Vodafone UK - Grantham Reviews 

210
TrustScore 5 out of 5

4.9

29a High Street, NG31 6PH Grantham, GB


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Rated 5 out of 5 stars

I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more

Company replied

Rated 5 out of 5 stars

Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... See more

Company replied

Rated 5 out of 5 stars

Need a phone for my child before he starts secondary school We were advised on phones and different plans available and all the insurance options Very helpful and polite salesman ( sorry forgot his... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Grantham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 29a High Street, NG31 6PH, Grantham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

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4.9

All reviews

(210)

40,708 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledge

Knowledge. Courtesy and very friendly dealt with my order very efficiently

February 27, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Karen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from store manager…

Excellent service from store manager Pavel. Very helpful. Thankyou.

February 23, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Dorothy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Panel new phone S24 ultra

Panel, manager. Great bloke. Took me through all the options. Very informative, very helpful. I will definitely be back

February 23, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Anne. Thank you for your review for Panel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5* Service as always

Came in to store with an issue. Pavel was very helpful, sorted the issue and I ended up getting a phone upgrade which I was very happy with.

Grantham store team are always really helpful. Thanks again

February 15, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Brian,

Thank you for this great review! We're so glad you've had such a positive experience in store with Pavel.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The gentleman was extremely helpful and…

The gentleman was extremely helpful and very polite. He was very helpful to me and took time to explain everything to me as I am elderly and needed every thing explained to me Thank you Pavel for your Patience.

February 1, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Seth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

January 23, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Philip,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top quality service !

Pavel helped me with my query about by broadband upgrade, listened to what I wanted and helped me get the best deal. 100% quality service - thank you!

January 18, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Stephen,

What super feedback for Pavel! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Good visit

Good visit. explained all well new plan sorted great service from store Manager Pavel

January 13, 2024
Unprompted review
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Reply from Vodafone UK - Grantham

Hi there,

Thank you for your feedback. We're glad you had a positive experience in store.

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful as usual

January 9, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Steve,

This is great to hear! Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service, quick, kind and friendly.

January 2, 2024
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Cameron,

Thank you for reviewing, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The wonderful and helpful staff

December 30, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Jaimie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

December 30, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Thanks Dave, It's great to see you're enjoying our service
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Goated xx Pavel needs a raise

December 28, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Sam,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

New contract

Got a great new contract! Cheap and exactly what I needed

November 25, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Christos,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys in store were super helpful

The guys in store were super helpful, polite and courteous. Thank you Pavel, Jack and Nathan

November 24, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Collette,

Thank you for reviewing and sharing this great feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Pavel and Jack are stars for there help and patience

Pavel is a star this issue of my sim finally got sorted.huge thank you.

November 23, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Lizzie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Important to be able to feel at ease

Pavel made it quite an easy process

November 23, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

November 3, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hey Ethan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were lovely especially pavel in Grantham store

Staff were lovely especially pavel.
I’ve been with over 20yrs. Wot with anyone else

October 30, 2023
Unprompted review
Vodafone UK - Grantham logo

Reply from Vodafone UK - Grantham

Hi Nikki,

Thank you for taking the time to review your recent experience. We're pleased to hear your great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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