Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more
Company replied
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Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
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Ashley helped with upgrading my phone and even transferred everything to my new phone! 10/10

Reply from Vodafone UK - Glasgow the Fort
It was easy and fast dealing with a new number
Thanks to Mikey

Reply from Vodafone UK - Glasgow the Fort
Leo was absolutely fantastic. Very knowledgeable and polite

Reply from Vodafone UK - Glasgow the Fort
Leo was a fantastic help, explained everything clearly answering all questions we had. Would absolutely recommend to anyone. Leo sorted our broadband, phone and tv package. He was very knowledgeable.

Reply from Vodafone UK - Glasgow the Fort
Spoke with Deborah today who sorted out a good deal for me and was very clear and helpful. Deborah also helped with a problem I had with my phone and explained things very clearly. Been with Vodafone for a number Of years and Deborah signed me up for a couple more with no problems.

Reply from Vodafone UK - Glasgow the Fort
Came in with a shattered drvice and Natalie sorted everything, phone recovery skills 10/10, blown away with the service, would highly recommend 👌

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Visited Vodafone at the Fort to upgrade 4 phones & received 1st class service from Ashley. Very professional & knowledgeable & made the process very easy.

Reply from Vodafone UK - Glasgow the Fort
Kered was a great advisor. He answered all our questions and was very knowledgeable. We have come away with a new phone and plan that covers all our needs. We will be back again when we need an upgrade.

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a great deal on 2 phones great service thanks

Reply from Vodafone UK - Glasgow the Fort
Gabriella was extremely knowledgeable and helpful. She has a lovely personality

Reply from Vodafone UK - Glasgow the Fort
Ashley was so helpful when picking my new phone. He explained everything clearly, took the time go over options and I’ve left with my new phone happy! Thanks Ashley!

Reply from Vodafone UK - Glasgow the Fort
Mikey was absolutely brilliant, I confused the life outta him at one point, but he got me exactly what I was looking for and at a lower cost.

Reply from Vodafone UK - Glasgow the Fort
Mikey was very helpful and was very clear on discussing my new contract

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Leo was excellent help in the store helped me save on my bill and upgrade my sim

Reply from Vodafone UK - Glasgow the Fort
Natalie and Ashley Glasgow Fort, Vodafone shop what lovely sales assistants they are. Spoke me through all the deals suitable for my daughter. Very attentive and welcoming. Thank you so much. I highly recommend them both if you need a new phone or sim.

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a good upgrade deal where my trade un covered the remaining cost of my current deal and I'm now cheaper per month overall. 5 star

Reply from Vodafone UK - Glasgow the Fort
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