I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
Location
Switch location46 St Anne's Road, HA1 1LA HARROW, GB
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See what reviewers are saying
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... See more
Company replied
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... See more
Company replied
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Harrow St Anns Road
Written by the company
Contact info
46 St Anne's Road, HA1 1LA, HARROW, United Kingdom
4.7
Excellent
272 reviews
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Hafsa was very helpful today
Hafsa was very helpful today, she explained the full process of upgrading to my iPhone 15 pro max and gave me the best deal possible for being a long standing customer with Vodafone. I would absolutely recommend the Harrow branch to everyone. Thank you very much again Hafsa you was great!!!!
January 14, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Cherise,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saachika TOP customer service
Saachika made sure my issue was resolved and also had the patience to speak to customer service on my behalf to resolve the issue.
She is an asset to harrow vodafone team
Great experience
December 23, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Harrow St Anns Road
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service and nice dealing…
Good customer service and nice dealing with Christian .
December 7, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Pious,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a great Service today for the first time
Had a great Service today for the first time @vodafone Harrow. Assistance was awesome by Lashaune.
December 5, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi M U M E E,
Thanks for taking your time to leave this review for Lashaune and our Harrow store.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great experience with Hafsa lovely lady…
Great experience with Hafsa lovely lady so welcoming and helpful. This is my 3rd plan from Vodafone and I am so happy with service. Please keep doing it. Wonderful team. 🥰
Thank you
December 5, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Palak,
This is such an amazing review for Hafsa and our store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Quick and informative service from…
Quick and informative service from hafsa in the Harrow branch
December 5, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Vince. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christin great service
Christin helped us in getting us a new sim and also gave us the best deals for sim only plans. Humble, kind and patient describes christins service
November 27, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Sankalp,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I HAVE A GREAT EXPERIENCE WITH…
I HAVE A GREAT EXPERIENCE WITH CHRISTIN.
THANK YOU SO MUCH FOR YOUR GREAT ADVICE AND CUSTOMER SERVICE.
November 26, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Christin was very friendly
Christin was very friendly. I am happy with Vodafone customer service.
November 25, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
It's great to see Christin left such a positive impression on you Sheila.
Thanks again, Vodafone Social Media Team
Christin was a a very knowledgeable and…
Christin was a a very knowledgeable and helpful adviser who talked me through my contract and what to expect patiently.
November 23, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Bindu,
We're pleased to hear about your recent experience, and how Christin was able to help. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very well done
November 19, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Ioan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John at Harrow store
John at Harrow store, excellent professional, efficient and friendly service, I would not go anywhere else.
November 16, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
John at the Harrow Store was very…
John at the Harrow Store was very professional at his job. He was polite and friendly. He has excellent customer service. We left the store happy.
November 16, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Lynn,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Alway good service
Alway good service.always see John in Harrow if I have any questions or concerns
November 12, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Tracy,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Been coming to the Vodafone Harrow…
Been coming to the Vodafone Harrow store and seeing John for years. Only will see him. He is always helpful and knows he's stuff
Always have had excellent service from him.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Eleni,
Thank you for sharing your feedback for John and taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John in the Vodafone store in Harrow…
John in the Vodafone store in Harrow was excellent as usual. Friendly and professional as usual. Happy that he is back as wouldn't see anybody else in the store. Been seeing John for years.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi there,
It's great to hear your feedback and recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
What an amazing and helpful team.
I have recently moved house and have had an absolute nightmare trying to get broadband sorted out. I placed an order online, only to have it cancelled 2 days later. Another order was placed by CS to the wrong address this was also cancelled. At the end of my patience I tried the Vodafone store in Harrow. What a godsend this team was. I was helped firstly by Tamiah, really helpful and totally understood my frustration with the orders being cancelled. She tried her best to help but managed to be defeated by the system so had to grab her manager Hafsa, who was adamant that the system wasn't going to win. Again, she was helpful, and you could tell she was a good manager and had a great team. After about 90 mins, all my issues were fixed, broadband was ordered, and ALL the confirmation came through while I was still in store, even managed to sort out my hotspot issue while I have no Internet.
I'm not a Vodafone mobile customer but with in person customer service like this I might have to switch. Great job and thank you so much Tamiah and Hafsa for taking the stress away of one of my many issues with moving house to a new build.
November 6, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Francine,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New to Vodafone
New to Vodafone. Went for home internet and a phone contract. Thank you Hafsa. You were absolutely brilliant in helping me, despite being incredibly busy, dealing with many of your staff’s enquiries and the constant stream of new customers coming in. I was really impressed by your professionalism & dedication to providing a really positive customer experience for every one who came through the door, including myself.
November 6, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Philip,
Thanks for the lovely review and fantastic support for Hafsa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Hafsa gave me a good service
Hafsa gave me a good service, she helped me understand everything about my contract. Very professional and excellent service from her. Highly recommended her.
November 6, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Julia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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