I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... See more
Company replied
Location
Switch location29a High Street, NG31 6PH Grantham, GB
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See what reviewers are saying
Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... See more
Company replied
From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... See more
Company replied
Need a phone for my child before he starts secondary school We were advised on phones and different plans available and all the insurance options Very helpful and polite salesman ( sorry forgot his... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Grantham
Written by the company
Contact info
29a High Street, NG31 6PH, Grantham, United Kingdom
4.9
Excellent
210 reviews
Asks customers to review
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Reply from Vodafone UK - Grantham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Making new phone purchase easy
Very helpful, knowledgeable and professional service. They were interested in me and my requirements, so were able to help me make an informed decision and choice of phone upgrade.
November 13, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Doug. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to change sim and had a couple…
Came in to change sim and had a couple of issues with phone. Everything sorted staff very friendly and helpful
November 10, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Pavel was a great help and full of information. Sorted all my issues.
November 10, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
He’s the best guy very friendly taj
He’s the best guy very friendly
November 8, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hey Paiwand.
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff with excellent knowledge
Great staff with excellent knowledge, highly recommended. Well done Leah and Jake
October 30, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi David,
Thanks for sharing your five start feedback for Leah and Jake. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Grantham
Hi Owen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic service this morning by Jake
Fantastic service this morning by Jake, sorted out our broadband . Very friendly and professional. Very very happy with the service given
October 25, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Karen,
This is lovely feedback for Jake. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great friendly person and very…
Great friendly person and very knowledgeable. Would highly recommend coming in to see Matthew 🙂
October 5, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Matthew was so helpful and was lovely…
Matthew was so helpful and was lovely to talk to! Really amazing service and experience. 🙂
October 5, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from store manager Pavel…
Great service from store manager Pavel and really happy. He deserves a pay rise.
Thank you.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Suresh,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matthew was really helpful sorting out…
Matthew was really helpful sorting out our contracts and new phones
September 21, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Jack,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very good
Leah very knowledge and great attitude lovely sales assistant
September 20, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Christopher,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Service
I walked in on the off chance that I could speak about my plans in person because I live in a remote part of the UK and was visiting Grantham. The store manager - Matthew was very relatable and professional. It was great to be able to sort out my problem at a pace that worked for me.
September 14, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Rob,
Thanks for your review for Matthew. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Grantham are always helpful
September 13, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Took far too long to confirm/upgrade…
Took far too long to confirm/upgrade the account from external source, nothing the in store person could do.
September 4, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Craig,
Thanks for your feedback regarding the experience you've had when upgrading. We hope to turn this around for you one day in the future. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really helpful knowledgeable staff…
Really helpful knowledgeable staff who went above & beyond to find me a phone that met my requirements.
Their store manager Pavel was absolutely charming.
I overheard the lady assistant Jess talking to another customer who was equally helpful.
September 3, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Lynda. Thank you for your review for Pavel and the team. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Grantham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience as always been going…
Great experience as always been going to Grantham Vodafone for a few years now and will continue to. Mathew is excellent, he helped me pick the best phone and very knowledgeable on every phone a spoke of and helped me pick what was best for me can't thank him enough.
August 24, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly experience
Great friendly experience. Matt and Jess walked us through all the options to get better pricing on our mobile phones.
August 21, 2024
Unprompted review
Reply from Vodafone UK - Grantham
Hi Ben. Thank you for your review for Matt and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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