I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
Location
Switch location46 St Anne's Road, HA1 1LA HARROW, GB
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SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... See more
Company replied
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... See more
Company replied
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Harrow St Anns Road
Written by the company
Contact info
46 St Anne's Road, HA1 1LA, HARROW, United Kingdom
4.7
Excellent
272 reviews
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Was attended to very efficiently
Was attended to very efficiently. All my questions answered by Deena very efficiently and professionally. Very knowledgable. Thank you !
March 12, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi SB,
It's great to hear about your recent experience, and feedback and Deena. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Harrow St Anns Road
Thanks for the great review, Paras! If you ever need help, just drop us a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John at the vodafone store in Harrow…
John at the vodafone store in Harrow has always given excellent service. He is a asset to the company.
March 10, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Georgi,
Thanks for sharing your fabulous feedback for John. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best service
Although we no longer live in the Harrow area we travel especially to the Harrow store as John has always offered the best service and we wouldn't go anywhere else and we wouldn't be with Vodafone without him.
March 10, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Ian,
Thank you for your feedback. We're so glad you consistently receive such great service from John.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Friendly and Helpful
Assist Manager (Hafsa) was very friendly and helpful, and making sure I get the information correctly and making sure I am satisfied with the plan I am getting. I got a very good deal with my contract." I am a repeat customer in this branch, and they never disappoint.
March 7, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Ed,
Thank you for reviewing and sharing your feedback for Hafsa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone has always been on the top of…
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provided with all the information on point with keeping things simple and straight forward. We have moved to vodafone from a diffrent provider and we have recieved a fantastic service. With all the correct suggestions and advice we have managed to get something within our budget. Vodafone was able to cater to our needs and choices. Welldone to the entire Harrow team and keep going Hafsa 🫶🏻♥️
March 7, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Saniya,
This is lovely feedback for Hafsa. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Harrow St Anns Road
Hi Chris,
This is such a great review for our Harrow store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very happy with John's customer…
Very happy with John's customer service. We went specifically for him
February 26, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
It’s great having a friendly…
It’s great having a friendly communication with Hafsa in Harrow. She gave me good deal and I’m extremely happy with her customer service.
February 26, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Percy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
John is a pleasure to talk to
John is a pleasure to talk to. I have been visiting the shop for over 15 yrs and is the only one I trust. He is the only reason I am still with Vodafone because he takes his time to resolve any issues ensuring I leave there with the best deal. He recently assisted with me switching to Vodafone broadband and getting a sim for my daughter.
February 22, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Mrs K,
Thank you for taking the time to leave us a review. It's great to hear your amazing feedback for John.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John
John, sales advisor, from Harrow on the Hill branch is absolutely amazing.
February 19, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
It's great to see John left such a positive impression on you Steffie.
Thanks again, Vodafone Social Media Team
With Vodafone since 2009
With Vodafone since 2009, and always visit Harrow store for excellent service I get from Hafsa. She is very knowledgeable and friendly. Thank you
February 15, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi there,
Thanks for being a valuable customer for all this time! We're so glad you're still enjoying Vodafone and have had such a positive experience with Hafsa in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very very good and appreciated hafsa🫡
February 15, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey there,
Thanks so much for taking the time to leave such a great review! We're happy to hear you had such a good experience with Hafsa.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Hafsa is incredible
Hafsa is incredible! She helped me a lot! Great service! Look for her when you come and visit Vodafone-Harrow.
February 5, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Alper,
It's great to hear your feedback for Hafsa, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Christin who worked in the store and…
Christin who worked in the store and was very helpful even when i got confised and flustered. He was professional and made everything east to inderstand.
January 31, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hey Ezsrael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Martyna is the best
Martyna is the best. You will be treated like a king!
January 26, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Constantin. Thank you for your review for Martyna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hafsa is very profesional and she gave…
Hafsa is very profesional and she gave good service to uș. She has lots of knowledge and was extremely confident in dealing with me. Thank you for giving me good deal for phone with also internet for my home. She was helping others and approaching al customers as ghete was less staff. Will Highly recommend Vodafone Harrow
January 26, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Sergiu. Thank you for your review for Hafsa. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Christian
Great experience with Christian! More than 5 *
January 26, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Ovidiu. Thank you for your review for Christian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cheating and stealing
Cheating and stealing
I began to use a Vodafone sim for the Internet but the first two weeks were good and then they didn't provide a good service, after almost three months I paid, I made many complaints but there was not any improvement just lie. I don't recommend anyone to trust the Vodafone. Cheating for money
December 15, 2023
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi there,
Thank you for your review. We're sorry you've had a negative experience with us and are experiencing some network issues. We'd love to ensure things are put right as quickly as possible.
Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great experience with Lashaune (Harrow…
Great experience with Lashaune (Harrow branch) she was very patient and throughly explained the packages suitable for us. Awesome service and will recommend.
January 15, 2024
Unprompted review
Reply from Vodafone UK - Harrow St Anns Road
Hi Dd,
Thanks for your lovely review for our Harrow store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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