Glasgow fort. She sat with myself for ages and reduced all
Our bills. I came in to upgrade my husbands phone and she took the time to go through my account and both my kids. I honestly can’t thank her enough. Even managed to get the kids more data. So kind hearted and knowledgeable

May 3, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Jayne,

Thanks for the lovely review and fantastic support for Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Dylan

Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured I was satisfied before proceeding with the next step. Would recommend coming into see Dylan at the Glasgow Fort if you want a hassle-free service. Thanks so much!

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

Hey Michaela,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie and Adomas helped so much with…

Natalie and Adomas helped so much with problems I had with my data when I was abroad and they taught me what to do next time to make sure it works, thanks!

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

Hey Euan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo was amazing

Leo was amazing , really helped me with my issue

April 24, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Masha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Get Kered a cape

Just have to give a big thank you to Kered for all his help today - after a morning of frustrating phonecalls to Carphone warehouse trying to get my order from THEM up and running - they gave up and suggested I try going into a Vodafone store.

Within 5 mins Kered had my phone registered and I was good to go. Kered went above and beyond considering I had ordered my new phone from another supplier who had let me down badly transferring my mobile number.

I was waiting on an important phone call, Carphone warehouse abandoned the issue.

Thanks Kered lad, your customer service skills are superhero'esque. I did receive the call I was hoping for, it's all good.

Honestly can't thank you enough.

April 14, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

Hey David,

Thanks for the lovely review and fantastic support for Kered.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey was superb helping me get a new…

Mikey was superb helping me get a new deal and setting up my new phone. Top class

April 8, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Debbie has been extremely professional…

Debbie has been extremely professional and helpful . Made our new product experience hassle free . Thank you Debbie

April 2, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

Hey Rena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo and lewis were great they both…

Leo and lewis were great they both helped me with my icloud account today

March 31, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Ravindar,

Thanks for the lovely review and fantastic support for Leo and Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam in store was very good

Adam in store was very good. He got me good sim deal, will be back for another

March 26, 2026
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

Hey Rashid,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Debbie in the fort was first class in…

Debbie in the fort was first class in helping me get sorted! Fantastic service!

March 25, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Hollie,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Debbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey kind and courteous service thank…

Mikey kind and courteous service thank you

March 17, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Mandy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mike was very helpful when I went to…

Mike was very helpful when I went to store to get a new phone

March 10, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey,

Thanks for the lovely review and fantastic support for Mike.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan attrnded to me

Dylan attrnded to me. 1st class service. Couldnt have been more helpful. Will definately recimnend.

March 7, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Natalie was so helpful, friendly even for an Aussie.

March 1, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Paul,

Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan was extremely helpful while…

Dylan was extremely helpful while arranging a new handset for myself and new contracts for both my partner and myself. He also answered all our questions and remained patient while we had issues transferring over from our old network as he carried on working beyond his finishing time to complete everything. Thanks Dylan.

February 25, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from the fort

Amazing service from the fort. Debbie was absolutely outstanding and extremely helpful

February 24, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Suzanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Lewis

Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine interest when having a blether - didn't feel awkward or sourced. From a business pov he also told me about Vodafone broadband which I'm going to look into further. He is truly a credit to Vodafone.

February 15, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Chris,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey did well

Mikey did well. Very patient

February 3, 2026
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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