Vodafone UK - Grantham Reviews 

210
TrustScore 5 out of 5

4.9

29a High Street, NG31 6PH Grantham, GB


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Rated 5 out of 5 stars

I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more

Company replied

Rated 5 out of 5 stars

Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... See more

Company replied

Rated 5 out of 5 stars

Need a phone for my child before he starts secondary school We were advised on phones and different plans available and all the insurance options Very helpful and polite salesman ( sorry forgot his... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Grantham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 29a High Street, NG31 6PH, Grantham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

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4.9

All reviews

(210)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

I visited the Grantham store this…

I visited the Grantham store this morning to transfer from a pay as you go sim to a pay monthly sim. Nathan dealt with me and he was super friendly and helpful. From start to finish an attentive service was offered.

October 21, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Glen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Respected my needs, so no pressure. Easy to set up new sim contract.

September 29, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgeable and efficient

September 25, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Carol,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Pavel

Dealt with Pavel, made choosing and upgrading very easy. Very happy customer

September 24, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service Very…

Very happy with the service Very helpful people

September 24, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Came to get an upgrade for my phone and it was all very straightforward

September 23, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Anthony,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pavel was great

September 17, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Trevor,

Thank you for taking the time to review! It's great to hear about your recent experience with us, and how Pavel has been able to help.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Prompt

Prompt, efficient service. Well trained staff, clear presentation of information.

September 16, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Thanks for your fab feedback Billy.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff, very straightforward process!

September 16, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Pavel was very helpful I was in and out…

Pavel was very helpful I was in and out in 30 minutes with a new phone !

September 7, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Jack,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent store manager Pavel.

Excellent store manager Pavel.

Great service in store.

September 7, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Carole,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and made sure the package…

Very helpful and made sure the package was right for what I needed Additional data and less than I was previously paying. Thankyou Pavel

September 6, 2023
Unprompted review
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Reply from Vodafone UK - Grantham

Thanks for the great feedback Sue. It's really appreciated!
Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgeable person very…

Very knowledgeable person very welcoming g and helpful

September 2, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, all the staff are friendly professional, really helpful

September 2, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

The staff are very helpful and offered me the fright contract to suit my needs

August 31, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Tracey,

Thanks for taking the time to review. It's great to hear about you recent positive experience, and how our team have provided fantastic help.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pavel

Pavel, assistant manager, was very helpful and explained everything we needed to know.

August 27, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey there,

Thanks for letting us know what an amazing job Pavel did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

July 28, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Riley,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack is the best !

Jack is the best !! Grantham store very helpful!!!

July 26, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Stefania,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Detailed and very helpful

July 23, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Ademola. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful man

Helpful in every way explain more than we needed and he will brilliant and well polite

July 21, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Matt,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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