Vodafone UK - Great Yarmouth Reviews 

119
TrustScore 4.5 out of 5

4.7

25 Market Place, NR30 1LY Great Yarmouth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After my husband passed away Jasmine was so incredibly helpful with the process and even saved me money on my bill 10 star would recommend

Company replied

Rated 5 out of 5 stars

Came onto great yarmouth store on Saturday 7th September & spoke to Megan. We went in with a problem with which we could not sort ourselves. Megan was absolutely fantastic, she sorted our problem wit... See more

Company replied

Rated 5 out of 5 stars

Today we went into the Gt Yarmouth High Street store to ask for some advice on a contact and ended up upgrading four plans for the whole family. We were looked after by Ashley, who was extremely help... See more

Company replied

Rated 5 out of 5 stars

Megan was amazing 🤩 really kind, supportive & helpful in sorting out my confusion & concerns in a really professional manner with good humour & all while helping her colleagues with their questions t... See more

Company replied


Company details


Contact info

  • 25 Market Place, NR30 1LY, Great Yarmouth, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(119)

41,691 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After my husband passed away Jasmine…

After my husband passed away Jasmine was so incredibly helpful with the process and even saved me money on my bill 10 star would recommend

July 18, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Ella,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant Aimee was amazing dealt…

The assistant Aimee was amazing dealt with everything very efficiently handled everything extremely well.

June 23, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Lenny,

Thanks for the lovely review and fantastic support for Aimee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan was amazing 🤩 really kind

Megan was amazing 🤩 really kind, supportive & helpful in sorting out my confusion & concerns in a really professional manner with good humour & all while helping her colleagues with their questions too! If only all customer service was this simple!

June 20, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Eurasian,

Thanks for the lovely review and fantastic support for Megan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan was a great help sorting my phone…

Megan was a great help sorting my phone out. Couldn’t get any better thank you and well done..

June 13, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Paul,

Thanks for the lovely review and fantastic support for Megan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

April 8, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan is highly recommended and…

Megan is highly recommended and couldn’t help us enough.

April 7, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was on pay as you go and topping up…

I was on pay as you go and topping up was becoming difficult, I saw Megan in Great Yarmouth and she got me a great deal on a sim and now I don't have to worry about topping up and it's all automatic

March 31, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Jutta,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gt Yarmouth - Very impressed with service with all…

Very impressed with service with all staff. Had a very personnel service nothing was too much. At 1 stage we were the only ones in the shop and every team member was helping and assisting us with our queries. Highly recommend Vodafone Gt Yarmouth.

February 7, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service received…

Excellent customer service received from Jordan in the Great Yarmouth branch. Super easy transaction, very polite and helpful young man.

January 20, 2026
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I moved from EE to Vodafone and Jasmin…

I moved from EE to Vodafone and Jasmin was very kind and informative, made the whole process super easy

December 3, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Pat,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

Vodafone, where have you been all my life ??. Excellent broadband speed, updated all the way and a faultless service. You have given me 3 times the speed for a third of the price I was paying with my previous provider. . . What’s not to like.

November 5, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Swapping from sky to Vodafone

I took my mother and father in law in to change their sim only pay monthly contracts from sky to Vodafone at the Great Yarmouth store on Tuesday 19th August staff members Luke and Jasmin were great in dealing with them and made the transition over simple , all of the staff in store were very welcoming and friendly and I would definately recommend the store to anyone

August 19, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 Star Customer Service

Today we went into the Gt Yarmouth High Street store to ask for some advice on a contact and ended up upgrading four plans for the whole family.
We were looked after by Ashley, who was extremely helpful and looked through various options to see what suited us the best based on our use, he was very patient and friendly and didn't rush us. Great customer service from Ashley and his team, 5 star service.

August 5, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Julie

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I saw Megan today and she helped me…

I saw Megan today and she helped me sort out my new phone she is very helpful and easy to talk to :)

July 22, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey David,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic visit to the Great Yarmouth store

Visited the Great Yarmouth store for an upgrade. Luke was very helpful and friendly. He even helped me claim a free gift that came with my new phone. Every question got answered and everything was clearly explained to me throughout the whole transaction. He seemed very happy to help. Would definitely recommend visiting this store. Luke made the whole transaction so easy and stress free.

July 18, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Marie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Megan was really helpful and sorted my…

Megan was really helpful and sorted my issues out very quickly and efficiently

July 16, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Valerie,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Holly was amazing helpful courtesy and…

Holly was amazing helpful courtesy and explained everything well looking to give us the best deals available too

July 1, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Julia,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saw megan she was really helpful and…

Saw megan she was really helpful and made the experience of upgrading stress free

June 30, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hey Liana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saw megan who was extremely helpful I…

Saw megan who was extremely helpful I was seen very quickly

June 24, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hi Heather. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

One Star in terms of Vodafone UK (Not…

One Star in terms of Vodafone UK (Not Vodafone GY) Mobile Internet now been down for a toal of 48 hours now Re: NR302PR...The Young lady in the shop (Who was extremely helpful and supportive) informed me the Vodafone Internet was down...Absolutely NO communications from Vodafone..Discusting way to treat customers, not even so much as a Text message informing me of the loss of signal/data feed...The sooner I sign up with another provider, the better. Say NO to unreliable Vodafone.

June 20, 2025
Unprompted review
Vodafone UK - Great Yarmouth logo

Reply from Vodafone UK - Great Yarmouth

Hi Chris. We're sorry to see you're unhappy with the service you have received. We would love to put this right. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look