I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more
Company replied
29a High Street, NG31 6PH Grantham, GB
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I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more
Company replied
Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... See more
Company replied
From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... See more
Company replied
Need a phone for my child before he starts secondary school We were advised on phones and different plans available and all the insurance options Very helpful and polite salesman ( sorry forgot his... See more
Company replied
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29a High Street, NG31 6PH, Grantham, United Kingdom
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Knowledge. Courtesy and very friendly dealt with my order very efficiently

Reply from Vodafone UK - Grantham
Excellent service from store manager Pavel. Very helpful. Thankyou.

Reply from Vodafone UK - Grantham
Panel, manager. Great bloke. Took me through all the options. Very informative, very helpful. I will definitely be back

Reply from Vodafone UK - Grantham
Came in to store with an issue. Pavel was very helpful, sorted the issue and I ended up getting a phone upgrade which I was very happy with.
Grantham store team are always really helpful. Thanks again

Reply from Vodafone UK - Grantham
The gentleman was extremely helpful and very polite. He was very helpful to me and took time to explain everything to me as I am elderly and needed every thing explained to me Thank you Pavel for your Patience.

Reply from Vodafone UK - Grantham
Pavel helped me with my query about by broadband upgrade, listened to what I wanted and helped me get the best deal. 100% quality service - thank you!

Reply from Vodafone UK - Grantham
Good visit. explained all well new plan sorted great service from store Manager Pavel

Reply from Vodafone UK - Grantham

Reply from Vodafone UK - Grantham
Got a great new contract! Cheap and exactly what I needed

Reply from Vodafone UK - Grantham
The guys in store were super helpful, polite and courteous. Thank you Pavel, Jack and Nathan

Reply from Vodafone UK - Grantham
Pavel is a star this issue of my sim finally got sorted.huge thank you.

Reply from Vodafone UK - Grantham
Pavel made it quite an easy process

Reply from Vodafone UK - Grantham
Staff were lovely especially pavel.
I’ve been with over 20yrs. Wot with anyone else

Reply from Vodafone UK - Grantham
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