I popped in to the store to get help with enabling international roaming expecting to pay more. Denis was super great, not only was he super helpful, he also saved me a bit of money. Thank you Vodafon... See more
Company replied
29a High Street, NG31 6PH Grantham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I popped in to the store to get help with enabling international roaming expecting to pay more. Denis was super great, not only was he super helpful, he also saved me a bit of money. Thank you Vodafon... See more
Company replied
I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more
Company replied
I didn’t even go in the shop for myself. I went in with my parents and Christopher so was so nice and professional and talked me through some options that could save me some money so I ended up moving... See more
Company replied
Matthew was really helpful, gave good advice, helped with sons new phone and got us excellent discounts on other devices Would highly recommend Vodafone
Company replied
Written by the company
29a High Street, NG31 6PH, Grantham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Panel, manager. Great bloke. Took me through all the options. Very informative, very helpful. I will definitely be back

Reply from Vodafone UK - Grantham
Came in to store with an issue. Pavel was very helpful, sorted the issue and I ended up getting a phone upgrade which I was very happy with.
Grantham store team are always really helpful. Thanks again

Reply from Vodafone UK - Grantham
The gentleman was extremely helpful and very polite. He was very helpful to me and took time to explain everything to me as I am elderly and needed every thing explained to me Thank you Pavel for your Patience.

Reply from Vodafone UK - Grantham
Pavel helped me with my query about by broadband upgrade, listened to what I wanted and helped me get the best deal. 100% quality service - thank you!

Reply from Vodafone UK - Grantham
Good visit. explained all well new plan sorted great service from store Manager Pavel

Reply from Vodafone UK - Grantham

Reply from Vodafone UK - Grantham
Got a great new contract! Cheap and exactly what I needed

Reply from Vodafone UK - Grantham
The guys in store were super helpful, polite and courteous. Thank you Pavel, Jack and Nathan

Reply from Vodafone UK - Grantham
Pavel is a star this issue of my sim finally got sorted.huge thank you.

Reply from Vodafone UK - Grantham
Pavel made it quite an easy process

Reply from Vodafone UK - Grantham
Staff were lovely especially pavel.
I’ve been with over 20yrs. Wot with anyone else

Reply from Vodafone UK - Grantham
I visited the Grantham store this morning to transfer from a pay as you go sim to a pay monthly sim. Nathan dealt with me and he was super friendly and helpful. From start to finish an attentive service was offered.

Reply from Vodafone UK - Grantham
Very friendly and helpful. Respected my needs, so no pressure. Easy to set up new sim contract.

Reply from Vodafone UK - Grantham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.