Vodafone UK - Glasgow the Fort Reviews 

420
TrustScore 5 out of 5

5.0

Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB


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Rated 5 out of 5 stars

Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more

Company replied

Rated 5 out of 5 stars

Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more

Company replied

Rated 5 out of 5 stars

Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more

Company replied

Rated 5 out of 5 stars

Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Glasgow the Fort

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

420 reviews

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5.0

All reviews

(420)

40,836 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ashley helped with upgrading my phone…

Ashley helped with upgrading my phone and even transferred everything to my new phone! 10/10

August 8, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Frank,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was easy and fast dealing with a new…

It was easy and fast dealing with a new number
Thanks to Mikey

August 5, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Sedat,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo was absolutely fantastic

Leo was absolutely fantastic. Very knowledgeable and polite

July 31, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo was a fantastic help

Leo was a fantastic help, explained everything clearly answering all questions we had. Would absolutely recommend to anyone. Leo sorted our broadband, phone and tv package. He was very knowledgeable.

July 31, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sticking with Vodafone

Spoke with Deborah today who sorted out a good deal for me and was very clear and helpful. Deborah also helped with a problem I had with my phone and explained things very clearly. Been with Vodafone for a number Of years and Deborah signed me up for a couple more with no problems.

July 30, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10 out of 5 stars

Came in with a shattered drvice and Natalie sorted everything, phone recovery skills 10/10, blown away with the service, would highly recommend 👌

July 29, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey James,

Thanks for the lovely review and fantastic support for Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in dealt with Leo

Came in dealt with Leo , perfect service

July 25, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Robert,

Thanks for the lovely review and fantastic support for Leo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Vodafone at the Fort to upgrade…

Visited Vodafone at the Fort to upgrade 4 phones & received 1st class service from Ashley. Very professional & knowledgeable & made the process very easy.

July 23, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Lee,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Kered was a great advisor. He answered all our questions and was very knowledgeable. We have come away with a new phone and plan that covers all our needs. We will be back again when we need an upgrade.

July 17, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Heather,

Thanks for the lovely review and fantastic support for Kered.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey was great

July 9, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mikey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey got me a great deal on 2 phones…

Mikey got me a great deal on 2 phones great service thanks

July 9, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Alan,

Thanks for the lovely review and fantastic support for Mikey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gabriella was extremely knowledgeable…

Gabriella was extremely knowledgeable and helpful. She has a lovely personality

July 6, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Sharon,

Thanks for the lovely review and fantastic support for Gabriella.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was so helpful when picking my…

Ashley was so helpful when picking my new phone. He explained everything clearly, took the time go over options and I’ve left with my new phone happy! Thanks Ashley!

July 4, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Alison,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey was absolutely brilliant

Mikey was absolutely brilliant, I confused the life outta him at one point, but he got me exactly what I was looking for and at a lower cost.

July 1, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Suz,

Thanks for the lovely review and fantastic support for Mikey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey was very helpful and was very…

Mikey was very helpful and was very clear on discussing my new contract

June 30, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam is great

Adam is great, very helpful. Thank you

June 29, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo was excellent help in the store…

Leo was excellent help in the store helped me save on my bill and upgrade my sim

June 27, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Cameron,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie and Ashley Glasgow Fort

Natalie and Ashley Glasgow Fort, Vodafone shop what lovely sales assistants they are. Spoke me through all the deals suitable for my daughter. Very attentive and welcoming. Thank you so much. I highly recommend them both if you need a new phone or sim.

June 25, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey

Mikey - very helpful and informative. Thank you

June 24, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Mike in one of our stores.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey got me a good yogeade deal where…

Mikey got me a good upgrade deal where my trade un covered the remaining cost of my current deal and I'm now cheaper per month overall. 5 star

June 23, 2025
Unprompted review
Vodafone UK - Glasgow the Fort logo

Reply from Vodafone UK - Glasgow the Fort

Hi Andy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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