Quick and helpful service
Company replied
Location
Switch locationUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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See what reviewers are saying
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again
Company replied
Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.
Company replied
Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hanley
Written by the company
Contact info
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, United Kingdom
5.0
Excellent
578 reviews
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Sahire has been so helpful
Sahire has been so helpful
Great customer service
July 23, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Gordon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store for a new phone
Came into store for a new phone, was served by Bari who was great and got me the best deal.
Great experience!
July 22, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey June,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Barry was helpful with explaining…
Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Gary,
Thanks for the lovely review and fantastic support for Barry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was amazing againtoday
Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data
July 21, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Jayne,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was mint he helped me out so much
Paul was mint he helped me out so much, great customer service very nice guy!
July 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ethan,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess was very very helpful and very…
Jess was very very helpful and very patient with me . She made the whole process very easy and comfortable..
July 18, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Stephen,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very attentive and pleasant young lady
Amenah is a very attentive and pleasant young lady
July 17, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hanley
Hey Person,
Thanks for the lovely review and fantastic support for Iftab. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store today for a sim only…
Came into store today for a sim only plan, was served by Bari who got me a great deal and provided great customer service.
July 16, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Ibo,
Thanks for the lovely review and fantastic support for Bari,
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Dealt with Iftab today, he was amazing, very helpful and went out of his way to explore all the options and get the the best deal available, will definitely be coming back to the store again
July 16, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Mathew,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the Vodafone store today
Came into the Vodafone store today, to see their home broadband options. Bari served us he was great and got us a great deal.
July 15, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan_is_Awesome
Ryan was super personable and supportive throughout the process of switching from Three to Vodafone, super informative.
Answered all questions and provided accommodations when I needed clarification.
(Definitely needs a raise)
July 13, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Emily,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Adam today and he was…
Was served by Adam today and he was super helpful with everything I needed. Great customer service and found me a great deal.
July 12, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Matt,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store today
Visited the store today, and was served by Ryan, so helpful no question was left unanswered went above and beyond to help me upgrade
July 11, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Samantha,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was very knowledgeable, approachable
Paul was very knowledgeable and approachable, did not rush us and found us an improved deal with a new phone. Made the entire experience stress free and pleasant.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was great with Paul he…
My experience was great with Paul he was friendly and very helpful made changing my phone very stress free
July 7, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Roy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The gentleman chan who helped us was…
The gentleman chan who helped us was professional, very helpful & friendly. He explained everything to me & my elderly father. He knew exactly what he was doing!!!
July 7, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Agnes,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service we received from John was…
The service we received from John was unbelievable, can't thank him enough
July 6, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hey Patricia,
Thanks for the lovely review and fantastic support for John. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John made it nice a simple to…
John made it nice a simple to understand, he put my mind at ease
July 6, 2026
Unprompted review
Reply from Vodafone UK - Hanley
Hi Graham, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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