I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more
Company replied
Location
Switch location29a High Street, NG31 6PH Grantham, GB
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See what reviewers are saying
Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... See more
Company replied
From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... See more
Company replied
Need a phone for my child before he starts secondary school We were advised on phones and different plans available and all the insurance options Very helpful and polite salesman ( sorry forgot his... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Grantham
Written by the company
Contact info
29a High Street, NG31 6PH, Grantham, United Kingdom
4.9
Excellent
210 reviews
Asks customers to review
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Served by Dion
Served by Dion, fab experience helped me out and sorted everything for me. Don’t get in with online app so his service was brill
July 21, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Erin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from Dion
Brilliant service from Dion, deserves 5 stars and a raise
July 18, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Graham. Thank you for your review for Dion. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Grantham
Hi Salar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable staff
Friendly knowledgeable staff. Happy to go through different details with us.
July 16, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Kayleigh, It's great to hear our team took the time to cover everything for you.
Thanks, The Vodafone Social Media Team
Excelente customer service by Dion
Super approachable and lovely service from Dion. Extremely attentive and knowledgeable.
July 15, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff really friendly and useful
Staff really friendly and useful, treat these folk like gold dust!
July 12, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Gary. Thank you for your glowing review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dion was very helpful
July 11, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Ryan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Grantham
Hi Nigel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dion was really helpful 5 star would…
Dion was really helpful 5 star would definitely recommend
July 8, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Darren. Thank you for your review for Dion. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
July 4, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Friendly and professional service
June 24, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Gina,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful staff
June 24, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Martin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top service thank you
June 24, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Anthony,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Made a phone upgrade easy
Made a phone upgrade easy, great service. Will be back again in the future
June 23, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The staff are amazing went higher then…
The staff are amazing went higher then high to make sure I was able to use my phone
These staff in this shop need T-shirt shorts and sandals in extreme heat jeans and long sleeve tops aint good
June 11, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Clare,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The shop assistant Pavel couldn't of…
The shop assistant Pavel couldn't of been more helpful. Answered all our questions when asked and helped us with prices of contracts versus prices of similar only. Nothing was to much trouble . Great help very friendly. Very happy with the service received today
May 29, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Judith,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Pavel was great explained everything…
Pavel was great explained everything with good patience. Would return again next year for another phone .
May 13, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Barbara,
Thanks for the lovely review and fantastic support for Pavel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fabulous help with a naughty phonr
May 5, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey Carol,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Opportunists - no ethics
Opportunists. You sold my 80 year old parents in law a 3 year contract which had unlimited data- £60 a month. Absolute disgrace. Where’s your ethics, Grantham Vodafone?
April 28, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hey, I'm sorry to hear you feel the contract supplied to your parents is unsuitable for their needs. If they're still within the first 14 days of this, they can return to store where we'll be able to cancel their current deals and discuss something they feel is more suitable.
Thanks, The Vodafone Social Media Team
Great service
Great service. New phone and contract sorted and even delivery to store rather than home as not home during delivery times. Pavel was very helpful. Thank you.
April 29, 2023
Unprompted review
Reply from Vodafone UK - Grantham
Hi Sharon. Thank you for your review for Pavel. It's always lovely to read such fab feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
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