Vodafone UK - Glasgow the Fort Reviews 

420
TrustScore 5 out of 5

5.0

Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB


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Rated 5 out of 5 stars

Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more

Company replied

Rated 5 out of 5 stars

Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more

Company replied

Rated 5 out of 5 stars

Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more

Company replied

Rated 5 out of 5 stars

Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow the Fort

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

420 reviews

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5.0

All reviews

(420)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Natalie was absolutely amazing.Found…

Natalie was absolutely amazing.Found us deals for our packages that we didn't know about.She was extremely helpful from start to finish and very professional.She went above and beyond.

October 12, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer service that was received…

The customer service that was received from Ashley was simply fantastic. The setting up of the broadband and SIM card service was stress free and effortless. A credit to Vodafone. Exemplary customer service.

October 6, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Debbie

Debbie was so helpful and attentive - she took the time to explain my options and was so friendly and helpful throughout. Thank you.

October 4, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mike got me a great deal with a free…

Mike got me a great deal with a free watch

September 30, 2025
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

Hey Mr J Ware,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Visited the Vodaphone shop at the Glasgow Fort and was helped out by Leo. Great customer service. Keep up the good work!

September 28, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey there,

Thanks for the lovely review and fantastic support for Leo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was great

September 28, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Helen,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey great help got me a better Sim…

Mikey great help got me a better Sim deal on my partner,s phone and explained everything to me in clear detail great customer support

September 20, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley helped us get a phone last…

Ashley helped us get a phone last minute due to a difficult personal situation. They went above and beyond to help us get the best price and deal available and we left the store with a new phone and a better deal.

September 19, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My email was hacked and I was getting…

My email was hacked and I was getting the runaround i even phoned a premium rate number for help which was useless ended up going to the fort in Glasgow where a lovely lady Deborah worked on it for over an hr she did the near impossible and got my email back thank you Deborah

September 17, 2025
Unprompted review
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Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Can't recommend Kered at vodafone…

Can't recommend Kered at vodafone Glasgow Fort anymore.
Was so helpful and helped made upgrading two phones so easy without any stress or hassle.
Great service from Kered.

September 14, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey he was absolutely amazing can't…

Mikey he was absolutely amazing can't praise him enough.

September 12, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Kered at Vodafone Glasgow Fort is an absolute gem!

I walked in feeling like a total dinosaur when it comes to technology, but Kered was incredibly patient, kind, and—dare I say—brilliant. He took the time to explain how to use my broadband and laid out all my options in a way that was crystal clear and easy to understand. No jargon, no rush—just genuine care and clarity.

His calm demeanor and cool name were just the cherry on top! If you’re tech-shy like me and need someone who won’t make you feel silly for asking questions, Kered is your guy. Vodafone, hold on tight to this one—he’s a star! 🌟

September 10, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Marie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kered—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was at vodafone store in Glasgow…

I was at vodafone store in Glasgow forte gave us a well detailed information about our plans and options available to us in purchasing my smartphone. I had an amazing time in the store, Thanks to Debbie.

August 27, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Adediran,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mike got me a good deal thanks and very…

Mikey got me a good deal thanks and very happy 😊

August 27, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Marie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Deborah and then Natalie…

Dealt with Deborah and then Natalie both very pleasant and down to earth. Both were helpful and everything was fluent. Never once pushed a sale and left everything up to me which was really appreciated.

August 26, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Debbie was amazing helped me so much…

Debbie was amazing helped me so much today and was very patient with me. Very greatful for her help support.

August 25, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was great

August 22, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kered in store made my experience easy

Kered in store made my experience easy

August 18, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help!

Great help!

August 16, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Thank you for sharing this feedback :)
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store today yo resolve a…

Came into store today yo resolve a broadband issue. Unfortunately, Vodafone were unable to fix the problem but have nothing but praise for Leo (and Mikey) in store, who were really helpful.

August 10, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Woolyjulie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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