Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Unit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Came into see Dylan at the Glasgow Fort in order to upgrade my iPhone. Dylan was extremely helping and made the progress relaxing and stress free. Dylan explained all breakdowns in detail and ensured... See more
Company replied
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Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
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Kered was amazing with my upgrade and saved me money

Reply from Vodafone UK - Glasgow the Fort
Great service today from Mikey, took the time to understand what I need from my phone so I could decide the best one for me, thank you, quick and easy upgrade, would recommend 😀

Reply from Vodafone UK - Glasgow the Fort
Ashley and Deborah were a great help in getting me a new contract. Very lovely and chatty, made me feel very welcome and comfortable. Overall a great experience

Reply from Vodafone UK - Glasgow the Fort
Debbie at Glasgow Fort was brilliant today in store, she saved me loads of money and my broadband an asset to Vodafone.

Reply from Vodafone UK - Glasgow the Fort
Natalie was fantastic from our first visit when we were just looking. Very enthusiastic, kept the kids entertained and nothing was too much trouble!! Very friendly and explained everything in depth without it being boring. Would 100% recommend coming back to see Natalie in the future.

Reply from Vodafone UK - Glasgow the Fort
Debbie was a great help and made the process very easy

Reply from Vodafone UK - Glasgow the Fort
Made us feel very welcome and was 10/10 service, gave us the best deal possible for our budget

Reply from Vodafone UK - Glasgow the Fort
Natalie was lovely , she helped us pick out a great deal, was so friendly and chatty! Amazing service

Reply from Vodafone UK - Glasgow the Fort
Great customer service, friendly staff and very knowledgable. Helped with contract and phone that I picked. Debbie was extremely helpful with all my questions

Reply from Vodafone UK - Glasgow the Fort
Kered and,Debbie were the best staff I e dealt with in your store,they need promoted thanks

Reply from Vodafone UK - Glasgow the Fort
Kered in the Glasgow store today was great in setting my handset up massive help

Reply from Vodafone UK - Glasgow the Fort
I was served by Natalie who provided incredible customer service. She went through every stage of my swap making sure I was comfortable and had all the information to make an informed decision. Natalie remained professional and friendly throughout the whole process and I would highly recommend her to anyone looking to make a swap to vodaphone’s services

Reply from Vodafone UK - Glasgow the Fort
Mike got me a good deal with an s25 thanks for the service!

Reply from Vodafone UK - Glasgow the Fort
Excellent. Mikey was so kind and generous with his time. Was so helpful with finding the right package for me. Ambassador for your business.

Reply from Vodafone UK - Glasgow the Fort
Natalie was extremely helpful and so friendly. She assisted me with my upgrade and made sure the process was easy and quick as possible. She was really down to earth and chatty! Thank you very much!

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Had a great experience today with Leo, he is great at his job and lovely guy.
Thanks
Again

Reply from Vodafone UK - Glasgow the Fort
Kered in store was great, helped me set up new handset as well as phone deal

Reply from Vodafone UK - Glasgow the Fort
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